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ARS / Rescue Rooter Illinois

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731 District Drive
Itasca, IL 60143

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(630) 438-6900
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ARS / Rescue Rooter Illinois - Itasca, IL
Reviews
( 159 )
( 9 )
( 1 )
( 0 )
( 5 )

Best

terry spranger was super knowledgeable and very professional. he fixed two plumbing problems with dexterity and no mess. he was one of the best service people we have ever had!!

Worst

This was a follow-up furnace repair to replace the defective board/safety switch issue discovered yesterday by Jimmy D. during my seasonal clean & check. Today's tech arrived one...

Furnace clean & check 10/9/2013

Jimmy D. did a great job and pointed out some helpful tips. more
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Nate J 9/30/2013

Nate is very courteous and professional. He is welcome in ou home whenever we need service.r more
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furnace maintenance 9/25/2013

Nate has serviced our furnace several times. He is pleasant and efficient. We've had no problems with our furnace after Nate's service calls. more
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Great service ! 9/21/2013

The service tech.Jimmy D. Was very efficient. Explained everything very well and was not the hard sell type. It was my first time using ARS and was very pleased. Will recommend them to others and would always request Jimmy. more
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Excellent Service 9/18/2013

Professional and informative, Jimmy D. was a great pleasure to have in our home. He had great customer service and even friendly with the pets. more
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Very professional service 9/4/2013

Jimmy D. was very professional and thorough. I was so impressed with my furnace service call that I booked a plumbing service call for this week. It is a pleasure doing business with ARS Rescue Rooter! more
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Nate J 8/23/2013

I rate a company by the representive. Nate J was on time . He explained the repairs and answered my concerns. He was very professional . I like that. I would rate your company AAA+. more
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Excellent air conditoning service 8/10/2013

A few weeks ago we had problems with our HVAC intermittently working. Another company's serviceman had come in and stated that the HVAC was fine and that the problem was with an inadequate freon level which was added by ARS. This diagnosis was found to be very wrong. ARS sent a representative (Marvin) for a callback to add more freon. Marvin made no assumptions and provided a complete check of the system before adding freon. After inspecting the HVAC Marvin had shown me that some wires were burnt out in the motor assembly. This was very obvious making it clear that the other company's serviceman did not provide a real inspection. Marvin was professional and went beyond the call of duty seeing that several components needed to be replaced. Due to the age of the system it had taken Marvin several hours to ensure reliability of the unit. This was at the end of the day and I am sure he would have wanted to simply fill the freon and leave...but he did not. Not surprisingly, the freon level was at an appropriate level before Marvin began work and he provided an excellent job in fixing the real problem. more
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Air Conditioner Annual Service/Repairman 8/5/2013

Nate arrived on time, was courteous and did a great job. He is very knowledgable about his job and the products ARS sells. Employees like Nate are hard to find to represent a company. Great job Nate! more
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Air Conditioning Fixed 7/19/2013

Jimmy was excellent - explained everything and answered any questions I had. Very nice, very professional. more
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under kitchen sink leat 7/16/2013

i give 4 stars serviceman was on time, professional , polite. fixed problem and no more leaks! more
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ARS - Sam D. 7/16/2013

Very personable and professional service by Sam D. Answered all questions and provided understandable answers related to plumbing that I had. more
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Marvin 7/9/2013

Marvin did an excellent job. He got the air back and did everything professionally. more
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Nate at ARS 6/28/2013

Nate has been our service representative for several years and we know we can expect timeliness, quality work, and a professional yet friendly attitude. more
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Nate J ARS Tech. 6/21/2013

Top notch heating & A.C. repair allways very cordial % friendly & helpful wish more servicepeople were like Nate J. Always a pleasure to have him come to my home. more
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Ars rescue rooter-Illinois-- Marvin D. 6/12/2013

Marvin was really great. He was on time, friendly and professional. He spent A LOT of time cleaning our outdoor AC units in the humid high temps. He even removed a dead animal from inside one of the units-- gross! He took care to explain everything he was doing and took time to make sure I understood the problems he found with our units. There was no pressure to complete repairs immediately, which I appreciated, as my husband was not home at the time. He made sure I understood everything before he left and wrote everything down for me so I could review needed repairs with my husband at a later time. I would definitely call Marvin out again to service our AC units and furnaces. more
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Nate J. THE BEST Technician 6/5/2013

Nate J. has been to my place several times and does an outstanding job every time. Very professional; and answers all questions more
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Nate J. THE BEST Technician 6/5/2013

Nate J. has been to my place several times and does an outstanding job every time. Very professional; and answers all questions more
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Air Conditioner repairs 5/24/2013

Service specialist NATE J. is absolutely the best. And the saying goes when you have the best why try the rest. He is so effiecent -- courtesy respectful and accurate on solving the problem. I now only want Nate J. to fix my or maintain my air condition and furnace. I wish you to clone him*******^^^^!!! more
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Nate Jovanovic 5/17/2013

Nate was very informative and cheerful. Knew what he was doing and helpful thru the whole procedure. Very pleasant to do business with and I would recommend him to anyone. more
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Expert Solutions. Exceptional Service.

Owner Message

  • ARS®/Rescue Rooter® serves Chicagoland and surrounding areas providing exceptional heating, air conditioning and plumbing services - guaranteed. Their fast and friendly, licensed employees have passed background and drug tests and will treat you and your property with respect. And, they are available 24/7 for all your heating, air conditioning and plumbing needs.

Additional information
  • Hours: 24/7
  • Payments: Check, Visa, Master Card, American Express, Discover
  • Neighborhoods: Chicagoland, Schaumburg, Arlington Heights, Tinley Park, Highland Park, Naperville, and surrounding areas
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