Lucas Auto Care

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[10935-10999] Grant Rd
Houston, TX 77070

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(281) 374-2869
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Lucas Auto Care - Houston, TX
Lucas Auto Care - Houston, TX
Lucas Auto Care - Houston, TX
Lucas Auto Care - Houston, TX
Lucas Auto Care - Houston, TX
Lucas Auto Care - Houston, TX
Lucas Auto Care - Houston, TX
Reviews
( 162 )
( 1 )
( 0 )
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( 3 )

Best

From the initial phone call to Lucas Auto, I felt that their customer service went beyond what most other auto shops offered. Once my car was in their shop, I found them to be goo...

Worst

Lucas Paint and Body's manager in Houston, Grady, agreed to pick up my 2008 BMW X5 for repair (rear bumper and drop down tailgate) and then and drop off when it is fixed; it was p...

Editorial review from Citysearch 10/2/2012

I bring my Mercedes here for all my scheduled maintenance. I appreciate it when they explain what needs to be done in black and white terms and offer me a free loaner car if the repairs are going to take more than a day or two. more

Editorial review from Citysearch 8/28/2012

Keep up the awesome work! Y'all did a incredible job on my E350. Thanks for being the dealer alternative next to my home. more

Editorial review from Citysearch 8/21/2012

I've been taking my car to Lucas Auto Care for about a year. Chris is great. I completely trust him with my 330i. He always goes through everything that he fixed/repaired and explains very clearly all he did and why. I don't think their prices are the cheapest out there in terms of non-dealer BMW mechanics, but for the quality of service and peace of mind, they are very reasonable and their service is MOST definitely worth it. I know that he will always use BMW parts on my car and not try to cheat me with old or non-BMW parts. We recently moved out of the area (almost 2 hours drive), but I plan to continue to take my car to him for servicing, because out of all the mechanics I have taken my car to, him and his team are the best. more

Editorial review from Citysearch 8/21/2012

Tyger is what you look for in a mechanic. Trustworthy, very competent, and willing to go the extra mile for the customer. Definitely one of a kind, and left such a good impression with me that he actually got me off my butt to sign up for Google to leave him a good review as thanks. I have always taken my car to dealerships for service, but after several bad experiences in a row where I felt cheated, manipulated, and lied to, I decided that enough was enough... time to find an independent shop. I brought my car down on a Friday and left it to be worked on. He called late that afternoon and let me know that not all the parts had arrived so he might not be able to finish. I probably should have told him in advance that I was from 2 hours out of town, but I asked him if there was any way he could get it done so we wouldn't be stuck. He made some calls and pulled out some kind of miracle to get the parts we needed on a Friday afternoon. He and his crew ended up working until something like 8PM to get the job done. Above and beyond the make me happy. Tyger, you have a customer for life! more

Editorial review from Citysearch 8/21/2012

I brought my 2006 Acura TL here for my brakes and rotors to be repairs, they were quick, they tested my battery because I was having problems with starting my car, they told me it was weak and re-charged it. more

Editorial review from Citysearch 8/19/2012

My first visit to Lucas Auto care, found them through Google! Overall was an excellent experience. Major clutch and other work done on my Mini on short notice over 2 days. Work had to be completed because we were taking a long trip immediately after the repair work. I asked Chris to do a thorough road test after the work to make sure no surprises on the road. Happy to report after the trip that the car worked perfectly, and the overall experience with Lucas Auto care was wonderful. Highly recommend. more

Editorial review from Citysearch 8/19/2012

For 5 years and 2 Jaguars I have been a devoted customer of Lucas Auto Care. Through regular services to big jobs, they have taken care of my Jags and me and have even helped me replace one Jag with another great one. The service is impeccable, reliable and honest. Some days it can be very busy, so I don't recommend bringing in the car for anything big without an appointment. more

Editorial review from Citysearch 8/19/2012

Sometimes car repair decisions are more than just ""Yes or No."" Faced with major transmission repair on my beloved 3 wagon, Lucas Auto Care continued to build my trust with talking me through all of my options...including ones that could be shall I say uncomfortable. I was agonizing about what to do and they knew it. As I've come to expect, these guys didn't pressure me, offered me friend-type advice and even recommended a used transmission that perfectly filled the bill. They facilitated the transaction and, in a day, my car was shifting away! Of course, the estimate was spot on, the work delivered on time and no surprises on the quality of workmanship. Tyger is of my most trusted consultants ever! more

