Unique Indoor Comfort Heating & Cooling

I received excellent service. more

Very glad that to have bought my ac unit and received service from this great company. They are quick to ensure you are satisfied, and really good to ensure all of your household HVAC needs are being met. Once the reason for the service call was addressed, the service professional Mark paused to ask 'what else?', and then patiently and in a friendly way, explained or explored any other concerns I brought forth. more

In this world of high velocity heating and cooling, few are knowledgeable, even less are thorough. I felt Mike M was not only extremely knowledgeable, but his thoroughness as he went through every room in my residence, examined my equipment and it's former issues, as well as performed readings along the way, was impressive. His manner and work ethic speak volumes, builds confidence, and instills trust. He is a person who I believe will do right by his customers, now and down the road. more

Repairs of our steam boiler and a leaking pipe were performed promptly, efficiently and with good communication. more

We won't get our Heating/Air Conditioning service contract (or serviced, for that matter) with anyone else. Always professional, always knowledgeable, and always there when you need them! more

Unique installed a high velocity system for my older home in one week. Brian and Chris had helped me understand the entire process before signing and how the system would be run. Price was very competitive. Install was by Quy and Son and they were fantastic and got to rooms and locations not thought possible by earlier walkthroughs. Very happy with the results. Install week was during a heat wave and they never complained once The reason for the average rating was that permits were not filed until the day before the install would be completed. Per my contract, Unique was to secure and pull the permits PRIOR to the work being performed. They dropped off the application with my township, and after I paid my balance, the township required additional drawings and was never followed up with nor notified by Unique. After several times reaching out to Unique, the permits were finally ready to be picked up 4 months AFTER the install of the system. Other criticism of the process was that it was sold as you would never know they were there going home for the day during the week of the install, but my house was a mess with equipment stored in one room, walls and doors dinged up, etc. They also walked away on the last day with the system running at a fraction of it's total capacity. Was explained to me that a card was not fully inserted into the unit to configure its operation Unique to their defense did come out same or next day to address these issues, after calling, and for the extent of the work done it is to be expected to be inconvenienced and have some touch up painting to do after - but for the cost of the system, one would hope it would be tested and/or balanced before moving on to the next job. Communication after the install was minimal and no followup or review of the install was done more

I was very pleased with the services and work of Tony Luong, Frank P and Chris Wilson. Tony and Frank were very competent and efficient in completing all the specifications of the proposal ( well written by Chris) They had to work in a cramped, dark crawl space for many hours--a difficult job--to be sure. Both Tony and Chris took the time to carefully explain to me the details of the job. and how it would help make my kitchen warmer. Tony had to install the second vent in a different location and actually this seems better than what was first discussed. Chris came by to see that everything was going well and did I have any concerns, Tony, Frank and Chris have excellent "dealing with people" skills. Tony was cheerful as he worked in my kitchen. They cleaned up well,even swept leaves out of my garage. Chris, Frank and Peter are wonderful gentlemen and excellent workers; I am sure apprentice Joe learned a lot. The price for the job was reasonable, Unique is a great company! more

Both Tony Luong and Frank Peterson were very professional and efficient in their work, Tony was cheerful and explained everything to me --why they were installing the new duct in a particular location in my kitchen--and actually that seems to be better than the original idea. they had to work in my dark, cramped crawl space for a long day so this was a very difficult job. They carried out the 6 specifications of the proposal as Chris Wilson had written it . And Chris did come by to make sure I was satisfied with everything. and informed me of what they came upon in that crawl space. Both Tony and Frank are very competent in their jobs and have good dealing with people skills. I am sure the apprentice Joe learned a lot, They were pleasant, did a great job at cleaning up, Even swept some leaves out of my garage. And I feel that the price was very reasonable. I enjoy dealing with the people at Unique--Continue your very good service with very competent employees! . more

What a great experience with Mark with Unique Indoor Comfort. He took the time to explain things to me, he was very courteous and professional. Didn't do the high pressure, scary sales like other companies do. He was honest and genuine. Greatly appreciated. more

How often does a repair man show up EARLY. Unque did. Identified the problem and fixed it swiftly. Just a great experience all the way around. 5 stars. more

I will definitely recommend you guys to my friends and family. Great service and always courteous and on time.Thanks!! more

Great work as always. more

Excellent more

we really like themgreat service more

Professional and courteous more

VERY PLEASED WITH THEIR WORK, THEIR ATTITUDE, THEIR KNOWLEDGE OF THEIR JOB AND QUALITY OF THEIR WORK more

My third year under a plan with Unique (both heating and air). As with previous Unique technicians, the most recent tech for my annual system check (Mike) was tremendous; very conscientious and diligent. He was knowledgeable regarding all aspects of the system and provided helpful detailed suggestions on ensuring optimal use of the system. Importantly, he identified and replaced a broken part which was covered by the plan. Very impressive young man. more

Mike was extremely knowledgeable, quick and efficient in diagnosing and repairing our heat. He also made some very helpful suggestions to keep the units running at their peak efficiency. Top-notch! Thanks again more

My furnace had quit on one of the coldest days of the winter so far. I had a Mike V. come within 4 hours of my call to service the unit. He was super polite and friendly, did an excellent job and had my furnace running again in just a short time! This company has always been great with everything from phone etiquette, response time and quality of workmanship! more

Excellent service. Personable, on time, careful, clean, tidy work. Several optional improvements made during installation, such as wiring, existing ducting for both heat and ac. New furnace working with minimum set up adjustments. Would recommend him without reservation. more