R & R Heating & Air Cond

Claim
marker

5202 North Florida Street
Spokane, WA 99217

marker
(509) 484-1405
Incorrect info? Correct your listing
Photos
R & R Heating & Air Cond - Spokane, WA
R & R Heating & Air Cond - Spokane, WA
R & R Heating & Air Cond - Spokane, WA
R & R Heating & Air Cond - Spokane, WA
Reviews
( 174 )
( 25 )
( 0 )
( 4 )
( 4 )

Best

Had my heater and AC serviced. He did a very thorough and extensive cleaning. He also gave me great information on our fireplace insert and and vents in our older home. Never fe...

Worst

Supposedly I was to receive a discount for scheduling my appointment online. I did not receive one. Perhaps because after scheduling online and hearing nothing I had to call the...

great service, thanks. 1/16/2012

This was my second phone call; the service man helped me trouble shoot over the phone on my first call several weeks before. Service was prompt and timely. Thanks. RESPONSE FROM R&R Heating & Air Conditioning: Thanks for the positive feedback Maggie, we really appreciate your business! more
Reply | Report abuse |

Great service!! 1/11/2012

Very pleased with the quick and professional service provided by R &R!! Will only use them for all heating and cooling needs!! Thanks for the help! RESPONSE FROM R&R Heating & Air Conditioning: Thanks Holly, we appreciate it very much! more
Reply | Report abuse |

ABOVE AVERAGE SERVICE--THANKS 1/8/2012

SERVICE WAS PROMPT AND SATISFACTORY. FURNACE WORKS SATISFACTORILY, BUT MAY NEED A BIT MORE THERMOSTAT ADJUSTMENT. AIR CONDITIONER HAS NOT BEEN TESTED YET. WE ARE VERY SATISFIED SO FAR. THANKS FOR THE PROMPT SERVICE. RESPONSE FROM R&R Heating & Air Conditioning: Thanks Ron, we appreciate your business and thank you for taking the time to share your comments. Let us know if you need anything! more
Reply | Report abuse |

Great Service 1/7/2012

Steve was very friendly, helpful and informative RESPONSE FROM R&R Heating & Air Conditioning: We appreciate your comments Debra! And thank you for your business. more
Reply | Report abuse |

Furnace Maintenance 12/22/2011

I wanted to pass along my appreciation to Jared C. for his professinal way he handled himself. He was courteous and went above and beyond with the service call. I recommend using the online appointment service, it saved 10. RR will do you right, and I will be sure to use them in the future. RESPONSE FROM R&R Heating & Air Conditioning: Thanks again Mark for the nice words! We appreciate your business and look forward to being there again when you need us. Happy Holidays! more
Reply | Report abuse |

Very reassuring! 12/13/2011

I have a heat and glow gas fireplace. I couldn't get it on and I was worried there would be gas smell. The person at R&R Heating & Air Conditioning said it would be fine and that he would shut it off when he came. He came right on time the next day, and was very pleasant. He reset the system and was very reassuring. Definitely try R&R Heating & Air Conditioning! They're very reliable, come in their uniforms, and wear booties when coming into the house. They also call before they arrive! RESPONSE FROM R&R Heating & Air Conditioning: Thank you Lani for the great review! We appreciate your business and look forward to being there for you when you need us. Have a great holiday season! more
Reply | Report abuse |

Great Experience 12/13/2011

From the friendly sales rep, to the competent technical rep and tidy installation experts the entire experience was super! Thanks for all. RESPONSE FROM R&R Heating & Air Conditioning: Thanks Thomas, we appreciate your business! Have a great holiday season and thanks for your comments. more
Reply | Report abuse |

Very pleased with new furnace and heat pump! 12/1/2011

Consistent good service! Recommendation for what type of heating and cooling system for our house was the right one. Installation went as planned and professionally done. Highly recommend R & R Heating and Cooling Co. RESPONSE FROM R&R Heating & Air Conditioning: Thank you Dawn! We appreciate you taking time to share your comments. Really happy to hear you had such a positive experience. Thanks for your business and enjoy the holiday season. more
Reply | Report abuse |

