A1 American

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1620 Centerville Tpke 113
Virginia Beach, VA 23464

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(757) 425-2400
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A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
A1 American - Virginia Beach, VA
Reviews
( 48 )
( 5 )
( 3 )
( 0 )
( 20 )

Best

They did an excellent job at diagnosing my unit’s issue. Fair price to fix too, and they came out fast and fixed it on the spot!

Worst

***DO NOT USE THIS COMPANY*** When my hot water heater needed to be replaced, I called A1 American. First impression was great, on the phone, they informed me of the service fe...

Editorial review from Citysearch 1/17/2013

Great emergency service on a Sunday afternoon. Jeff and Randy (the techs) were prompt,professional,proficeint and courteous. I couldn't have asked for better service. I would highly reccomend these folks.\r Don D more

Editorial review from Citysearch 1/14/2013

I am very happy to reccomend A-1 American to anyone in need of an honest plumber. The gentleman they sent was very respectful and took the time to listen to all of my concerns before going through the house fixing them and even volunteering to take care of an additional problem that was further down on my ""to do"" list. I am very gratful to Larry for his service and for having the integrity not to over charge me even when I expected to have a large plumbing invoice. more

Editorial review from Citysearch 1/12/2013

\r A-1 American is a great company, as evidenced by their employees genuine concern and desire to help. I had an on-going problem with my furnance.. worked for a few weeks, then died.. worked for a few weeks... then died, causing endless frustration. Fortunately, I had outstanding tech, Douglas Jackson on my side, who went the extra mile to enure that my problem was solved. He put in every effort to see me, the same day that I called, and wouldn't leave until everything tested fine and my system worked. When we finally discovered the problem - I needed a new circuit board, the price he gave me was fair, and his installation was excellent. I've read that some customers have been complaining about the prices that A-1 charges, saying that they could get the parts and service for a lesser cost, somewhere else, or that they could do it themselves and save. All I can really say to that is... you get what you pay for. I checked around with a couple of different places, and what A-1 charges is NOT that far off from what the others do, plus they are backed by an outstanding company that truly does care about their clients. Thank you, A-1. Give these guys a call!\r more

Editorial review from Citysearch 1/10/2013

Thanks to Brian he was able to get my water leaked fixed, came when he said and was able to repair right away. more

Editorial review from Citysearch 1/4/2013

I received excellent service! They were efficient and explained the process as they did the work. They solved my problem and were truly concerned with finding the right solution. I would absolutely use them again because of their dedication and work ethic. more

Editorial review from Citysearch 12/31/2012

I really appreciated the quality work and quick response from A-1 American! I had a kitchen sink that would not shut off, with water gushing out. The technicians arrived in the later evening in less than a half hour and did an excellent sink replacement. I will be recommending them to my friends and neighbors. more

Editorial review from Citysearch 11/1/2012

Do Not Use this company! We broke a plastic PVC pipe in the garage (the main I was told) it was around 6pm at night when we called. We got the water turned off and moved everything away from the location. The tech arrived around 7pm put 2 couplings on and left within about 30mins. The charge $935 with a $100 military discount reducing it to $835. That price seemed made up out of thin air. No labor or parts specifics -just some ridiculous price for the 30mins of work. Yes we called at night and we expected to pay something - maybe $400 but where did they even get the $935 amount? I called and talked to the supervisor - who is supposed to get back to me. Really has me upset...seemed they targeted us because we had an emergency. Though their ad says call anytime -it doesn't say we will rob you blind. Waiting for supervisor to call back. 10/31/12 more

Editorial review from Citysearch 10/24/2012

We had to have a new Heat Pump and AC installed. Jake, the HVAC Tech, was very knowledgeable and courteous. more

Editorial review from Citysearch 10/18/2012

Good work..very reliable...Thank's more

Editorial review from Citysearch 10/8/2012

We are very happy customers of A-1 American and will be recommending them to our neighbors and friends. The technician was very friendly and communicative. We enjoyed having him in our house as he was replacing the garbage disposal. This was a very pleasant experience. more

Excellent work! 9/19/2012

When I saw the technician I thought he looked a little young. I'm glad I let him continue with his work. John W. did a FANTASTIC job with my air conditioner. He arrived promptly and was not in a rush. He told me exactly what was wrong with the unit and what he had to do to fix it. My highest recommendation for this young professional. He is as good as they come, and I'm glad A-1 American employs competent and respectful people to do excellent work. more

Editorial review from Citysearch 9/19/2012

The technician from A-1 American replaced a corroded pipe in the kitchen. He was extremely professional. He took time to explain what needed to be done and got it all fixed promptly. I would call this company again as they were reliable, fast and professional. more

Editorial review from Citysearch 9/12/2012

John from A-1 American Services did a great job removing the old cast iron, galvanized piping in the crawl space. John evaluated the situation correctly and did only what needed to be done rather than trying to sell me on something that was not needed. He was professional, efficient, and clean. more

Editorial review from Citysearch 8/21/2012

Very pleased. The A-1 American HVAC technicians installed a new unit in our house. They were professional and nice. They tried not to drag any dirt into the house and left the work area clean. I am pleased with the work they did. more

