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HORRIBLE EXPERIENCE - STAY AWAY! - Review by Guest | All State Van Lines Relocation, Inc.

All State Van Lines Relocation, Inc.

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HORRIBLE EXPERIENCE - STAY AWAY! 2/10/2015

You've been warned...stay away from All State Van Lines Relocation Services. The worst experience I've had in decades and I work in the customer service industry. They lie outright, they fudge, they wiggle around the truth, and expect to have pieces damaged. Be prepared to be overcharged on your weight; they have you over a barrel on the delivery side as they won't let you take your stuff until you've paid. Please make sure you read the reviews on Yelp - many people had similar experiences as I did. Please don't proceed...you'll regret your decision. It will be the most stressful experience you can imagine, it will cost you more than initially quoted, it will take much longer than promised and you'll lose a percentage of items due to damage. If I could give it no stars, I would have. more
Owner response
Owner response 2/10/2015
All State Van Lines Relocation Inc regrets to hear of your dissatisfaction with the services rendered for your relocation. With the information you have provided us with, we are unable to locate your move with us. We are aware that you would like to remain anonymous, however, if you are indeed a customer we would like to speak with you to address your issues. Call us at 800-741-6837. We urge you to contact our office to discuss your concerns as soon as possible as we always like to ensure that our customers are satisfied with our services. Please call and provide your name and job ID # so we can better assist you with your issues. Thank you, All State Van Lines Relocation Inc
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