All State Van Lines Relocation, Inc.

10882361-06-R2 I was moving my stuff from storage in Michigan to California, my home. Even though they moved the date twice they were competent and loaded the truck without me being there. I was freaked out stressed but the weight was in the estimate and hence no worries. Judy and Aisha at All state were constantly in touch and kept me at ease.The guy and I do mean a single man came with the big truck and unloaded all the furniture and assembled. Only thing my baby's crib got broken. But since its a huge distance move I have no complaints. more

the moving experience with All State van lines was painless. Everything went as planned from start to finish. My stuff were moved from Weymouth MA and Houston TX with absolutely no issues. I ll recommend All State Van lines to friends and family. Job#: 10910349-06-A more

I used All State Van Lines for a recent small move from Virginia to New York. My mother was giving us some of her antiques and the furniture items were too big to try to move ourselves. There was a very fragile grandfather clock and an enormous buffet with a hutch with a large mirror and much beveled glass. The movers wrapped everything so carefully that everything arrived intact and without a scratch. I got many estimates prior to picking All State. Some were cheaper and some were more. Gian-Carlo worked with me to meet a competitor's estimate and he was very knowledgeable and helpful through the entire process. The movers themselves were courteous and careful and quick. All in all it was a very positive experience. Job #10923510-06-R2 more

This move back to Nashville from Boston was no stress. They did an incredible job. Very professional, courteous and followed through all the way. Thank you All State we will always use you and recommend to family and friends! more

All State Van Lines handled my good with care a respect. The customer service was professional and courteous. The loading crew was knowledgeable and very polite from start to finish. They listened to my input and moved items to my satisfaction. more

I consider myself fortunate to have found All State Van Lines during an internet search for a long-distance shipper. From the very first phone contact, I felt assured that this company would be able to handle this relocation to my satisfaction. Their people were polite and professional, and the price was reasonable. In fact, the price charged turned out to be lower than the original quote. I had one worry -- the difficult delivery logistics of my rural location. I voiced my concerns to the handler (who kept me informed of the progress throughout the move). I worried needlessly, as the company had taken care to ensure that a local company with a smaller truck perform the final step of the delivery process. All went well: The delivery men were fast and efficient, and all goods were delivered in excellent condition. I have many moves under my belt due to my career, and I would rate this company as excellent. more

If you ever want to have an awful moving experience you should contact and book with All State Van Lines. They will be late to initially scheduled pick up by at least a day and a half. Then, they will tell you your belongings are 1,200 pounds over your estimated weight - even when you have documented proof of your possessions from a much better and more reputable moving company that in fact your items weigh 3,500 and not close to 5,000 as they claim. And that 3,584 pounds of stuff included many more heavy pieces of furniture that were not included in this move. They will then try and gauge you for an additional $700. Then, when you request a re-weighing of the truck with and then without your items, suddenly there are no weigh stations close. Suddenly they want to make a deal. Because they were caught in a blatant lie. Because the customer is smart enough to know and keep records of prior moves. Because the customer contacted movers who have handled my items in 3 different moves and he says his truck couldn't handle a load of 5,000 pounds. This just the first of many online and social media outlets I will use to make other consumers aware of what a devious and dishonest and scamming company is being run. ALL STATE VAN LINES. DO NOT USE. more

This was the best moving company I have ever used. They were professional, polite, friendly and on time. My belonging were delivered with not ever a scratch not one box was tented or messed up. They (movers and truck) were all clean and neat. I was in constant communication with the organization and my belongings. I had no stress what so ever with them. They handled all my needs for a move from Florida to Washington state. Not only were they fast, helpful, and clean, but they are also less expensive then PODS and U-Haul and I didn't have to do all the heavy lifting. Awesome experience and will use this company for my next move which is about every three years if I am in the country. more

