Roto-Rooter Plumbing & Drain Services

4.5
125 reviews
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id: 27832665
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Raleigh, NC 27617

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(919) 238-6179
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Reviews
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( 9 )

Best

Roto-Rooter saved the day and Jeff Vaughn ROCKS! When my water heater recently decided its time was up, I called Roto-Rooter and they handled the issue completely professional fr...

Worst

First Off.... click on the ID on the reviewer of any of their 5-Star Reviews.... hmmmm, seems that the One and Only Review written by that ID... is for Roto Rooter ! Imagine That...

They Saved My Life 8/2/2010

My hot water heater broke on a Saturday night. They came out...told me what I needed. I purchased all the supplies and they came back the next morning at 9:00am sharp! Got the job done and even let my son watch! Thank you! Pros: Timely....Polite....Helpful Cons: Non more
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24 hr plumbers 7/17/2010

John (# 3956) arrived as promised within the hour. He was informative and polite. He located the cause of the leak in a short time and fixed it promptly, allowing me to have a worryfree weekend. Thanks John! Pros: On time more
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24 hr plumbers 7/17/2010

John (# 3956) arrived as promised within the hour. He was informative and polite. He located the cause of the leak in a short time and fixed it promptly, allowing me to have a worryfree weekend. Thanks John! Pros: On time Cons: none more
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Roto-Roote Plumbers, 7-13-10 7/13/2010

John, the plumber, employee #3956, came from Roto-Rooters in Raleigh to work on my toilet. They said he would be here between 3-5 p.m. and he was actually here a little earlier, which was a pleasant surprise. Both talking to two people on the phone and with my association with John, everyone was extremely pleasant and knowledgeable. John was very thorogh in explaining what he was doing, made some future recommendations, was very polite and did his work in a timely manner and professional way. Pros: On time, quick service more
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Roto-Roote Plumbers, 7-13-10 7/13/2010

John, the plumber, employee #3956, came from Roto-Rooters in Raleigh to work on my toilet. They said he would be here between 3-5 p.m. and he was actually here a little earlier, which was a pleasant surprise. Both talking to two people on the phone and with my association with John, everyone was extremely pleasant and knowledgeable. John was very thorogh in explaining what he was doing, made some future recommendations, was very polite and did his work in a timely manner and professional way. Pros: On time, quick service Cons: None more
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Roto-Rooter Plumbers 7-5-10 7/12/2010

Roto-Rooter of Raleigh, was prompt in sending a very knowleageable, friendly and thorough plumber who fixed my water heater problem in less than an hour and a half. This is my second time using the company and I am very satisfied with the service. Pros: prompt, courteous service Cons: The fact that the water heater broke more
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Roto-Rooter Plumbers 7-5-10 7/12/2010

Roto-Rooter of Raleigh, was prompt in sending a very knowleageable, friendly and thorough plumber who fixed my water heater problem in less than an hour and a half. Pros: prompt, courteous service Cons: The fact that the water heater broke more
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Roto-Rooter Plumbers July 07, 2010 7/9/2010

I am very pleased with the technician, Jeff 794, who came to 3711 Tulane Drive promptly and looked at the current problem and made some very helpful suggestions that I will get Roto-Rooter to implement in the near future. He fixed the leak I called about. I liked the service much better than American Home Shield, so I give him A++++. Will call Roto-Rooter again. Thanks, Karen Robertson Pros: Jeff arrived on time, fixed the leak and was polite. more
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Roto-Rooter Plumbers July 07, 2010 7/9/2010

I am very pleased with the technician, Jeff 794, who came to 3711 Tulane Drive promptly and looked at the current problem and made some very helpful suggestions that I will get Roto-Rooter to implement in the near future. He fixed the leak I called about. I liked the service much better than American Home Shield, so I give him A++++. Will call Roto-Rooter again. Thanks, Karen Robertson Pros: Jeff arrived on time, fixed the leak and was polite. more
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prompt,competent, excellent 11/27/2009

Hazel - outstanding, prompt, polite, excellent! more
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prompt,competent, excellent 11/27/2009

Hazel - outstanding, prompt, polite, excellent! more
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What on Earth 11/23/2009

