Pearl's Place

So My wedding has come and gone and I still can't help but love the experience that I got from all the ladies at Pearl's. My dress looked amazing. I got a TON of compliments and it was fitted to perfection. My sister also got her dress from Pearl's and had it shipped to her and thought it was such an easy process. I'm planning to take my Maid of Honor to Pearl's once her day comes! I'm a little jealous that they take appointments now but its definitely worth it. Don't listen to the harsh remarks give it a shot! more

I tried on the wedding dress I knew I wanted in NC, and ordered it from Pearl's Place. I saved $100 in sales tax, got free shipping, and the dress came in FAST, only 13 weeks. The reason my dress wasnt sold for any cheaper than here in NC was because that particular designer sets a ""floor price"" on its dresses. Pearl's Place sold it at the floor price. My bridesmaids dresses, though, were sold at Pearl's Place for FORTY dollars cheaper than the local shops here, plus they were shipped for only a few dollars and NO sales tax. All the sizes were correct, everything was fine. My only wish for them would be, I wish they were more technologically updated. I wish they emailed you a receipt (they mail it to you physically), as well as a tracking link (you get an automated phone call from UPS). Otherwise, working with them was great from a distance. more

I went here with a friend to buy her dress and we had a less than great experience. It's hectic, the employees are rude, and if you go on a Saturday, you can't make appointments. When I went with my friend, we waited and saw them cross names off under hers on the list. After some complaining, they finally called her name. Against my better judgement, I went back when it was time to purchase my dress. I thought maybe this was just a fluke. Sure enough, we got there early to wait outside in line and signed our name up to get a dressing room and consultant. We waited for an hour and a half while I saw other names below mine crossed off. When we asked, every employee looked taken aback and said they didn't know why we were being skipped. It was a mad house in that place, and every employee seemed stressed and too busy to be bothered to help. They also cut the designers name out of their dresses and refuse to tell you who th designer is. I wanted to know so I could see a picture of a dress I liked in a different color, but they refused. Makes you wonder why they don't want you to know. If they have th best prices, they shouldn't mind you looking at other places. Overall, a stressful experience that I would recommend to no one. more

I recently ordered 12 Bill Levkoff dresses from you and I just wanted to comment on what great service you provide! Jordan was very patient and helpful and I can't wait until my dresses arrive! Thank you for providing an affordable way to buy dresses along with outstanding service! more

I ordered my dress from Pearl's Place after finding it in a store in Austin. Pearl's Place was almost $1000 cheaper (WOW!), making the dress in my budget. It arrived two MONTHS early and was perfect. I absolutely love my dress and received so, so many compliments on it.HIGHLY recommended. more

I heard about Pearl's Place on Projectwedding...there were several positive reviews from other brides. The dress I wanted was about 40% cheaper here then at the bridal salon. I was a little since I ordered it over the phone and because it seemed too good to be true. The woman who answered the phone was so sweet and helpful. I received my dress yesterday, I ordered it about 2.5 months ago, and it is beautiful...not a replica either. I would highly recommend them to any bride. We also ordered our bridesmaid dresses here but havent received those yet. more

I think Pearl's Place is great. They treat me like a queen. I go there quite often and everyone is always so excited to see me. I admit they have some things I would change, but who doesn't. They are very kind to me and give me everything I ask for within reason of course. Ruth and Lashawn are awesome. Not only that, but I was a bridesmaid in a wedding some years ago and they made a few mistakes and compensated us very well for their mistake. They did not shift the blame on us like other bridal shops have done. They accepted fault when it was theirs and you can't help but to respect that!!! more

I was a high school graduate in 2008, and I was searching for the perfect prom dress. more

I just received my bridesmaids dresses and they are perfect. Thank you for being so efficient with my order. I will gladly encourage others to use your service. more

I received my wedding dress a couple weeks ago now, and I've been meaning to write you and to thank you for the wonderful service! You were very helpful when ordering the dress, and I appreciated the heads up when you were shipping it to me in Indiana.I was able to give my fianc the warning that it was coming so he could keep an eye out for it at the bakery, and he promised not to peak! :) It's beautiful, thank you! I will recommend your services to anyone looking for bridesmaid dresses or wedding gowns, as I have purchased both from you. more

Nothing but praise. more

I ordered dresses for my bridesmaids through Pearl's Place, and had a great experience. They were able to offer me a great discount on them, and the dresses came in much earlier than they were supposed to, all in perfect shape. The customer service was great too - they answered all my questions over the phone and were easy to get a hold of. Highly recommended more