Editorial review from Citysearch 8/19/2012

Don't look any further to service your Audi or VW! If you are here you are probably looking not to get ripped off by the over expensive dealership service departments. First of all, the entire staff has excellent customer service. Everyone from the Owner, Mechanics & the service manager at the front desk makes you feel like your car & service is important. It is a busy shop but they make an effort to give every customer more attention & service. They finished my car really fast & the results are excellent. I will always return to this place when I need other things done to my Audi. I saved over $500 by choosing to go here instead of the dealership. I trust the entire staff. I recommend you bring your car here and your will not be disappointed. more

Editorial review from Citysearch 8/8/2012

Thanks for the wonderful work y'all did on my car! I will be back! more

Editorial review from Citysearch 6/14/2012

These guys are amazing. I've been going here for about five years now and they are great. A friend recommended them and I couldn't be happier! Their customer service is TOP NOTCH. If you have any issues, they will work with you until you're COMPLETELY satisfied. Highly recommend!! more

In Cypress, Lucas Auto Care is known 6/11/2012

In Cypress, Lucas Auto Care is known for their customer service, by far I think it has to be the most customer friendly repair shop I've ever been to. Now about the work, excellent. They always get my families cars in and out and in A+ condition. Pricing is fair, you get exactly what you pay for if not more.??? more

Brought my cts-v in for routine 6/9/2012

Brought my cts-v in for routine maintenance. I knew after my first visit to these guys were the real deal and i could trust my car in their hands.??? more

When my brakes were making that awful 6/8/2012

When my brakes were making that awful noise that is screaming, ""FIX ME!"" I was luck to find this place. They were fast with fixing everything and very fair in price. Kirby put me at ease right away and we had a great chat about the film and tv industry. I've referred all my friends to them.??? more

Great Service. Was there for break 5/30/2012

Great Service. Was there for break service. Rep explained other work needed and was given advice with urgent need vs optional. Rates are competitive. Will come again. more

Please check out BBB again, we have 5/28/2012

Please check out BBB again, we have been members for three years and the complaints are for full length in business and have all been resolved. If you go to BBB now we have only had 1 complaint filed in the last year, which is huge for the amount of business we do and would have never been filed if she would have come to us first with our 100% no questions asked money back guarantee. The BBB gives us an A+ rating taking into account our high volume and our very low complaint rate. more

How many of these reviews are real? 5/27/2012

15 BBB Complains in 2 Years!!! I looked over the long list of fantastic reviews. Shocking (or NOT) most of these 'people' have written only one review, and that's for Lucas....few have 2 or 3 and all for Lucas. I take it that it feels better than an orgasm to go to that shop. I checked the BBB files, as somebody recommended With his payed subscription he's got an A but wasn't able to erase the 15 complains in the last 2 years. For a business this size this is huge! I do not believe is other shop in Houston that can compete with him. The rest is just SPAM! more

Truly Outstanding 5/25/2012

I searched this place up because I am new in the area & was looking for a local mechanic. After my first visit there I knew these are guys I can trust my car with them. They know their business. Best service I've experienced in a while. I would drive 50 miles to have this company work on my Mercedes. more

Best Bmw Mechanic I've Ever Had 5/16/2012

This shop know BMW better than any other shop I have worked with in the past. I recently moved to Houston for work and got a recommendation to try Lucas. The shop was clean and service manager was very helpful. I would recommend this shop to anyone who is tried of getting ripped off at the dealership. more

Took in my BMW 3/26/2012

Richard was a great to work with. He took great care in fixing my bmw and I have no issues with it at all. thanks so much more
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Owner Message
  • Lucas Auto Care has the widest range of computer diagnostic equipment, machines and tools that are top of line and very rare to find in independent shops. We specialize in BMW, Porsche, Mercedes, Jaguar,Volvo, VW, Corvettes, Audi and even Ferrari's, all premium high end vehicles. From basic maintenance to complete engine overhauls, we at Lucas Automotive strive to be the very best in the community.

Additional information
  • Hours: 7am - 7pm Monday-Saturday.
  • Neighborhoods: Hunterwood Forest
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