Brandon Regional Hospital

My tip is don't ever go there. My relative has had the worse experience with all of it....doctors, nurses, communication, bed side manners.......People would always say bad things about the place and never had to experience it till recently. EVERYTHING they said was right. Take the time to travel the extra miles to go to St Joseph's or Tampa General if it is not life threatening. more

AWFUL communication!!!! My father passed away at this hospital just a week ago. It was very unexpected. Thankfully, my mom and brother left but about 5 minutes later the billing rep came by to get some information. First of all, we were in the family waiting room and another doctor later told us that they should not have come into this room at all. Knowing I am the only person there related to him this woman proceeds to ask questions about my dad's birth date, social, residency and then wants me to sign a document for treatment. I have been informed that I lost my father less than 30 min ago and she wants permission to treat him??? I asked her For what!! He's dead!! Apparently, in their rush to get paid they do not have any steps in place to make sure these kinds of things do not happen. My husband spoke to someone who said they would discuss the situation with the board of directors. I cannot believe the insensitivity of this place. This should not happen. It's not like it was just a mistake they do not care enough to make sure this doesn't happen. I will never use their services again. I have heard some bad things about this hospital but this is unacceptable. more

Worst ED/ER around! Even if I was dying PLEASE don't bring me to Brandon ER. I sat in the hall for a hour in a half, then was placed in a room were it took another 45mins to be seen by someone. They gave me a male nurse who's name was edgar, biggest pervert around he made more Sexually comments then he did nursing! After I ignored his comments, he pressed is crouch up against my leg and winked and smiled....After I seen the doctor I told him what the nurse did, he said Ill look into it. as of today I don't know if anything was reported. I'm just happy to be out of that hospital. I DO NOT RECOMMEND THIS ER! more

My mother was in a bad car accident on March 9th 2012 and was rushed to brandon hospital. NEVER have i experienced worse service. 1) the ambulance took their time getting her to the hospital (25 minutes to go 10 miles) (I arrived before they did). 2) the hospital staff said they would let me know when she arrived and they did not which caused her to be alone after a very traumatic incident for at least 30 min. 3) She was profusely bleeding from her face and no one gave her so much as a napkin to slow the bleeding until I asked a nurse for something. 4) Her shoulder and arm are broken in several places and require re-constructive surgery- the hospital gave her 800 mg of Motrin for this amount of pain (Like that would really help). 5) The man that stitched up her face started the stitching process BEFORE the numbing shot set in. Even after she repeatedly screamed ""Its not numb yet!"" he ignored her and continued to stitch. He was also EXTREMELY rough with the gash in her face. 6) Even though she told the doc that she had hit her head in the crash they didnt do a cat scan or any head exam. She has exhibited every symptom of a concussion that there is. 7) They also only x-rayed the top of her arm and her shoulder even though she told the doctor all of her arm hurt, including the bottom. This was the worst medical experience my family has ever experienced and I would highly recommend for people to use ANY other hospital than this one. more

If I could give this hospital zero stars I would. This place is horrible, and you might as well turn yourself over to a kindergarten class to treat your illness. There is no communication between doctors, no competence among nurses, I was discharged and told I had prescriptions to pick up that the hospital doctor had called in to my local pharmacy. He never called them in, and it took me 4 days of hounding the nurses and following up on their work before they actually got it done right. If you're not afraid to die, then this hospital will probably work for you. more

