Pearl's Place

Seriously the worst customer service I have ever experienced. They ordered the wrong dress, were extemely rude about it and continously blamed it on us. They refused to exchange the dress, even after we offered to pay a $50 rush fee. There is a reason these people have so many terrible reviews. Please do yourself a favor and look elsewhere for your special day. We're wishing we would've listened to the bad reviews. more

Getting hitched and need a traditional dress? Pearl's Place should be your first bridal shop stop. The prices are great, the staff is friendly and attentive and they offer a huge selection of bridal gowns and bridesmaid's dresses. more

I had an excellent experience with Pearl's Place. I ordered both my wedding gown and my seven BM dresses through Pearl's Place. My dress (Maggie Sottero "Cleo") took 3 months to arrive. My Watters & Watters BM dresses (#1253) took 1.5 months to arrive. All arrived in perfect condition with no problems. Pricing was significantly better than bridal shops. I saved 42% on my dress, and my BMs saved 38% on their dresses. more

I found the perfect dress by Allure Bridal at a bridal salon near my house. I called a few places to see if I could find a lower price, and Pearl's came highly recommended. I tried to bargain with the shop by my house, but they couldn't come close to Pearl's price, even if they sold me the sample. I ended up ordering from Pearls, and received my dress 4 months later - right on time! The dress quality was beautiful. I received many compliments on it, and I loved that it wasn't a popular dress. It was heavy, but you can't avoid that when it's beaded. I loved that it had a corset built in so I didn't need to wear a long line bra. I didn't need alterations, just a one button bustle that was done by a local seamstress. I saved around 40% by ordering from Pearls! Same situation as my dress - we found this at a local bridal shop. SInce I was so pleased with the prices at Pearl's Place, i called and got a quote for the girl's dresses. Again, they were the lowest I could find, so I ordered from there. They came in a month early, too! The dresses were nicely made. The tissue taffeta material was beautiful! more

I found my dress at a local store but according to the bridal bargain book, could find it for cheaper since it was out of my budget. I asked for a quote and they sent me one from a store in New Orleans. I asked the place I tried it on at if they would match it and after a near sabotage and definite no, long story short, I went ahead and put my faith in a phone order for the place in New Orleans. I received it a month before expected, in perfect new condition and couldn't have been happier! It was over $200 less and still the same gown, same designer. more

I just ordered my dress over the phone from Pearl's. The woman who answered was so sweet and helpful. Plus, the dress I ordered was $300 less then what the store was charging...Ill update my review when I receive the dress! Update: I just received my dress yesterday and it is in perfect condition and absolutely beautiful! I would recommend them to anyone. more

I ordered my girl's dresses from here and what a great deal! I did our order over the phone and had no problems at all. more

The dresses came in 6 weeks, in the right sizes and colors, and they were so inexpensive. My BM’s saved about 33% on their dresses, which made them under $100 each. I definitely recommend using Pearl’s Place for your dresses. more

I ordered my wedding dress at the beginning of July. It is August 13 and they called me yesterday saying my dress is ready. I am so excited. I also ordered the bridesmaid dresses as well as the mini bride dress from them. So far, so good. Kim is really helpful. Their card system for names could be better but it is what it is. I also got my dress for less than $1000 with a discount and free alterations !!! more

After doing plenty of research on Pearl's Place I decided to go for it and get some of the bridal party's dresses from here. I am glad I did because I saved myself a lot of money since I wanted to buy them their dresses. We already received the dresses and they are beautiful and in oerfect consition and what's best they are 40% off! I definitely recommend them! If I could give them more then 5 starts I would! more

I had a great experience with Pearl's Place. They came highly recommended to me, and after doing some shopping around, I found they had the best prices for my Melissa Sweet bridesmaids dresses. If you are interested in a Melissa Sweet bm dress, note that you will have to call for pricing. They won't provide the information via email like they will for some other designers. The dresses were about 50 dollars cheaper than any other salon I checked with, and they arrived pretty quickly. I ordered them at the end of April and they arrived late in July. I felt like communication with them was a little hard sometimes, but I understand they are really busy and there are only so many employees there at one time to take phone calls. I think the great deal I got and smooth ordering/shipping process made up for it though. more

