Pipe Wrench Plumbing, Heating & Cooling, Inc.

Claim
marker

10641 Braden Dickey Ln., Suite #5
Knoxville, TN 37932

marker
(865) 518-7008
Incorrect info? Correct your listing
Photos
Pipe Wrench Plumbing, Heating & Cooling, Inc. - Knoxville, TN
Pipe Wrench Plumbing, Heating & Cooling, Inc. - Knoxville, TN
Pipe Wrench Plumbing, Heating & Cooling, Inc. - Knoxville, TN
Pipe Wrench Plumbing, Heating & Cooling, Inc. - Knoxville, TN
Pipe Wrench Plumbing, Heating & Cooling, Inc. - Knoxville, TN
Pipe Wrench Plumbing, Heating & Cooling, Inc. - Knoxville, TN
Pipe Wrench Plumbing, Heating & Cooling, Inc. - Knoxville, TN
Pipe Wrench Plumbing, Heating & Cooling, Inc. - Knoxville, TN
Reviews
( 181 )
( 35 )
( 3 )
( 13 )
( 6 )

Best

Excellent work and technician.

Worst

Employee was friendly but repeated himself a lot... Also he had to call his boss about 4 times because he didn't know what to do. He even asked us a one point where a certain pipe...

Good job. 2/3/2017

I had a good experience with Pipe Wrench Plumbing, Heating & Cooling, Inc. They put a new heat pump in for us. They worked on both units, one in the basement and one outside. The guy that came out was very nice and friendly. He did a good job. I would recommend them to other people. more
Reply | Report abuse |

Excellent 1/27/2017

Most recently, our hot water heater went out and Pipe Wrench Plumbing came out to replace it with a tankless water heater. The guys who helped us were really friendly. They were courteous and they came quickly to do the work. We called them last night and they came today! And I'm quite happy with that, that I didn't have to wait a week or for a long time. We like timeliness like that. The price was fair, from what I could tell and what I'd looked into. I would absolutely recommend them to others. They've always done good by us. I trust them, they seem to know what they're doing. more
Reply | Report abuse |

Everything done correctly 1/26/2017

I just had an all around great experience with the guy from Pipe Wrench Plumbing, Heating & Cooling. I had him come out and replace some of the innards in my toilet and everything was done correctly. He was a very good sales person as well. There was no pressure on anything and he really helped me to decide the things that I needed done and the things that could definitely wait for another time. He was just a very good guy and I have him scheduled to come out and do a whole bunch more work for me on my house. I definitely would recommend him! more
Reply | Report abuse |

Good service - especally Daniel. 1/26/2017

Nice people with whom to work more
Reply | Report abuse |

Cost excessive 1/20/2017

Thank you for coming out so promptly. Very satisfied with your plumber and his work. Did think your charges were a bit excessive. Thank you. John and Karen Carver more
Reply | Report abuse |

Overall very pleased with the responsivness and the finished work! 1/18/2017

Very responsive (came at night), very respectful of our home, good job, solid job overall, explained everything as well. Only possible issue was expensive but that is in absence of any other quotes. more
Reply | Report abuse |

why did I call? I won't make that mistake again! 1/16/2017

Our Navien TWH was leaking. The Tech came, Mike Cooper, prior to looking at the unit he wanted me to initial a pad saying that he wanted to be paid $179.00 prior to looking at the unit. I had already taken the cover off the unit, He stood at the unit for a few minutes and could not discover where the water was coming from and said that they would just have to explore different areas until they got it resolved. I got a paper towel and showed him the red cap that was dripping water into a plastic pail that I had set up. He said that I was observant. He called Navien and spoke to sales, describing the red cap.He ordered the cap, told me it was coming soon. i gave him my credit card and paid $179.00. and left. The part arrived the next Day, I installed it and put the cover back on. and I am left with the feeling that just got hustled. No, I would never recommend anyone to use this service Also, I found a Navien Parts dealer, The part actually cost $17.69 more
Reply | Report abuse |

EMERGENCY PIPE REPAIR 1/11/2017

Outstanding experience . . . had a pipe damaged in my company warehouse . . . just happened to be during a snow event . . . had to shut the water off for the entire building on a very early Saturday morning. PWP came out IN THE SNOW ON A SATURDAY and fixed my broken pipe. This is a great example of a company that DOES WHAT THE WEBSITE SAYS THEY WILL DO. more
Reply | Report abuse |

Great Job! 1/11/2017

Pipe Wrench did a great job on replacing our hot water heater and installing our new tankless water heater. Service was quick and efficient and I would highly recommend using them. more
Reply | Report abuse |

NICE EXPERIENCE 1/10/2017

A ton of thanks to Brandon. It's really nice to have a true professional make a service call. He is truly a $@!#% jack plumber. Thanks. Brandon more
Reply | Report abuse |

Great job. 1/9/2017

Michael did a great job. He was upfront about everything he was going to do. He was very knowledgable and completed the job within the time frame he said. more
Reply | Report abuse |

Josh was great 1/8/2017

Josh came in look everything over gave a great estimate. more
Reply | Report abuse |

Very professional. 1/5/2017

They did the job in a timely and professional manner. The only thing I would suggest, before they start work, show the customer the damage, problem, whatever the cause for the action taken. In our case, the extent of the damage of the broken pipe. We are very pleased with the operation and will gladly recommend them to those who need plumbing work. more
Reply | Report abuse |

Very knowledgeable 1/4/2017

Knew what he was doing but very expensive. more
Reply | Report abuse |

If you need good service fast, it's a good company to call. 12/27/2016

Pipe Wrench Plumbing did the routine maintenance on a Rinnai tankless hot water heater, and everything turned out great. They had installed it several years ago and have done the routine maintenance since. What I like about them is that you can get an appointment almost immediately, and they are very nice, respectful and very professional--and they are also clean, always dressed in a Pipe Wrench Plumbing uniform. more
Reply | Report abuse |

GREAT EXPERTISE/SERVICE, FOLLOW-THROUGH A BIT LACKING 12/25/2016

We had Pipe Wrench come to replace a defective outside faucet, correct a dripping bath tub faucet and fix a defective valve on a toilet. The service person arrived on time; he was a master plumber with many years of experience, was polite, and gave us an up-front estimate of cost. It was readily apparent that Pipe Wrench pricing was at the premium level, but justified by the expertise of the master plumber sent and the overall quality of the work. All repairs were completed appropriately and within a reasonable time range, at less than the price quoted. The Pipe Wrench plumber even cleaned up all "mess" and put all items moved back in place. This was overall quite a good experience, definitely worth more than the four 4 star rating given - but not 5 stars (there was no option for a 4 1/2 star rating) because the toilet was not checked for functionality after the valve was repaired. It turns out that the toilet runs continuously after flushing, so must have a defective part which could have been replaced during the same service call if it had been detected by testing post the valve repair. more
Reply | Report abuse |

Great Jog, quick and reliable 12/23/2016

I had sales person come out and give estimate, he was prompt and very nice. Explained everything very good. The technician was great also, he was quick and new what to do. He was very nice and explained everything also. The checkout process was great also, very easy with electronic signature on tablet and received email receipt. GO PAPERLESS!!!! more
Reply | Report abuse |
< Previous 1 2 3 4 5 6 7 8 9 10 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

If water runs through it, we can do it!

Additional information
  • Hours: M-F 7am-7pm Sat. 8am-4pm
badge