Unique Indoor Comfort Heating & Cooling

Pat got the job done in a pleasant, professional and timely manner! more

Excellent work to diagnose and repair my home system. Dylan had great technical knowledge and worked very hard to complete the repair. more

Ricky and his partner Joseph did an excellent job for us today with an installation of a new heater and air conditioning unit. They were kind, thoughtful, and went above and beyond what I would have expected - to the point of helping dig out our sump pump drain pipe which was not part of the reason that they were here. Highly recommend Unique for their fast and courteous service. more

Second experience as good as the first. Nelson was very patient in describing the issues and we worked together to decide the next step. more

Called to make an appointment asap as my AC wasn't generating cold air. Spoke to Deborah Z and the first available appointment was in two days; but a hour later, Deborah called back with good news and was able to send someone by 5pm the same day. Dylan J. arrived on time, introduced himself and solved the AC problem with 5 minutes. Dylan is knowledgeable, professional and really nice guy. Unique Indoor Comfort is one of the best companies who gets customer service, Thank you! more

Unique does a great job !!! Mark D. was on time and very thorough with his work. Thank You very much !!! more

Very impressed with this company. Great initial encounter. So much so that I have given them the next repair already. Great communication and interaction. Very hard to find the positive experiences in service companies anymore. more

Mike showed up on time. He did an efficient job and left the area very clean. He kept us informed as he worked. more

This company was spectacular from the minute I made my first call to the office. Graham provided lots of details and information and spent about 20 minutes on the phone with me. Brian then came to the house to inspect what we needed and provided a wealth of information based on our concerns. Tron and Vlad came to the house to install and they were polite, knowledgeable and very clean. We are extremely satisfied with the customer service and the work. more

First day of the install, the team proceeded to lay down drop cloth, I mentioned it wasn’t necessary... the response- We protect your home as much as possible. That was appreciated. I was home the first day and witnessed the work ethic, but the rest of the week I was on pins and needles waiting to get home to see if I was pleased or disappointed with the work. Our home has no ducts so that meant slight changes to the home(closets) and the ceilings where the vents would be, and without fail I was impressed with their choice and talents every day I got home. I should’ve began with- this is my girlfriends home and she trusted me to investigate all ac options, trusted me with the consultation with Matt Lafferty and trusted me with every decision Son and Thaun made along the way- so the pressure was on....They delivered. We have a vaulted ceiling in one room and they used their wizardry to install 4 vents in the ceiling all evenly spaced with only acces to a closet wall positions low and left to the flattest part of the ceiling. In the living room,the vents are all symmetrical to the curtain rod. What!! I replaced a bathroom vent in the second floor so the corners they reached in the attic to place vents in the bedroom took a lot of effort. Son and Thaun even took the time to run tubes in the attic in a way that it still looks neat and we still have plenary of usable space. The unit is quiet, the vents are quiet, they look as if they were there all along. They let the dog out when he needed. They cleaned everyday, the place was spotless when we came home. The closet space we lost was minuscule. We’re going on our third summer in this home, and we were never comfortable when the heat hit, couldn’t have people over because of it. This is the most expensive and extensive thing we’ve done to the home and we trusted Unique, Matt Laffertty, Son Thach, and Thaun Chau to improve our quality of life int the summer........ Worth every penny. more

I had been using another company, that was cheaper, but they could not fit me in for a tune up until July so I found this company with great reviews. Mark was clearly very knowledgeable and genuinely wanted to do a very thorough job servicing our units. He even noticed an issue with the heating unit (and that is not why he was at our house). I was overwhelmed with all the information, and he spent time ensuring that I felt comfortable and understood my options. I will be switching to this company... it is great to use a company that I can trust and that does not treat us like a number. more

Dimos T. was friendly, courteous, and got the job done well and fast! He quickly identified the problem with our cooling system, and got right to work fixing it, even giving us some tips on how to make our system function optimally before he left. With the warmer weather coming, I am so glad that our cooling system is good to go. Thanks, Dimos! more

Dimos was extremely helpful - walked through all of the issues that he found, took pictures and carefully explained the issues. Arrived promptly, kept everything clean in the house, and was generally nice. Will definitely continue to use Dimos and Unique for HVAC services - highly recommend them. more

Unique's tech, Mark, took the time to help me understand the digital thermometer that I am not yet comfortable with. He was here for a regular periodic maintenance checkup as part of my service contract. Unique installed the HVAC 6 months ago and I have had no problems.great company with great personnel. Their receptionist emailed me operating instructions for the thermostat when I was unsure how to switch over to A/C A few weeks ago. CAN'T beat the service. more

Frank came out as the AC was not working. Diagnosed low coolant. Unique needs to schedule a leak test. We called and scheduled the test. Frank was courteous, and efficient. He explained what was going in terms that were understandable. more

Ricky and Joseph worked on my system and I could not have asked for two better professionals. They were diligent, respectful, and extremely clean, especially with the work inside the house. Paul, who came to do the initial estimate, put me at ease with making this big decision. He gave me all the options and information and called after to make sure I was satisfied. Everyone I worked with was great. more

Found problem right away and made a temporary fix, and scheduled a return visit with a new part. Nelson was professional and efficient. more

Great Service more

Unique has been my provider since late 2013 and the company has always been conscientious and professional. The office staff and the technicians are first-rate more

Dylan and his associate did a fine job and were informative and very helpful. more