I came to Pearl's Place because the designer I was looking at had dresses here. I really enjoyed my experience here. I was looking for dress up to $2500 and they had TONS to choose from. I found a dress I liked but I decided to wait because I felt that was the only way I would know if it was the right one for me. I looked at a few other bridal stores around the area and Pearl's Place definitely had the best selection and the widest range of selection. They carried very expensive dresses and many of the typical designers you think of, Jim Hjelm, Vera Wang, etc. They also carried very affordable ones. I ended up getting a dress for around $1000 and I thought it was the most beautiful dress I tried on. I don't think you need to spend all that money to find a gorgeous dress!!! I worked with Pat who was very attentive and very helpful. I would recommend her to anyone!! more

Pearl's Place is the savior of every bride. Their prices are incredible, and they have great [phone] service, too! My wedding dress was delivered in perfect condition, and I can't believe how much money I saved going through them for my pricey gown. THANK YOU, Pearl's Place! Highly recommended to any bride! more

I think Pearl's Place is great. They treat me like a queen. I go there quite often and everyone is always so excited to see me. I admit they have some things I would change, but who doesn't. They are very kind to me and give me everything I ask for within reason of course. Ruth and Lashawn are awesome. Not only that, but I was a bridesmaid in a wedding some years ago and they made a few mistakes and compensated us very well for their mistake. They did not shift the blame on us like other bridal shops have done. They accepted fault when it was theirs and you can't help but to respect that!!! more

I went to this place to get a dress for my cousin's wedding (usher in the wedding). I was told to come in to have alterations done by the first WEEKEND in October. I work an 8-5 Monday -Friday so the only day available is a Saturday. Well, the first weekend in October the owner called and told me to come in on Wednesday or Friday for alterations. I explained that I couldn't and Saturday would be best and she told me Friday was the last day and if I couldn't make it for my alterations then I needed to ""come get your dress, then."" How rude. I called back and was offered a Saturday and told this would be a wait, though. I said okay. I called to find out who initially called me and it was the owner who was rude. I went that Saturday for alterations and decided that I no longer wanted to purchase my wedding dress from them since they were so impatient and rude. I asked them to take my $100 balance and apply this to the dress I was getting altered for my cousin's wedding and use the remaining $47 dollars to apply to my cousin's dress. I expressed my concerns about a future experience with them. They told me that they wanted me to purchase my wedding dress from them and they would eat the rest of the cost on the dress for my cousin's wedding. I preferred not to do this in the midst of all the complaining brides in the store. They told me I couldn't apply the $47 dollars and basically I would lose this money. How does that work?! How can you be rude to someone and then tell them on top of that well I'm sorry you don't like our service, but you are ALSO GOING TO LOSE YOUR MONEY. Gosh, it is not like they were losing any money. They were still getting the $100. They were just going to lose the sale of my bridal gown. I willl never purchase anything from them. Beware brides and bridesmaids!!! It's a shame. This should be a beautiful experience for a bride. Very disappointed. more

Pearl's Place is absolutely horrible! The customer service is appalling. From the very beginning my experience at Pearl?s Place was not a happy one. They don?t take appointments so you have to show up and wait around for someone to help you. The dressing rooms are tiny, they have very few big mirrors and the staff is always in a hurry. The owner is nasty and the whole place smells. PLEASE DONT SHOP HERE!!! I regret getting my dress from Pearl?s Place, I wish I would have know what I know now. Planning my wedding was a great experience and a lot of fun, except for the dress. Pearl?s Place told me one thing when I purchased the dress and something else entirely different when I picked it up. PLEASE PLEASE AVOID THIS STORE!!!!! more

they had very nice dresses. but the service was very rude. dresses were good priced but we had problems after we ordered our dresses. which the problems could have been avoided if they would have just listened in the first place, and not have been so pushy and flat out rude. i will not recommend this place to anyone. bad customer service. more

The dresses came in for the girls! THEY ARE FANTASTIC! And no one could TOUCH the price! They shipped them out to the girls within the time frame promised...and the color lot matches...love it! more

DON'T GO HERE!!! For the love of all that is good in this world! The people who work here know nothing about GOOD customer service. The first question they asked us was our budget because she (Pat, our consultant) didn't want to show us dresses we couldn't afford..even though our budget was between $2,000 & $5,000. They would not let us take pictures and were very annoying about enforcing that. After some other people suggested that we could get the designer off the dress and buy somewhere else, the consultant began to be more rude than before. She asked the bride if she was even planning on buying a dress today, as if we were wasting her time! All the while another consultant (with short hidious orange hair) was spying on our conversations and giving us dirty looks. We also noticed that there were no size or designer name tags in the dresses! We honestly think they were making up prices of the dresses. They were only interested in the sale and didn't give a crap about our intrests an more