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A-1 American is a great company, as evidenced by their employees genuine concern and desire to help. I had an on-going problem with my furnance.. worked for a few weeks, then died.. worked for a few weeks... then died, causing endless frustration. Fortunately, I had outstanding tech, Douglas Jackson on my side, who went the extra mile to enure that my problem was solved. He put in every effort to see me, the same day that I called, and wouldn't leave until everything tested fine and my system worked. When we finally discovered the problem - I needed a new circuit board, the price he gave me was fair, and his installation was excellent. I've read that some customers have been complaining about the prices that A-1 charges, saying that they could get the parts and service for a lesser cost, somewhere else, or that they could do it themselves and save. All I can really say to that is... you get what you pay for. I checked around with a couple of different places, and what A-1 charges is NOT that far off from what the others do, plus they are backed by an outstanding company that truly does care about their clients. Thank you, A-1. Give these guys a call!\r
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