I want to know who came to everyone else's house on this review so I can have that same benefit. Reviews like this are part of how I choose who I use. First, I was told on the phone that the "diagnostic and consultation are free". Apparently not true. Second, they came at hours not scheduled and I was not prepared for them. Third, the man that came to my door was one of the most disrespectful, rude people I've met. He talked down to me and even threw out a few curse words for good measure. I'm shocked that a company like this would send someone like this to my door. I'm still looking for a plumber needless to say.... Pros: The customer service line is friendly Cons: Everything else. more
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What on Earth 11/23/2009

I want to know who came to everyone else's house on this review so I can have that same benefit. Reviews like this are part of how I choose who I use. Pros: The customer service line is friendly Cons: Everything else. more
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Hot/Cold Water Line Replacement 11/17/2009

We had our hot and cold water lines replaced. Supposed to take one day, but took a second day. Hazel was great, she took her time to do it right. Pros: Great customer service, Stuck to their estimate Cons: Took longer than expected more
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Hot/Cold Water Line Replacement 11/17/2009

We had our hot and cold water lines replaced. Supposed to take one day, but took a second day. Hazel was great, she took her time to do it right. Pros: Great customer service, Stuck to their estimate Cons: Took longer than expected more
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Roto Rooter Rocks! 10/25/2009

My plumber, John, was awesome. He had to come twice to take care of the mess that my plumbing system had become. He was extremely patient, kind, and very informative. Roto-Rooter's availability 24/7 is amazing and the fact that they don't charge outrageous fees on nights, weekends, and in emergencies is outstanding. This experience was remarkably positive and I will never use another plumber. Roto-Rooter Rocks! Pros: Fast, efficient, friendly, affordable Cons: No negatives! more
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Roto Rooter Rocks! 10/25/2009

My plumber, John, was awesome. He had to come twice to take care of the mess that my plumbing system had become. He was extremely patient, kind, and very informative. Roto-Rooter's availability 24/7 is amazing and the fact that they don't charge outrageous fees on nights, weekends, and in emergencies is outstanding. This experience was remarkably positive and I will never use another plumber. Roto-Rooter Rocks! Pros: Fast, efficient, friendly, affordable Cons: No negatives! more
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Roto-Rooter Service 9/17/2009

I called Roto-Rooter this morning at 6:30 about an underground water pipe leak. I thought I would have to wait all day for service, but Jeff was knocking on my door by 8:30am. Overall, I appreciated that he didn't just correct the problem and hand me a bill. Jeff took the time to show me the extracted damaged pipe, explain why the leak occurred, show me the newly connected replacement pipe, and tell me what to be mindful of in the future. He gave me his business card, in the event I have any future questions or concerns, which I won't hesitate to use. Pros: Educational Cons: A little costly more
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Roto-Rooter Service 9/17/2009

I called Roto-Rooter this morning at 6:30 about an underground water pipe leak. I thought I would have to wait all day for service, but Jeff was knocking on my door by 8:30am. Overall, I appreciated that he didn't just correct the problem and hand me a bill. Jeff took the time to show me the extracted damaged pipe, explain why the leak occurred, show me the newly connected replacement pipe, and tell me what to be mindful of in the future. He gave me his business card, in the event I have any future questions or concerns, which I won't hesitate to use. Pros: Educational Cons: A little costly more
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Roto-Rooter Service 8/13/2009

Plumber Erick T Young diagnosed the problem and offered the solution right away. Parts are already in his truck and in original packaging. Repairs to my toilet was performed well and I was offered to inspect the work afterwards. Payment was expeditious and professional. The work is also guaranteed for 6 months - so no worries. I booked the work online the day before and got serviced the morning after. Great overall experience. Pros: Quick response & excellent service. Cons: Little costly. more
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Owner Message

  • When Fort Lauderdale needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality.

Editorial

  • Offering popular plumbing maintenance and repairs, as well as drain-cleaning and unclogging.

  • 10/5/2008 Provided by Citysearch
Additional information
  • Hours: monday: 00:00-23:59, tuesday: 00:00-23:59, wednesday: 00:00-23:59, thursday: 00:00-23:59, friday: 00:00-23:59, saturday: 00:00-23:59, sunday: 00:00-23:59
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