Our furnace (boiler) was out and we called the next morning and Eric was here within a couple of hours (maybe even sooner!). Eric was very thorough. the problem was not an easy find and it took awhile to pinpoint the problem. But once he did, he was able to get a part (that same morning, Carolyn came by the house with the actual part), Our boiler was fixed and we are happy we called Southport.
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