Southport Heating, Plumbing And Geothermal

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1343 27th St
Caledonia, WI 53108

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(262) 654-6565
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Southport Heating, Plumbing And Geothermal - Caledonia, WI
Reviews
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Best

Jackson was very polite and informative 5 stars

Worst

A few weeks ago we had a problem with the condensation collection box on our Amana furnace. First, the serviceman began to disconnect the part attached to the collection box when ...

Routine maintenance 11/11/2013

We are very pleased with the professionalism of the employees of Southport Heating. more
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I work in a service organization and while we always strive to meet customer expectations, it is even more challenging to exceed expectations. That's why I am so very please with every step of the... 11/9/2013

I recently contacted Southport to perform maintenance on my 26 year old furnace and provide an estimate on replacing my 20 year old AC unit. The outcome was that I decided to replace both the furnace and AC unit. From my first call, thru a Friday appointment, to installation on the next Monday and a follow up appointment; I could not have asked for a better experience. This is a highly skilled and professional team. Thank you! more
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We would highly recommend Southport to our friends and family! 11/6/2013

Our furnace (boiler) was out and we called the next morning and Eric was here within a couple of hours (maybe even sooner!). Eric was very thorough. the problem was not an easy find and it took awhile to pinpoint the problem. But once he did, he was able to get a part (that same morning, Carolyn came by the house with the actual part), Our boiler was fixed and we are happy we called Southport. more
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Excellent service, very professional, and very timely! 11/1/2013

I was coming into the winter months and my old furnace finally gave out on me. The service person (Collin) did a great job of assessing the situation and providing me a quote for repair. He also provided me an estimate to replace. At that point, the sales team led by Josh came to see me in a timely manner and provided three different options which allowed me to look at cost and value. In the end , I chose a new furnace and had the team at Southport install it. Once again I had a timely appointment and the install team did a great job. Very clean, very thorough. more
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Wish I had a chance to work with them 10/28/2013

I called Southport on a Thursday morning (roughly 9:00AM) and asked if they would be able to give me a situation based estimate over the phone. I was nearly positive that my thermostat was broke on my water heater, and just wanted to know how much that repair typically costs. I told the woman on the phone that I understood that it is entirely possible that I could be wrong and the thermostat was the problem, but that I was just trying to get an idea of how much the bill might be. She stated that they couldn't give me an estimate unless they sent an expert to look at it, which cost over $90. She also stated that they couldn't send anyone over until Monday afternoon. I ended up replacing both thermostats myself (a total of $25) the next day and the water heater is working fine now. I just wish they would have been able to provide me with an estimate, as I would have went with them if the estimate came in at less than $150. more
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Go to Southport! 10/25/2013

Southport Heating, Plumbing, & Geothermal was here quickly and did their job. They were friendly and courteous and explained everything to us. We were quite happy with everything. We had them here for our furnace and then we've also had them here for plumbing at one time. We've actually had them out quite a few times now. We think they're great. It's been a couple of years that we've been using their service. We've tried other places and they are the best. They'll cover you; whatever it is that you need. more
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outstanding! 10/23/2013

Buck was very courteous, very polite,very professional ,clean and complete service.And I will call on southport again! more
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Very Professional and HIGHLY Recommend 10/22/2013

We started using Southport Heating and Air conditioning two years ago. Each time they come out for the A/C and Furnance tune ups, they are very punctual, leave the house as clean as they found it, and are always willing to listen to any questions or concerns we might have. I HIGHLY recommend using them for your A/C and Heating needs. more
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Excellent all the way!! 10/17/2013

Having remodeled our home top to bottom, we've worked with a variety of tradespeople. Southport Heating & Plumbing came recommended, and I have to say, our plumbing experience with Tom K was the best ever. From arriving on time to the work performed, to clean-up and follow-up...WOW-We are impressed. Thank you!!! more
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Under promised and over delivered! 10/17/2013

The 2 man team led by Tom K. showed up right at the appointment time, was extremely friendly and professional. Used drop cloths for the walkway to the basement to install a new water softener. I was told to expect up to 3 hours for this installation. Two hours later they are completely done and was going through the demonstration and use of the new softener. I would highly recommend Southport for all of your plumbing and heating needs. Also, Josh G. who did our initial estimate was very thorough and explained the pros and cons of various systems and we eventually went with his recommendation. Great service from start to finish. Thank you! more
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I'm absolutely satisfied with their service and performance. 10/14/2013

Southport Heating, Plumbing, & Geothermal recently came out to check the furnace before winter, which they've done for the last four years. They have a knack for hiring really nice young men. I'm very big on customer service, and I'm always impressed by that. Scott, the young man who came out this time, was just incredible! He was nice and professional. He's going to go serve our country soon. This is the second time I've complimented Southport on a person they sent out. They hire such amazing people, which is hugely refreshing nowadays. I don't know how they do it! more
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Outdoor faucet replacement 10/9/2013

I called Southport with a plumbing problem and the lady who took my call was very courteous and scheduled a same day appointment. She then called me back to confirm the arrival time of the technician. Tom answered all of my question, was very courteous, and performed excellent workmanship! You have my future business! It is so refreshing to have all questions answered professionally, work performed excellently, and be treated with courtesy! more
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Great professional service! 10/9/2013

Colin was on time and performed the maintenance in a very professional manner. When I had questions, he very quickly had the answers and offered additional follow up. A very experienced, costumer focused technician! more
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Furnance checkup 10/5/2013

The gentleman was professional, courteous and to the point explained everything to us and was efficient more
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Furnace check - on Maintenance Agreement 10/5/2013

As usual, Scott Fisher's service was excellent. more
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My service technician was Eric Garrison and he was absolutely fantastic! 9/24/2013

My service tecnhnician was Eric Garrison and he was absolutely fantastic! I would like to have Eric for my future services - and I will recommend him to others. more
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Excellent Service 9/16/2013

Annual Furnace check and cleaning. Scott has thorough professional and friendly. Can't ask for better service. We are very pleased more
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Fast Friendly & Professional 8/30/2013

last night we noticed our ac was not working right. I tried the company who installed the unit they told me i would have to wait until Tue to have someone come out so I called Southport . They were out here today before noon I am a very happy person . Scott was very friendly & professional. I am very impressed with Southport i have found my new company to take care of my Furnace & AC. I would recommend them to friends & family more
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Thumbs up! 8/17/2013

From Josh's appointment for our estimate to Jose, Adam, and Ryan's professional and personable installation of our A/C and furnace, we were impressed with Southport! We will definitely recommend Southport to our family and friends. Josh was patient in our choosing to go with Southport. And, when we made our decision, our A/C and furnace were installed in a timely manner! Being in the service industry I appreciate GREAT service. That is exactly what we had from start to finish with Southport! more
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Owner Message

  • Full service heating, air-conditioning and plumbing company serving southeastern Wisconsin specialized in designing and installing complete comfort systems

Additional information
  • Hours: 24 Hours Emergency
  • Neighborhoods: Caledonia
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