R & R Heating & Air Cond

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5202 North Florida Street
Spokane, WA 99217

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(509) 484-1405
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R & R Heating & Air Cond - Spokane, WA
R & R Heating & Air Cond - Spokane, WA
R & R Heating & Air Cond - Spokane, WA
R & R Heating & Air Cond - Spokane, WA
Reviews
( 174 )
( 25 )
( 0 )
( 4 )
( 4 )

Best

Had my heater and AC serviced. He did a very thorough and extensive cleaning. He also gave me great information on our fireplace insert and and vents in our older home. Never fe...

Worst

Supposedly I was to receive a discount for scheduling my appointment online. I did not receive one. Perhaps because after scheduling online and hearing nothing I had to call the...

Very prompt and professional ! 3/29/2013

We have used R&R for 10 years and feel we are in the best of hands. The maintenance program works well for us as. Rich was just here and was knowledgeable in answering all our questions and servicing our AC and heating units. more
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The office staff and technitions are top notch, I will use them for any other issues we may have in the future. 3/19/2013

We needed service on our furnace at our lake house 45 miles out of town, middle of winter and up to four foot of snow on the ground. They diagnosed the issue, got the parts and made repairs in a very short amount of time. The cost of service was very reasonable. more
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Great Business to work with!! Great employees! 3/19/2013

R & R is a great business to work with. Professional,Friendly,Experienced and reasonably priced. RESPONSE FROM R&R Heating & Air Conditioning: Thanks Teresa! We really appreciate that! more
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Haven't recieved my reimbursement check 3/19/2013

Even though it took a few tries I thought they did a great job. Only bad part is they haven't reimbursed me for the $218.00 they owe for charging me to install a part that they thought initially was broken. Once they realized it wasn't the problem they put old part back in and said they would send me a check in a couple of weeks. That was back in the beginning of January 2013, it is now March 19th and I still haven't heard from them even though I sent them an e-mail with the invoice # including where they had put it in writing that they would reimburse me. more
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Great company 3/11/2013

R&R Heating and Air Conditioning takes care of all your problems. No arguments, they keep coming back until you are satisfied. I have been using them for 3 years, and we have used them for installation, maintenance and repairs. In the past, we have had a variety of servicemen who are great but now I have a special individual I like to request. RESPONSE FROM R&R Heating & Air Conditioning: Thanks Roy! We appreciate your business and for taking the time to share your feedback. more
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No Heat 3/4/2013

I was very impress when the technician show up (early)...he had a sense of urgency and was very polite. He fully understood getting the heat on was a priority. He was able to find out what the problem was.... and got the heater up and running in about 10 minutes. I'm now a new customer and highly recommend R & R Heating. Martin W RESPONSE FROM R&R Heating & Air Conditioning: Thank you Martin for your business, and for taking the time to leave a nice review about us! We look forward to being there next time you need us. more
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Best service-people around 2/25/2013

R&R Heating and Air Conditioning always gives us the best service-people around. They help us and show us how to save money. The last two times we have had Josh and he is very good at what he does. We have been using the company for a bi-annual checkup and we also bought our furnace and air conditioner from them. The work they do is great! more
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Excellent and Informative Customer Service 2/19/2013

Called R & R Heating & A/C on President's Day 2013 to ask a few questions about my gas furnace that kept turning on and off every 3-4 minutes. A service technician came to my home within 3 hrs and no extra charge was added for a same-day/holiday in-home service. I was personally very pleased with the technician for explaining the type of furnace, how to use proper filters, how to make sure a heat vent wasn't blowing down on the thermostat and changed out a part that was on the verge of ruining the entire furnace due to build-up. Everything from the customer service staff who answered my call and questions, to the service technician and the owner who followed up, deserves an excellent rating and recommendation. Lori Jeske, Spokane, WA. more
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GREAT JOB 2/9/2013

Randy, Todd, and the crew all did a great job, explaining the options, planning for the install, and then the actual install. They were all professional and kept our house so clean. RESPONSE FROM R&R Heating & Air Conditioning: Thanks so much Kip! We really appreciate your business. more
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Excellent service. 1/27/2013

We had an emergency with our heater on a Sunday in January with the snow falling, in Spokane, WA. R & R was the only heating company to return our call. Steve did a great job getting the heat running again in our house, and didn't seem put out by having to work on a Sunday afternoon. Thank you so much. We will call R&R again. more
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Great Experience 1/10/2013

Steve from R&R Heating & A/C was awesome! He had gotten off work and gone home, and he came out from his home to fix our furnace. My husband says he's the best because he really took care of us, so that we could have heat. He knows what he's doing. We had never had our furnace fixed before. We would have him back if we needed to and wouldn't consider using anyone else. RESPONSE FROM R&R Heating & Air Conditioning: Thank you so much for the testimonial! more
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Great job! 12/20/2012

These folks have now installed a heat pump, new furnace and water heater for us over the last 3 years. Terry, the estimator was great, and the installation crews were friendly, professional, and well schooled. They all did a wonderful job for us and we are totally satisfied with the outcome. I would recommend R+R to anyone of my friends or acquaintances. RESPONSE FROM R&R Heating & Air Conditioning: Thanks Mark, we really appreciate your business! more
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Great Service! 12/10/2012