Excellent heating/cooling system 11/30/2011

After going through the phone book to find a company to install a water source heat pump, we found R&R. They were the only ones in the area that had the expertise to install the system in a 500 foot deep well. It was installed in my new lake cabin after a fire destroyed the old family cabin. The system is a forced air "Water Furnace" that takes water from my well, extracts the heat from the water, and blows warm air throughout our house. The system then pumps the water aback to the well to be used again as a heat source after it has absorbed the natural heat from the surrounding ground. We either heat or cool all year, and our electric bill from Inland Power & Light is exceptionally low. The effeciency of the system is outstanding. We do not produce heat as from gas, oil, wood or electricity. We extract it from the ground surrounding us all. I could not be happier with a company and a heating/cooling system. Ed Tyler RESPONSE FROM R&R Heating & Air Conditioning: Thanks for your feedback Ed! We're glad to hear you're happy with your Geothermal system. We appreciate your business and wish you the best this holiday season. more
Reply | Report abuse |

Consistent excellent service 11/22/2011

Professional service RESPONSE FROM R&R Heating & Air Conditioning: Thanks for taking the time to share your feedback Chantel! We appreciate your business. Have a great holiday weekend. more
Reply | Report abuse |

Good and quick service 11/20/2011

My wife and I decided to have our furnace checked since the last time it had been checked was in 1997(according to the maintanace sticker, we've only owned the house for two years). The technician that came out said there was a crack in the heat exchanger and a new furnace was about the same price as the repair.He showed my wife the crack but she couldn't see much and I wasn't going to replace the furnace without seeing the issue so the technician came back to our house and took a picture so when I got home I could see it. We weren't particularly happy about spending the money but R&R's price was competitive, the installation of the high efficeincy furnace looked clean, and it easily passed inpsection. I see no reason why based off our first experience with the company we wouldn't do business with them again. RESPONSE FROM R&R Heating & Air Conditioning: Thanks Eric for sharing your experience, we appreciate the nice words. We look forward to being there for you when you need us next. more
Reply | Report abuse |

We were very satisfied with the service we received. 11/19/2011

Steven was very professional and answered all our questions. We will definitely recommend your business to anyone who asks. RESPONSE FROM R&R Heating & Air Conditioning: Thanks Evelyn, we appreciate that very much! more
Reply | Report abuse |

We have used them for years and it has been great. 11/18/2011

I've used R&R Heating & Air Conditioning for a couple of years. The most recent experience I've had with them was after they serviced our furnace and our air conditioning system a year ago. We had a problem not too long after the furnace was serviced. It failed to start one morning, so we called them at about 6 o'clock and the service guy was out here before 8:00. Hi fixed things promptly, and it was great. RESPONSE FROM R&R Heating & Air Conditioning: Thanks for the nice feedback Alan, we really appreciate you taking the time to share your comments and thank you for your business. more
Reply | Report abuse |

Warmth 11/16/2011

Thank you for warming our home, Mike, within 4 hours of my call for service. RESPONSE FROM R&R Heating & Air Conditioning: You're welcome Linda, glad we were able to take care of you right away. We appreciate you taking the time to leave your comments and thank you for your business. more
Reply | Report abuse |

Excellent service frrom start to finish! 11/10/2011

We are totally satisfied with R and R Heating and Air conditioning.From the initial call and greeting and the prompt response by an estimator to the time of arrival at our home to conduct the estimate, everything was professionally handled. Care was always given to our home and carpeting. Install messes were cleaned. The job was completed in less time than was estimated. The crew hardly took any breaks except a short period at lunch! Follow-up with us has been superb.Every aspect has been handled professionally and competently to include equipment explanation and function. Would heartily recommend you to others. RESPONSE FROM R&R Heating & Air Conditioning: Thank you Trudy! We really appreciate your business and also taking the time to share your nice feedback. We look forward to being for you next time you need us! more
Reply | Report abuse |

Good Job 11/4/2011

Technician Russell Wood wasted no time and got the job done. Thanks! RESPONSE FROM R&R Heating & Air Conditioning: Thanks Bill! We appreciate your business and you taking the time to share your comments. Have a great weekend! more
Reply | Report abuse |

Wonderful Service! Quick, efficient & great customer care! 11/3/2011

Everyone from R & R that I had a chance to work with was great. Service was fast & efficient. All my questions were answered. Everyone went out of their way to make sure I was taken care of! It is nice to know that old fashioned 'customer service' still is alive and well!! RESPONSE FROM R&R Heating & Air Conditioning: Thanks Jeanne for the really nice testimonial! We sincerely appreciate your business and look forward to being there for you again when you need us. more
Reply | Report abuse |

