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ARS / Rescue Rooter Illinois

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731 District Drive
Itasca, IL 60143

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(630) 438-6900
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ARS / Rescue Rooter Illinois - Itasca, IL
Reviews
( 159 )
( 9 )
( 1 )
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( 5 )

Best

terry spranger was super knowledgeable and very professional. he fixed two plumbing problems with dexterity and no mess. he was one of the best service people we have ever had!!

Worst

This was a follow-up furnace repair to replace the defective board/safety switch issue discovered yesterday by Jimmy D. during my seasonal clean & check. Today's tech arrived one...

Great Service from ARS Rescue Rooter 8/16/2017

Terry Spranger was dispatched to my home to resolve an extremely slow draining kitchen sink. He recommended adding a clean out to the sink, which while there was additional cost, it was TOTALLY worth getting! Terry updated the plumbing under the sink and then worked hard on dislodging the clog in the drain. He also provided additional tis on things we could do monthly to keep the drains running cleaner. Very happy with having Terry come out and am happy to be a repeat customer of ARS Rescue Rooter. more
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Professional, hardworking, personable 7/28/2017

Had a great experience with my complete HVAC replacement. The team that came out had obviously been working with each other for a while and knew exactly what they were doing. Constantly working, dedicated to getting the job don't not only quickly, but correctly. Very knowledgable as well. Happy with the results. more
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Great Installation 7/10/2017

Arnie & Gene were wonderful professionals who were efficient and cleaned up after themselves. I would highly recommend. more
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For Gary Z. 7/6/2017

I have been a customer of ARS for almost 10 years. I have had a lot of different serviceman come to my home. Gary is one of the best I have had in along while. He was very knowledgeable and pleasant. He knew I was upset with the company, I was going to stop service. He did ask me to not stop service because he cared about his customers. I felt his request was genuine, if I could have him come to do my service I would continue to be a customer. Thank-you for having such a nice man. more
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Installation of Heating/Air Conditioning units 6/30/2017

Both James D and William C were very professional and courteous. I appreciated the detailed explanation of the units and their process. They did a great job. more
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good job! 6/28/2017

David M, Don M did a great job. The job was done in 6 hours. They were on time. But most of all they were nice and did the job right. Keep up the good work! more
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Tony A and Nick W 6/20/2017

These two gentlemen were very good at their job. Very neat and professional while installing an air conditioner unit at my home. I recommend that if you are planning any service with ARS request this team. Thank you guys for a great job and for the pleasent conversation we had. Marion Gawlik Arlington heights rating of 5 stars more
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Air Conditioner Install 5/10/2017

Excellent job installing, clean. more
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Installed heating & Air condition units 5/1/2017

Eugene & Dave T installed the above on 4/27/2017 @ my resident.They were very professional & efficient.We are very happy with their work.They did a fantastic job. more
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Happy Customer 4/27/2017

Will C. and the team were professional and courteous. They took the time to double-check all systems when they were done and to review our new A/C and furnace system with us to make sure we knew how to use them properly. more
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Price in Crystal Lake 4/15/2017

Eugene's team did a great job of installing a new furnace and AC. They were polite, kept us informed throughout the process, and went the extra step to make sure that all the details were covered. The furnace now looks like a pro installed it instead of like a ..... We would highly recommend this team for installations. more
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Daniel S. from ARS Rescue Rooter 2/24/2017

Although they arrived a bit later than I was told, the service and explanations were outstanding from the lead employee "Daniel S.". I had a clogged drain and when they left it was running freely. There was no attempt to pressure me to do more than I called them out to do, which I'm not used to experiencing and appreciated. They did explain where I may experience problems in the future and what measures would be needed if those problems arise. I was very satisfied with the service and won't hesitate to call them out again: when and if needed. Want to give a shout out to Vincent too, a trainee who appears to have "all the right stuff"! more
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Excellent furnace and air conditioner installation 2/24/2017

Mike/Will and Jim did an excellent job installing our new furnace and air conditioner. Very professional and friendly. Will recommend ARS and the boys listed to anyone that needs excellent service. Glenn Houck, Bloomingdale, IL more
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Nate J. 2/18/2017

I have built up a terrific trust relationship with Nate since he was a technician. Now in sales he helped us pick out a new heating/air system for our home. He is a true pro. Explained every thing in simple terms and sold us a great value package. I have no worries for 10 years with this package. I stay with ARS because of people like Nate. Thanks Nate. more
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i just had a furnace & AC installed by ARS 2/7/2017

I could not have asked for a more courteous, knowledgeable and patient installer. Kevin introduced himself, explained what he was going to do and how it will be done. Kevin was very concerned about not soiling my carpet. Kevin knew all the answers to ALL my questions. which brings up Kevin's patients. Kevin was never short with me nor did he make me feel like my questions were unimportant and he stopped to listen & answer my questions. Kevin also left no trace he was here except the paper work (which he explained in detail) and a well function furnace & AC!! I would like to make you aware of what an asset Kevin is to your company. I could find nothing he did wrong!! more
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Furnace/AC install 1/25/2017

Very professional. Did a great job and were very cooperative. Cleaned up after completion. more
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Moses of plumbing 12/5/2016

He was great..spent thousands of dollars but well worth it... would do it again in a heartbeat more
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Air Conditioner Installation by David Thomas 9/8/2016

The whole process in Dealing with ARS was exceptional. Our AC went out on a Tuesday afternoon. that night, Jim from ARS came out and diagnosed the problem which was a bad compressor. The unit was well past it's life span, so we decided to replace it. The next morning, Armando, an ARS comfort advisor came to our house and explained our options and worked with us on pricing. He was able to schedule the install for the next day, with ARS installation specialist, Dave Thomas. Dave arrived right at the time he said he would, immediately got to work and did a fantastic job completing the install. He put down tarps in the house to make sure no dirt was brought in on the floors, was extremely thorough in the install process and took me through all of the things he completed at the end of the install. i was extremely impressed with his knowledge/ability and I would highly recommend Dave and the entire ARS team to my friends and neighbors. more
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Air conditioning 7/26/2016

Kevin & Bobby did an excellent job. Thank you for providing quick service. more
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ARS - Great product selection and install 6/16/2016

I used ARS through Home Depot for a new furnace and A/C unit. I'm confident in the product that was recommended, and was pleased with the professionalism and courtesy of the installation. Best of all, I received an estimate one afternoon, and the product installation was the next morning. Thank you ARS! more
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Expert Solutions. Exceptional Service.

Owner Message

  • ARS®/Rescue Rooter® serves Chicagoland and surrounding areas providing exceptional heating, air conditioning and plumbing services - guaranteed. Their fast and friendly, licensed employees have passed background and drug tests and will treat you and your property with respect. And, they are available 24/7 for all your heating, air conditioning and plumbing needs.

Additional information
  • Hours: 24/7
  • Payments: Check, Visa, Master Card, American Express, Discover
  • Neighborhoods: Chicagoland, Schaumburg, Arlington Heights, Tinley Park, Highland Park, Naperville, and surrounding areas
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