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Champion AC

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4703 Shavano Oak
Ste 104
San Antonio, TX 78249

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(210) 699-0022
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Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
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Reviews
( 426 )
( 43 )
( 8 )
( 9 )
( 14 )

Best

Felt very comfortable with Aaron, polite and courteous. Very professional and honest.

Worst

Technician installed units. One of them was not cooling/heating. Not satisfied with follow-up customer care that was provided.

Aaron was amazing. On time, courteous, and honest. 4/30/2015

Felt very comfortable with Aaron, polite and courteous. Very professional and honest. more

Great experience with Champion Air 4/30/2015

My AC was approaching 15 years old...Had been serviced by others and when the AC unit failed, the service company dropped the ball.. We contacted Champion Air and they came immediately with professional people who gave me multiple options and showed me faults of previous repairs that were not to standard. We chose Champion for a complete new install and they were prompt and efficient. Happy with the unit and Champion Air Thanks Tim and Mike and Ike! more

Impressed with! 4/29/2015

Impressed with company first -rate employees Thomas H. and Justin C. , I would not hesitate to reccomend.. more

Thomas and Justin 4/27/2015

Both technicians showed up on time and workred quickly to get my system up and running again. They were both very polite and proffesional, I would definitely recommend them to all my family and friends. Thanks alot guys ya'll are awesome. more

Excellent 5 Star service! 4/13/2015

We have used Champion AC a few times and I only wish I could give them more stars! The service has always been excellent! The technicians Jason, Chris and Josue were very curtious and professional. I highly recommend Champion AC and will pass on my experiences with family and friends. Thanks again!!! more

Top Block 5-Star 4/6/2015

The total experience has been 5-stars. Outstanding customer focus and service. Champion AC understands service after the sale. From the very start before deciding to purchase our new replacement HVAC unit, Chris Stokes (sales) provided an informative and unbiased presentation of information. His previous experience as a service tech was a great plus. This is a no pressure sales. Chris gave you all the info needed to make your own informed research, comparisons, and final decision. The old HVAC system demo and removal and new HVAC installation was outstanding. The demo and install team was professional and respectful. The follow up and Spring service accomplished today was easy to schedule and completed in a professional and timely manner. Jonathan the service tech was personable and professional. Finally, great to know that Champion AC is veteran owned. Thank you Champion AC! RESPONSE FROM Champion AC: Thanks for taking the time to review our company. Our goal is to provide 5-star customer service before, during and after the sale. We are truly thankful to have you as a customer and please let us know if there is anything else we can do to help. Have a great rest of your week. more

stellar installers 3/24/2015

We ended up needing to replace our 20 year old system. After deciding on a unit, the installers arrived the next morning. My husband and I were very pleased at the professional and courteous greeting. They visually inspected to confirm the photos the technician sent to them. They answered our questions and began work. Jason and Chris worked together like a well oiled machine. We felt very at ease with this crew, and would even welcome them back to a BBQ! Several other guys stopped by to either haul away our old equipment or something. Each one introduced himself and was very friendly. I really appreciated the care and integrity both men took with my home and new unit. RESPONSE FROM Champion AC: Thank you for taking the time to share your experience with Champion AC. Jason and Chris are great HVAC Installers and they were pleased to see your review. Please don't hesitate to call if you need any AC repair services in the future. Have a great week! more

Professional and fast. 3/9/2015

Aaron was friendly, very helpful and worked with me to fix my problem. When Jason and Chris showed up for installation, the same day, they were polite , professional, and extremely fast on the installation. Really fantastic work, right, quick and in a hurry. more

Top notch, amazing service!!!! 3/5/2015

Champion AC was by far the best company we have worked with to date. My family has special considerations such as asthma, allergies, etc and Champion helped us choose the best system to cater to our needs based on our budget. They were very courteous, knowledgeable, and extremely professional. Their installation service was fast and efficient. The technicians also educated us on the intricacies of the system and the best way to maintain them. They were even kind enough to answer our 7 year old son's questions. I will recommend this service to all my friends and family. more

Courteous and Informative 3/2/2015

I just had repairs performed by Shawn and he was courteous and very professional. He explained everything to me completely and I felt well informed about what repairs were needed. Even though he had to leave to get a particular part, he was still fast and the service was complete in no time. Shawn went out of his way to keep my family and our schedule in mind when planning out the repair. I have always had wonderful experiences with Champion AC (I've been using them for over 3 years) but Shawn was especially pleasant to deal with. more

Exceptional 2/28/2015

This company has the customer service we all dream about and is rare these days. From the first phone call, a pleasant human voice within one ring (Julie), to scheduling and onsite in the same morning within 2 hours. Jonathan, the service technician was outstanding to say the least. He was knowledgable, he gave me options, he was a great communicator, and a great man. I am in the residential remodeling business so I work with these types of companies and simply put I will say, I was very, very impressed. Thank you all. I highly recommend your company. more

Awesome, Fantastic, Outstanding, Real Proud of their craftmanship, knowledge, and outstanding customer service!!! We needed expertise with Condo Unit install and Jason, Chris, and Tim Britt did a... 2/13/2015