My mother checked in for stroke symptoms and was diagnosed with brain and lung cancer. They said she needed a biopsy on her lung to see what type of cancer it was. After they scheduled her for surgery to do the biopsy the first time, it was canceled due to improper staffing. Keep in mind she cant eat for 12 hrs prior and yadda yadda hoops... Of course if your dying on the weekend you have to wait until normal business hours to continue your treatment. We had to wait a few days to find out if we could schedule another test. Meanwhile, my diabetic mother was being fed hot dogs and potato chips for lunch and hamburgers and french frys for dinner! Along with the steroids to reduce the swelling in her brain, her blood sugar shot up over 600! I had to actually pose the question to the nurse, ""Do you think this is a good diet for her to be on?"" She quickly made a call to the cafeteria and added the restrictions, but how the hell does that happen? Why did it take two days and for me to show up to figure this out? Nurses... There are some here and there who really try and make an effort to do that little kindness or smile when they pass. Unfortunately, not many of them were assigned to my mother over these past few weeks. I read most of the other reviews and they are on point. Short tempered, slow to respond and for the most part, pissed they have to deal with you. Now, I'm not saying anything about the surgeon. He seemed very knowledgeable and professional. I'll also be the first to admit I know very little of the procedures other than, when explained to me by the doctor, there is about a 10-15% chance of a lung collapse while performing a biopsy. She just happen to hit that percentile. There are a host of other issues which we encountered. Such as: a nurse almost administering a dose of insulin which my mother is very allergic too and would have caused her to go into shock, during prep for a surgery she WAS administered another medication which she is allergic to (they give you a BRIGHT RED ARMBAND if your allergic to something and list it all on there, how do you work there and not look at that before beginning a procedure?!!!?!!) I could go on, but why? If you have to go to this hospital you better be conscious or have an advocate because they will make mistakes and if you don't have someone looking out for you against this place your in trouble. more

I first went to Brandon Regional 2 years ago for a hysterectomy. At that time, my overall experience was quite good. My doctor, however, was NOT a Brandon Hospital doctor, he only did his surgeries there. This last time I went the experience was horrible! This place needs a total renovation. It's dirty and falling apart. The nursing staff overall really need to take some courses on sensitity training and customer care. They seemed extremely bothered to have to answer and respond to a call and they made you feel guilty to have even bothered them...especially the night nurses. The ""hospital doctors"" are arrogant and condescending. I choose to leave early to take care of myself at home and that didn't sit very well with them. In fact, once they unhooked the IV, I was on my own. No one walked me to the door or offered a wheelchair. It was basically, just sign this waiver and get out! If you can, go to the Plant City hospital...much better! more

My best friend just spent 3 weeks there and she had good and bad things to say about it and based on what I saw myself I have to agree.It seems to make a huge difference what area of the hospital you are in.Starting with the emergency room, I think that unless you come in an ambulance their plan is to leave you on a stretcher in the hallway for 5 hours and if you don't die then you need attention.My 50 yr.old friend,who has an extensive medical history,waited 4 hours in the hallway with absolutely NO attention while vomiting the entire time and constantly running to the rest room with diarrhea.No one gave her a second glance until she came out of the bathroom and collapsed into the arms of a volunteer.Then she was put in a back room on a bed until the next day which was the start of a long weekend.It was 4 days until she started getting some of the attention she needed from a doctor. During her stay she was on several different floors and in several different departments. She says the nursing care was ridiculous in some areas.It took forever to get a response when she rang her bell and mistakes were made constantly.In all fairness they were overworked and understaffed but some of them shouldn't be allowed to have someones life in their hands.Mistakes were definately made but they only got a slap on the wrist.Probably because they were needed too much to be let go.On the up side,the cardiac surgeon she had was top-notch as was the area she stayed in for the few days after surgery.She also raved about the dialysis unit.She said it all came down to the people and besides what I already mentioned it was a 60-40 mix with the 40% being less competent.So the bottom line is:If you want to gamble on your or your loved-one's health then BRH is the place to go. more

The worst level of care I have ever seen,Admision doctors asking why you here???????hello can you read the chart....hospitalized for a week,and 3 diferent Diagnostic.uhhhhhhhhhhh \r frustrating experience. :-(\r more

I gave birth at this hospital in March 2009. I came in for a scheduled c-section. I had to come to Brandon because my doctor's office was associated with them. Can't say much for that place or the doctor that performed the operation...not my favorite people. The people in triage were very nice and kept me relaxed. I remember the anesthesiologist being a very nice lady who kept me calm since I was pretty freaked out (my first kind of surgery ever). After my baby arrived, I had a very sweet nurse the majority of the time named Chandra. She was awesome! I did have one that was not so pleasant but she was also waking me up in the middle of the night with a crying baby so that could've been part of it. I had trouble breast feeding and had a few women try and help me nurse. My baby ended up on a bottle because she was dehydrated. I kind of wish I hadn't have done that because she would not even try to nurse after that but it was kind of required! The food there was pretty good for hospital food. They let you order whatever you want off the menu and it's a pretty good selection. The security here for the maternity ward is pretty top notch. They are very careful who they let up and require IDs and badges for different areas. I was kind of surprised to see such bad reviews on here but I also only dealt with one section of the hospital. If I were to have another child, I would not hesitate about going here. more

