John, the plumber, employee #3956, came from Roto-Rooters in Raleigh to work on my toilet. They said he would be here between 3-5 p.m. and he was actually here a little earlier, which was a pleasant surprise. Both talking to two people on the phone and with my association with John, everyone was extremely pleasant and knowledgeable. John was very thorogh in explaining what he was doing, made some future recommendations, was very polite and did his work in a timely manner and professional way.
Pros: On time, quick service
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