Steve was the nice young man that serviced our furnace today. Thanks to his outstanding customer service we decided to do a maintenance agreement and also have our vents cleaned. With employees like Steve R&R will always be our first choice. more
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Richard has been extremely helpful and courteous. 11/20/2012

Richard has always come out and done service for me. I have a contract with them and I'm very happy with his service. He's done a wonderful job every time he's here. He's been pleasant and cooperative. I have had no problems with R&R. more
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Helped me from his Dinner Table! 11/8/2012

I got home, 1st snow of the year, and my furnace was no-go. I tried a few things I knew and got nowhere so I tried calling around. Nobody wanted to cover the basics over the phone only $1xx minimum for and we'll get back to you in an hour. Then I called R&R and they got me in touch with Josh. I could hear that he was at home, with his family, but he took the time to help me. I had to call him back a couple of times(had to find my tools) and he talked me through some poking around in my furnace. In the end, we fixed and all it cost me was a couple of batteries! I have had repair calls before but none of them ever treated me better than Josh! RESPONSE FROM R&R Heating & Air Conditioning: Thanks Ryan!! We appreciate the kind words, we're happy to help you out any way we can, whenever we can. Let us know if you need anything else. Thanks for your business! more
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Great!! 11/8/2012

Richard was AMAZING!!! Pilot light would not stay lite and he came in and cleaned the furnace out and did not try to charge me for anything extra!!! Furnace is running and they did not charge me an arm and a leg. Very Happy with the service. Thank you RESPONSE FROM R&R Heating & Air Conditioning: Thanks Wendy! We really appreciate your business. more
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Happy and Warm 10/15/2012

The tech named Josh showed up, on the earlier side of the time quoted, got right to work, did the job right, and the price was even better than I'm used to. R and R Heating will be the place I go to from now on!! Thank you! RESPONSE FROM R&R Heating & Air Conditioning: Thanks Mike, we really appreciate your business! more
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Always polite, always clean 10/12/2012

I have had a service contract with R&R Heating & Air Conditioning, since I moved into my house fifteen years ago. They come out twice a year to service my air conditioner and my furnace. I am very satisfied with them. RESPONSE FROM R&R Heating & Air Conditioning: Thanks Kay! We appreciate you taking the time to leave those nice comments. more
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Great Service. Friendly and efficient. 10/1/2012

I have been using R&R for a couple of years now and have been pleased with their knowledge of the products and resolution of problems. RESPONSE FROM R&R Heating & Air Conditioning: Thanks Jack! We appreciate your business and the nice review. more
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Steve the technician was prompt, knowlegeable, courteous. 10/1/2012

We have been usung R&Rs products and services for 18 years and have always found them to be exactly as advertised. RESPONSE FROM R&R Heating & Air Conditioning: Thanks Ron, we appreciate the nice review! more
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Owner Message

  • Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and reliability. Today their legacy is found in everything Trane makes, from our premium materials to industry leading technology to extensive product testing under the harshest conditions. No detail is overlooked in our quest for a system that lasts longer and does more. That's why Trane is a trusted name in keeping families comfortable. When you choose Trane, you're making a choice for a heating and cooling system manufactured by one of the nation's leading specialists in the most reliable home comfort.
    Independent Trane dealers value reliability as much as we do. Your independent Trane dealer knows their reputation is made at every sale, and with every installation. Therefore they are as personally invested in your comfort as you are, and take great pride in creating your perfect indoor environment. Trane dealers are some of the most highly-trained in the business, with advanced technical skills to optimize every installation and solve any issue. They have an extensive understanding of the movement and conditioning of air, and the expertise to create a perfectly balanced, ultra-efficient system for every home. So when you buy a Trane, you're getting a commitment from us to you. A commitment to service year after year, a commitment based on more than 100 years of heating and cooling expertise. It's hard to stop a Trane.. Sales; Service; Air conditioning; furnaces; heat pumps; air handlers; heating and cooling; split systems; central air; indoor coils; heating units; cooling units; humidifiers; thermostats; energy recovery ventilators; geothermal; comfort systems; install; service; cleaning; repair; air quality; air cleaning; air purifying; energy consumption; energy conservation; energy saver; energy efficiency; comfort and efficiency; gas; electric; temperature control; climate control; advanced controls; zoning; oil; heat; dual fuel; hybrid; air; filter; CleanEffects™; pollen; filtered air; allergens; air filtration; humidity; perfect fit; whole house air filtration system; variable speed furnace; high efficiency; packaged units; all-in-one; communicating systems; all aluminum; moisture control; digital thermostat; programmable; financing; credit terms; limited warranty; extended warranty; energy tax credit; comfort specialist; NATE certified; dealer; local; sales and service; contractors; air conditioning equipment; heating equipment; furnace equipment; furnace sales; furnace cleaning; air conditioning dealers; air conditioning suppliers; air conditioner service; air conditioner repair; heaters; installation; high efficiency systems; HVAC; connected home solutions; reliable and durable energy efficient systems

Additional information
  • Hours: Mon. - Sun. 24 Hours
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  • Neighborhoods: Hillyard
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