This is honestly the worst experience I have ever had moving. I was moving from NYC to Chicago, and had flight to catch to leave the city a few days after I was 'supposed' to move. All state kept pushing my move date back and back when I already had a date confirmed! They provided no explanation, never called to explain, no follow up. I had to constantly hound them on the phone asking them where the movers were?!?! They ended up pushing my move date to the day I was supposed to fly out of the city. I thought I was going to miss my flight because I had to remain in my apartment to let them in and get my belongings. I ended up purchasing full coverage insurance because with how terrible the service was to pickup my things, I figured they would be careless in moving them. Go figure it took a full 2 weeks for them to actually deliver my items. The very last date of the "shipping window". Of course my very well packed mirrored nightstand ended up arriving damaged. I had to file a claim and they say it'll take 4-6 weeks for everything to go through. WRONG! 8 months later they give me a check for $30. ARE YOU KIDDING ME? My WestElm $275 nightstand that is going to get $30 back refunded. I paid $750 for full coverage insurance. I called the claims department and told them I had full coverage, and I wanted a full refund. Why would I pay and extra $750 for nothing?!?!? They told me they had NO record of my insurance. Once I got home to my apartment, I found my customer copy(specifically noted customer copy on the paper, so I know ALLState has the other copy) Can't wait to call them back and thank them for trying to ROB me. The most ridiculous, lying, cheating company and I hope no one ever has to go through this. Luckily, I keep all receipts so I have proof of this, but I worry 8 months later not everyone would have the same. SAVE ALL PAPERWORK or get screwed. I hope this scathing review helps people to pick literally any other moving company. more

Christa A., 03/03/2015 Edit My family recently moved from a rural community to a big city on the other side of the US. I did a ton of research before choosing All State and I'm glad I did. From the initial quote, to moving day, to moving-in day they were responsive, attentive and accurate. I was extremely pleased with the men that moved us and was very happy with how they handled our items. I would use them again in a heartbeat. more

I have posted my story on other sites (See Yelp reviews as the reviews controlled by AllState Van Lines all give 4 or 5 stars, which is highly inaccurate) so I will keep this brief. Terrible experience from start to finish. The company is a broker, so understand that they make promises and then hire contract companies to move you and those promises are not kept. They will tell you that you are being moved by a Semi-truck. When the movers show up late, they will be in a Uhaul that is half full. They say they will cover every piece of furniture, that is a lie. They say they hire professionals, yet the "professionals" that came to move me did not have tools or a system in place to keep parts for furniture that they disassemble. My movers had to go and rent another Uhaul and decided it would be appropriate to leave my things in my driveway, unattended. My movers tried to steal the $1700 cash that they demand as a deposit up front. They say they will arrive on Saturday and then will have no communication with you until Monday afternoon (by that time you are ready to call the cops). They will finally show up and you will be disgusted when you see the damage they have caused. My list included a destroyed King Sized bed, my mattress was never wrapped, EVERY piece of furniture I own has scratches on it. I work from home and my desk was completely destroyed. The movers fought with each other so it got to a point where one of them just sat around and didn't work. What was the resolution? All State Van Lines offered me $224 and a Confidentiality Agreement to keep my mouth shut. Obviously, I took neither. Do yourself a favor and choose a reputable company that cares about their customers. more

Job-10894834-06-A I hired All State to move my son, back home after college graduation. I must admit I was nervous, as I had a horrible experience with the previous moving company I hired to move him down to Florida. After calling a number of companies, I felt most comfortable with Nicholas, at All State. He was thorough and answered all my questions. Shan was assigned as my move manager and did a great job of keeping me updated. The movers came on the day they promised and delivered to Boston within the time frame they promised. All staff was professional. I would definitely hire them again. more

Job 10720642-06 If I could give this company fewer stars I most certainly would. I believe they have deleted many of my reviews, however I think it is important to help other avoid such a fiasco.... We moved from Wisconsin to Florida and let's just say that this all started back in September 2014 and here we are in February 2015 and I am still awaiting a reply on my claim with them... not only were the actual movers a nightmare to deal with but they damaged every single piece of furniture that was delivered... we were better off simply selling our furniture and buying new furniture in Florida. The biggest damage was to our daughters bedroom set since they lost the pieces necessary to build the bed and we were unable to obtain replacement parts. Save yourself the stress and NEVER EVER use this company... Don't buy into their savvy sales guys who promise to be there for you every step of the way when they are first trying to obtain your business but once they have you and once you experience any problems they are nowhere to be found or have an excuse for all that is happening. more

