We requested a service call for our air conditioning system that was not working properly. It had not worked well the previous summer, and we had delayed the need to have it looked at. A technician showed up ON TIME one day after the call, as requested. He determined that our older system was under-sized (no surprise) and that the duct system was improperly installed. He provided three different options for addressing the problems, and we chose to bite the bullet and replace the aging system. Since it was in mid April prior to the summer heat, they were able to arrange and begin the installation the same day! Super service. The installers were courteous, careful with protecting our property, and very clean. The new system (heat unit in the attic and AC compressor outside), was installed the same day along with a change in the thermostat location. They returned the following day to complete and check the system to assure that it was working properly. Overall, it was as simple as possible, very timely, and not disruptive to our life even for one day! They also became best friends with our dog! This is a major expenditure, and I could not have been more delighted with the service. Thanks.
more