well i dont even no where to start my mom went in there today for a hysterectomy and everybody there was rudee besides her surgeon the nurses took forever to do the silliest stuff my mom was complaining it was hot and they wouldnt do anything about it we had to ask them five times to get ice!!!. all the nurses were rude. They arent personable at all they give you dirty looks every time you walk by and if you ask them to do something its like there world is coming to an end we also had to ring the buzzer ten times before they let us in the room. Brandon has to be the crappiest hospital on the planet =[ Pros: closness to the house Cons: hospital staff more

I have absolutely NOTHING good to say about this hospital. After bringing my father in for what seemed to be the onset of a heart attack, the ER began by treating it like a nonchalant issue and taking their time. Since then, they have had him stuck in a cardiology observation unit (that at most people should stay 24 hours in...it's been two days now) and the miscommunication has been monumental. Simply getting water for him is extraordinary task for these people, and their consistent excuse is ""shift changes."" No one has changed the nurse sign since he has arrived, even though the nurse listed hasn't been here in over a day. The nursing staff rarely checks on him, and we had to ask to even get a menu to order him food. The nurse practitioner (that he has seen once) was rude and condescending, insisting she told him things that I know she has not, and refused to acknowledge this. And at the first sign that I was becoming irrate and wanted to take my father elsewhere, I was seemingly threatened that they would list it as him leaving against medical advice, that his tests so far would not be disclosed by the cardiologist, and that our insurance company would be notified and possibly not cover the incurred costs. Rest assured I will be pursuing all rights I have in this situation against this hospital. Cons: Too many to list more

My dad has been in this joke of a hospital for almost a week and hasn't been told a f*cking thing. The nurse's MUST want me to p*nch them in the face because its whats going to happen if they keep ignoring my father and not tending to his wounds.\r He has pneumonia and an infected lung and to holes in his back from his last visit that went HORRIBLY wrong.\r I'm going there tomorrow to discharge him because I KNOW Plant City Hospital is face better than this DEATH TRAP.\r My land lord REFUSES to go there because they almost k!lled her husband during a simple check up.\r DON'T EVER TAKE A PERSON YOU CARE ABOUT HERE.\r EVER!!!!\r I plan on letting and discouraging anyone from going here.\r i make it my mission now, to let everyone how much a bullsh*t operation this place is. Pros: it'll keep your head dry in a rain storm Cons: everything about this piece of cr@p. more

I had my baby at this hospital about a year ago the nurse staff were nice with the exception of three of them. I don't see how we can function as a society when our hospitals are understaffed. When I arrived to deliver my baby I was in pain from strong contractions it had taken them two hours to give me an epidural. One doctor came in and at least had the decency to tell me he had another patient, and that he was sorry. Then a lady came in, and was very unpleasant to deal with she was rude. Then I tried to breastfeed my baby because it is cheaper, and healthy but it was not working for me so I told the nurse that I wanted to stop this but she kept pushing the baby against my breast. Then I got angry after that then she let go. I swear if something is wrong with my child I will *** this hospital. The doctor I had did not even deliver my baby. Then the nurse gave me a pill that did nothing for the pain only made my head spin which really made me angry. They were lucky I was in the condition I was in or they would not hear the last of me. I later asked for tylenol after having my baby from the stomach cramps but did not recieve any. The nurses had taken forever to get to my room. At least I lived close to home when I left to get some tylenol. Then we got a bill in the mail for charges that were not sent to our private insurance. My suggestion is if you have private insurance, and can choose were you want to go don't go here. Pros: Close to home Cons: Understaffed, Rude Nurses, Care is not number one priority more

Staff and overall service was inadequate, questionable, worthless and just inexcusable. A sorry place to be. Better hope you never have end up there. more