Editorial review from Citysearch 8/15/2012

Terrible, called for AC repair. Charged me $78 to tell me that they would like to charge me $300 more for the repair than the competition. Representative became abrasive when I declined his bid. They also operate on flat pricing and couldn't even tell me the cost of the parts required for the repair, or the labor cost of the repair. more

Editorial review from Citysearch 8/10/2012

I was very happy with the work that the technician from A-1 American did at my house. He was professional, on time, and made sure to clean up after himself after he was done with everything. Had a great personality, too. All in all a very pleasant experience. I give them top ratings! more

Editorial review from Citysearch 7/26/2012

I have to write in in praise of Mark from A-1 American . We had been having issues with our Unit for several weeks. We had another company look at it twice. Mark came in, inspected the unit, found the problem, and got it fixed in a day! As an educator I appreciated how he took the time to educate me on what exactly was wrong and had to fixed and on ways to take care of the unit. He was highly professional, efficient, and informative. I wll make it a point to refer A-1 American to my friends and neighbors if they want a job done by true professionals! more

Editorial review from Citysearch 7/24/2012

Jake from A-1 American was great! We live in a 2-story house. He went up in the attic and took care of our HVAC issue. I would give him five points out of five for his professional demeanor and knowledge: Clean, efficient, courtous. more

Editorial review from Citysearch 7/20/2012

On 7/18/12, ""Darrell"" came to fix a leak in toilet cut-off valve. He inspected the leak, went back out to his truck and came back later with a work order to replace emergency cutoff sweat angle stop with limited access with a ""standard book rate"" of $732.10. He then proceeded to come up with various discounts that brought the price down to $409.39. (Still obscene!) We told him no thanks, and paid the $78.00 service charge.\r We called another plumber who came the next day. He tightened the compression nut on the cutoff valve, and since it was such an easy job (about 10 minutes top) asked if there was anything else I might need done. Told him one toilet was not flushing well, he checked and chiseled out a lot of calcium build-up that had accumulated. Total charge $125.00! Needless to say, we would never recommend A-1!!!! more

Editorial review from Citysearch 7/10/2012

A1 American charged my Mother $600 for a simple residential bathroom clogged drain. She is an older Filipino woman, taking care my Father, whom is a white disabled, retired, Navy Veteran. She asked the guy why it was so expensive and he replied with ""that's how much it costs in this economy"". She wrote a check and never called them for their services again. Just for the record, a simple residential bathroom clogged drain, with no additional repair work during regular operating hours (and with an appointment), should yield about a $70-$80 price range. Call around. LOOK FOR SOMEONE ELSE. THESE GUYS WILL RIP YOU OFF. HORRIBLE.\r more
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At A-1 American, we address your air conditioning, plumbing, or heating concerns quickly, thoroughly, and professionally

Owner Message
  • A-1 American provides complete air conditioning, heating and plumbing services. A-1 American has its roots planted deeply in Hampton Roads. We started the company in 1987 with a single Toyota pickup truck. Today, our company has grown to a staff of sixteen plumbing and H V A C technicians, a master plumber, a master mechanical heating and cooling and a master gas fitter. Our mission statement is simple. To serve the community by raising the quality of heating, air conditioning and plumbing services that A-1 American provides. We install new energy efficient equipment, including furnaces, air handlers and heat pump systems at a price the customer feels comfortable with. We will recommend a custom system designed especially for you. At A-1 American, we will specify the right size components for the best results that the whole family will enjoy and that's heating and cooling comfort all year long. At A-1 American, we work on all brands and replace all brands and we know that emergencies don't all happen during normal business hours, so we have technicians available 7 days a week, 24 hours a day. And remember, we're not just A1, we're A-1 American.Air Conditioning, Heating, Plumbing and Water Heaters Air Conditioning and Heating: AC and Heating Service, Replacement and Repairs for Air Flow, Air Handlers, Central Air Installation, Compressors, Condensers, Duct Cleaning, Evaporators, Filters, Freon Charge, Heat Pumps, Furnace, Boilers, Thermostats and Tune Ups & Maintenance. Plumbing: Plumbing Service, Replacement and Repair for Backflow Prevention, Drain Cleaning, Excavations/Pipe Repair, Kitchen Sinks, Garbage Disposal, Plumbing Repairs, Rooter Service, Sewer Line Repairs, Toilet Repair & Replacement, Trenchless repair, Tubs and Showers, Boiler installation and repair, garbage disposals, Water Heaters, Waterline Replacement, Pumps, Leak Detection and Slab Leak Repairs. Water Heaters: Service, Replacement and Repair for Conventional Gas, Electric and Tankless Water Heaters.

Additional information
  • Hours: Mon Open 24 Hours;Tue Open 24 Hours;Wed Open 24 Hours;Thu Open 24 Hours;Fri Open 24 Hours;Sat Open 24 Hours;Sun Open 24 Hours
  • Payments: American Express, Discover, Master Card, Visa
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