Very easy to work with! 10/31/2011

We've been using R&R Heating & Air Conditioning for a few years. Most recently, it was when I called them looking for a filter pad for the humidifier. They had one in stock and told me to come out and pick it up whenever I could. They've always done a good job , have been professional and tried to save us money where they could. I'd recommend them to anybody! Dr. Aaronson RESPONSE FROM R&R Heating & Air Conditioning: Thank you for the great recommendation! We appreciate your business and look forward to being there for you when you need us. more
Reply | Report abuse |

AWFUL 24 HR SERVICE! 10/30/2011

We called about a week ago to fix the heat and a guy came and said the problem was fixed. The HEAT IS NOT FIXED and it is 50 degrees in my house! I have called the 24-hour line 3 TIMES in the past 2 HOURS!!!!! They keep reassuring me that they have "paged the guy" and that he will call me in "15 minutes or so." I don't care if he can't get to the house right away, I just want a call. The only reason why I haven't searched for another company is because I WANT THEM TO FIX THE PROBLEM THEY DIDN'T FIX THE FIRST TIME!!! AWFUL CUSTOMER SERVICE! RESPONSE FROM R&R Heating & Air Conditioning: Hi Adrienne - we are so sorry we weren't able to take care of you that evening. As we mentioned to you on the phone, for whatever reason our tech was not able to reach you and ultimately as a company we let you down. It was an isolated, rare incident but still it should not ever happen. Normally our 24-hour emergency service is seamless and the lines of communication are solid between our 24-hr dispatch, on-call technicians, and customers. However in your case something went wrong, and we take complete responsibility for it.
We genuinely feel bad about your experience and hope there is some way we can make it up to you and regain your trust. We've taken action internally here to improve our procedures so that this situation will not be repeated in the future. Please accept our heartfelt apologies and let us know if there's anything more we can do for you to make it up to you. more
Reply | Report abuse |

Steve is very friendly and does an excellant job. Makes sure we know what he finds. 10/27/2011

The summary says it all. RESPONSE FROM R&R Heating & Air Conditioning: Thanks for the nice feedback Arthur! We appreciate your business. more
Reply | Report abuse |
< Previous 1 2 3 4 5 6 7 8 9 10 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Call today to learn more about the Trane heating, air conditioning and air filtration products provided by this independent Trane Comfort Specialist™ dealer

Owner Message

  • Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and reliability. Today their legacy is found in everything Trane makes, from our premium materials to industry leading technology to extensive product testing under the harshest conditions. No detail is overlooked in our quest for a system that lasts longer and does more. That's why Trane is a trusted name in keeping families comfortable. When you choose Trane, you're making a choice for a heating and cooling system manufactured by one of the nation's leading specialists in the most reliable home comfort.
    Independent Trane dealers value reliability as much as we do. Your independent Trane dealer knows their reputation is made at every sale, and with every installation. Therefore they are as personally invested in your comfort as you are, and take great pride in creating your perfect indoor environment. Trane dealers are some of the most highly-trained in the business, with advanced technical skills to optimize every installation and solve any issue. They have an extensive understanding of the movement and conditioning of air, and the expertise to create a perfectly balanced, ultra-efficient system for every home. So when you buy a Trane, you're getting a commitment from us to you. A commitment to service year after year, a commitment based on more than 100 years of heating and cooling expertise. It's hard to stop a Trane.. Sales; Service; Air conditioning; furnaces; heat pumps; air handlers; heating and cooling; split systems; central air; indoor coils; heating units; cooling units; humidifiers; thermostats; energy recovery ventilators; geothermal; comfort systems; install; service; cleaning; repair; air quality; air cleaning; air purifying; energy consumption; energy conservation; energy saver; energy efficiency; comfort and efficiency; gas; electric; temperature control; climate control; advanced controls; zoning; oil; heat; dual fuel; hybrid; air; filter; CleanEffects™; pollen; filtered air; allergens; air filtration; humidity; perfect fit; whole house air filtration system; variable speed furnace; high efficiency; packaged units; all-in-one; communicating systems; all aluminum; moisture control; digital thermostat; programmable; financing; credit terms; limited warranty; extended warranty; energy tax credit; comfort specialist; NATE certified; dealer; local; sales and service; contractors; air conditioning equipment; heating equipment; furnace equipment; furnace sales; furnace cleaning; air conditioning dealers; air conditioning suppliers; air conditioner service; air conditioner repair; heaters; installation; high efficiency systems; HVAC; connected home solutions; reliable and durable energy efficient systems

Additional information
  • Hours: Mon. - Sun. 24 Hours
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Hillyard
badge