Myself and several friends have used Pearl's Place for several special occasions. The cost is nicely balanced with quality, options, and service. more

They are a very busy store but I was satisfied with everything. They were very good to me and helped me out as much as they could. I would go back if I needed a dress for anything. more

I ordered my dress and my MOH’s dress from Pearl’s. I had my dress in a month and a half and I had my MOH’s dress in 3 months. Both dresses arrived far earlier then expected and were in perfect condition. I highly recommend them to anyone looking to save some money. more

I see a lot of less than perfect reviews for this place (most of them from 2011), so it makes me wonder. I had a great experience at Pearl's Place. I was in search of a last-minute Mardi Gras Ball gown, stretching far and wide across Metairie to find one. My friend suggested we go to Pearl's Place because it was where one of her friends got her wedding dress. I figured, "What have I got to lose?" When my friend and I walked in, we started browsing a little until about 20 seconds later, a woman came up to help us (I would also like to note that the place was pretty busy too). Her name was Kim. We told her what I was in search of, and she guided us directly to where we needed to look. I told her that I wasn't looking for anything flashy or gaudy (I like to keep it simple), and she pulled out the most perfect dress. It was my favorite color, and I'm not gonna lie, it looked awesome on me. It was a little out of my price range, but she said she could probably take 10-20% off if I really loved it. The only problem was that it was way too long and would need to be altered. Since I was in a hurry (I needed the dress three days later), I had to pass on it (which broke my heart) because the seamstresses were too backed up with alterations (which are free, by the way). So after that I sulked around looking at the other dresses for a while. They have a lot of really pretty ones. The sizes are pretty small, so you may need someone to help you find one that would fit you appropriately. Long story short, I found the most perfect dress at Pearl's Place, but since I was short on time, I had to look elsewhere (and I can't really fault the seamstresses either; three days is asking a lot). more

I was a little concerned about ordering the dresses online. I did a lot of research and pricing before I ordered. Pearl’s Place beat all other places I contacted, even the one that says it will beat by 5%. They wouldn’t beat Pearl’s prices. The bridesmaid dresses were 175-190 in the stores they paid 90. My dress was 800 in most stores and I paid 500. Quite the money saver! I ordered the dresses Jan. 2nd and had the girls dresses by the end of Feb. They were in perfect condition, and exactly what I ordered. My dress came in, in May a month earlier then I was told. Again, it was perfect. I definitely recommend Pearl’s Place to all of you looking to save money! more

I chose Pearl's Place as my Bridal Shop. They may get VERY BUSY at times but these ladies (and gentlemen) are EXTREMELY experienced in what they do. They let you try on many dresses and even try their best to make you feel comfortable ion what your buying. more

So My wedding has come and gone and I still can't help but love the experience that I got from all the ladies at Pearl's. My dress looked amazing. I got a TON of compliments and it was fitted to perfection. My sister also got her dress from Pearl's and had it shipped to her and thought it was such an easy process. I'm planning to take my Maid of Honor to Pearl's once her day comes! I'm a little jealous that they take appointments now but its definitely worth it. Don't listen to the harsh remarks give it a shot! more

I tried on the wedding dress I knew I wanted in NC, and ordered it from Pearl's Place. I saved $100 in sales tax, got free shipping, and the dress came in FAST, only 13 weeks. The reason my dress wasnt sold for any cheaper than here in NC was because that particular designer sets a "floor price" on its dresses. Pearl's Place sold it at the floor price. My bridesmaids dresses, though, were sold at Pearl's Place for FORTY dollars cheaper than the local shops here, plus they were shipped for only a few dollars and NO sales tax. All the sizes were correct, everything was fine. My only wish for them would be, I wish they were more technologically updated. I wish they emailed you a receipt (they mail it to you physically), as well as a tracking link (you get an automated phone call from UPS). Otherwise, working with them was great from a distance. more

I recently ordered 12 Bill Levkoff dresses from you and I just wanted to comment on what great service you provide! Jordan was very patient and helpful and I can't wait until my dresses arrive! Thank you for providing an affordable way to buy dresses along with outstanding service! more