Job# 10913150-06-A This was our first interstate move and also the first time we were dealing with professional movers. Heidi was our agent and she was a pleasure to work with. She patiently answered all of our queries and helped us feel better about the whole process. We did our own packing with the movers only doing the big furniture, beds, etc. The truck arrived within the delivery window inspite of the weather being real bad. We got our load delivered in time as well. The actual loading and unloading process took much more time than we had anticipated (7 Hrs Vs 2 Hrs). All State assigns an account manager once you get closer to the move date and he will be in constant contact with you checking in and updating the whereabouts of the truck. Overall, it has been a satisfying experience. more

It is very difficult to even give a one star rating to this company!! They are so incompetent that I hardly know where to begin. All States hired a sub contractor from Atlanta that sent 2 men to move my 3500 sq.ft. house within 24 hours. It was a total fiasco!!! They did not bring enough moving boxes, materials, and the truck was way too small. We had to use our personal vehicles - a mini-van, 2 pickup trucks, and a utility trailer - and the men had to go rent an additional trailer to pull behind the truck they used. I called All States and asked for resolution; I called the sub contractor, Onyx Movers in Atlanta, GA, but no one would do anything to help! I cannot tell you what a rip-off this company is and my advice is to run the other way as fast as you can! Do not hire these people. They are all liars!! more

The movers were very polite and professional. They came late but completed the move in record time. They arrived earlier than expected and unloaded my goods in 2 different drop points. There was some confusion and a bit of rain, but all was well. more

Job# -10797120-06-A The move was great for the cost and the movers with it only being 2 of them did an excellent job. My only complaint, which was minor,is that i thought my moving day to be before the actual day i moved. more

My movers were very professional,and courteous.They were in time on my moving date. My account manager was awesome. She kept my abreast of everything I needed to know. Had an exceptional moving Experience. Thank you. more

Job#: 10804731-06 *The Experience* We were missing 3 boxes. One was a large picture box with a picture of my great-great grandmother. It's the only one that we have in our family... I was told by the agent that our stuff would be isolated and covered. Instead our things were crammed into the truck with another families things. I didn't want this because I fear for bedbugs etc... Boxes were severely damaged... The guy running things wouldn't allow us to go to the weigh station upon pickup. He seemed very dishonest and I'm very unhappy. I told him that we couldn't afford to pay more than we were quoted. And, if we needed to take something off, we would. He ignored us and all of a sudden our price is $300 more... Foot print was on our couch. The whole one side was soaked wet. Queen mattress was filthy and soaked all over all the way through. Mirror looked as if it were moved around. Plastic was torn off and it was broken. Desk was chipped. TV scratched... etc... *The Claim* I filled a claim almost immediately. I was told that it would be taken care of in 90 days or less. It's been 90 days, no resolution! Now, they are saying that the law gives them 120 days. WHICH ONE IS IT?! My account manager won't call me back and I feel that I have been SCAMMED. WE MOVED AT THE END OF SEPTEMBER 2014, IT'S FEBRUARY 10TH 2015 AND I STILL HAVE NOT RECEIVED A RESOLUTION FROM MY CLAIM. I PROVIDED PICTURES AND PROOF OF EVERYTHING! I FEEL SCAMMED!!! more

You've been warned...stay away from All State Van Lines Relocation Services. The worst experience I've had in decades and I work in the customer service industry. They lie outright, they fudge, they wiggle around the truth, and expect to have pieces damaged. Be prepared to be overcharged on your weight; they have you over a barrel on the delivery side as they won't let you take your stuff until you've paid. Please make sure you read the reviews on Yelp - many people had similar experiences as I did. Please don't proceed...you'll regret your decision. It will be the most stressful experience you can imagine, it will cost you more than initially quoted, it will take much longer than promised and you'll lose a percentage of items due to damage. If I could give it no stars, I would have. more