Great work and so fast. My husband and I are ecstatically happy!! Feel very confident to have found a great team and company to serve us with our AC needs. Thank you!!! more

Shawn did a Great Job! 2/13/2015

Shawn was very kind and courteous during his visit. He was helpful and fixed damaged wiring on the thermostat. He showed me a picture of the units on the roof which no one has ever done before. Thank you! I will recommend to anyone who needs HVAC service or repair. more

Outstanding and not over sold! 2/11/2015

We had trouble with one of our units almost annually when the temperatures got cold. Our downstairs unit would always freeze over. I called Champion and they sent a tech out and made some bandaid fixes...it was what we wanted to do as we thought there was still life left in the unit (10 years old). After a couple try's we determined that the coils were bad and leaking. Ultimately Jon Weixel had Chris Stokes come over and we all discussed options. While they were here they found an improper duct system that has plagued our home since we purchased it 10 years ago!! We ultimately had one system replaced by Ralph and Jose. They too were very good and spent the entire day at our home so we could have heat that night. Thanks to the entire team. To include the customer service reps as they called every time a team was on the way so I could minimize sitting and waiting at home for 4-8 hours like some companies do. When our other system fails we will call Champion. more

Aaron knew exactly what needed to be done and got the right people there to do it. 1/24/2015

Champion AC is a company who makes sure they do what they say that they will, doing whatever they need to do to make it right. more

Shawn Goerndt was professional, courteous, knowledgeable and focused. 1/20/2015

Shawn Goerndt, The furnace has been working fine the last two nights since you came to do repairs to one of our units. Kudos to you! U DA CLEANER! U DA CLOSER! U DA MAN!!!! Shawn did an Outstanding job with results that met all my expectations!!! Shawn was professional, courteous, knowledgeable and focused. As a result of Shawn's outstanding work, I now know I made the right choice choosing Champion AC from a sea of other AC competitors. I'll be sure and ask for Shawn this coming Spring 2015 for the AC tune up. Thank you!. more

5 stars--Excellent overall experience 1/19/2015

Our heat pump suddenly stopped working during a cold night last week. I did quick research on 3 well known San Antonio companies before selecting Champion to make a service call. I almost never write reviews--good or bad--- but my overall experience with Champion was excellent ranging from the initial contact on the phone (very courteous and more important than many companies think), and the service technician (Shawn) who did an outstanding job of explaining the options and the best solution for a replacement heat pump for our house, to the installation team (Roland and Joe) who arrived very promptly, worked hard to make sure the new heat pump was up and running that day, explaining how to operate the new unit and taking care to protect the floors, etc. during the installation. The Champion team earned a 5 star rating based on my experience with them. I would highly recommend them to anyone needing this type of service. more

My awesome Repair Tech 1/16/2015

People! You need to know that Shaun & John are amazing! They came right in and figured out the problem that a competing company had caused, provided payment options and saved my freezing house and transformed it to become a warm home again! I am signing up for a maintenance contract to make sure Champion takes care of me from now on! more

PROMPT, PROFESSIONAL,EXCELLENT SERVICE 1/9/2015

I RECENTLY HAD PROBLEM WITH MY AC/HEAT PUMP UNIT. JOHN WEIXEL CAME AND RESCUED US FROM THE COLD. NEXT DAY JASON AND CHRIS CAME OVER AND REPLACED THE OUTSIDE UNIT. THEY WERE VERY EFFICIENT ON WHAT THEY'RE DOING. OVERALL, I GIVE THUMBS UP TO ALL THE STAFF FROM ANSWERING THE PHONE FOR MAKING APPOINTMENT UNTIL THE JOB IS DONE. more

trustworthy friendly service 1/1/2015

Jon and his team installed a new heater in my home recently. I've had several other companies out to try and fix the heater. I felt like they were all taking advantage of my lack of knowledge about the system, and they all tried to sell me expensive units. Jon tried a few inexpensive fixes and made sure I understood the system and had all the information I needed to make a decision whether to keep trying for repair or move forward with replacement. He didn't pressure me either way and seemed genuinely interested in me making the choice I would be happy with. Ultimately I chose replacement, and he helped me choose the right unit for my home, which ended up being one of the least expensive units. I never felt pressure to buy beyond my means or to get extras I didn't need. Every person I interacted with, on the phone and in person, was respectful and helpful. The service team moved my furniture carefully and swept up the floor on the way out so when they were finished it was like they had never been there - except the house was nice and warm on one of the coldest nights this year. Service was fast too. I called for service one day and had a new heater the next. I'm a new customer and now a loyal customer. Thanks Champion AC! more
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  • Hours: Mon 12:00 AM to 11:59 PMTue 12:00 AM to 11:59 PMWed 12:00 AM to 11:59 PMThu 12:00 AM to 11:59 PMFri 12:00 AM to 11:59 PMSat 12:00 AM to 11:59 PMSun 12:00 AM to 11:59 PM
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  • Neighborhoods: Helotes
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