Virginia Tire & Auto

I am very happy with the service i received from Virginia tire and Auto recently. This time I took my car for wipe blade replacement. I believe that I received the best price and service from them. The job was completed before even I finished complementary coffee. more

I would definitely return for service. more

I brought my car in for service and used the shuttle service which was ready and waiting. I really appreciated the shuttle service which took me back to my home to wait. I received a call that my vehicle was just about done and this was earlier than expected. more

While I'm largely to blame myself, I feel Goodyear staff oversold what I needed and in particular directly misled me to believe they would work with me to get the best price. I came in to get a $45 oil change after $10 coupon. I left with over $830 bill for 4 tires and a battery ... and an oil change. Several times Greg insisted he will get the best price for me, however it resulted in no work on his part. On my own I found a discount with a credit application. However, Greg stipulated it could not be combined with other discounts such as wheel alignment, even though wheel alignment was excluded from the credit application discount. After applying for the credit, I was informed the application decision will take 10-15 days but full payment was expected that day. Since I was told no other discounts could be applied, I left other coupons at home. Absolutely no effort was made on their part to look up other discounts other than a $20 coupon Greg scraped up from underneath the cash register drawer. In afterthought, this behavior was particularly egregious since I had informed Greg that I was just recently laid off my job before any work was done. No offer was made to delay payment until after the credit application was approved. I mostly blame myself, however, my thoughts these days are more focused with finding a new job instead being wary of what salesmen are telling me. more

Excellent service as usual. I especially like their van service to and from their facility. more

I realized that the tags on my car expired. To renew the tags I needed emission inspection. Took the car to Virginia Tire and Auto of Ashburn not sure if emissions could be done late night. Not only VA Tire inspected the car and passed it but also applied discount coupon from their own. Very happy about the experience and will continue to take my cars to them for future needs. Highly recommend. more

Very happy with the service and follow-up provided by Greg. Took the car in for a 75K service and was told what they did and what I needed to be thinking about for next time. more

I was recommended to Virginia Tire & Auto in Ashburn when I had a little accident. They fixed my vehicle to where it didn't look like it was in a crash!!! The price was just right, thanks you guys!!! more

thank you so much for everything, my family and i have been coming here for years, and we never try to go anywhere else because of the great service that we get here every time. thank you! more

Needed two truck tires to replace two blown ones so we could pull our trailer out at the end of the workday. Parkhurst Plaza VA Tire had them. Brought them the wheels and they mounted and balanced them while we waited and we were pulling by 3;30 same day. That saved us! Thanks VA Tire more

Late Tuesday evening I realised that the tags on my car have expired. To renew the tags I needed Emissions inspection. Took the car to Virginia Tire and Auto of Ashburn not sure if emissions could be done late night around 7:00 pm. Not only VA Tire inspected the car and passed it but also applied discount coupon from their own. Very happy about the experience and will continue to take my cars to them for future needs. Highly recommended. more

Every business should be run the way this place is - quick, efficient, knowledgable, friendly and no appointment required. more

I brought my car in for service and used the shuttle service which was ready and waiting. I really appreciated the shuttle service which took me back to my home to wait. I received a call that my vehicle was just about done. This was earlier than I expected. I mentioned I needed the shuttle. However, after an hour and 45 minutes had passed, I called and they said another 20 -25 minutes. I said ok and waited. After about 45 minutes the shuttle called and said they'd be there in 15 minutes, which they were. The problem was that after the first phone call saying they were just about done, 3 hours went by before they were actually done. The shuttle came as soon as he was notified, so it wasn't his fault. The problem was that I was watching and waiting for them for about 2 hours when I could have been productive doing other things if they were accurate in their time estimates. The waiting area is very clean and nice, though, and the people look professional. more

My sincere thanks to all the quys (especially one)at Ashburn Goodyear! It takes years of experience to provide the level of service and response that I get there, every time...but it is the "extra" all round effort that has provided a creative magic touch to make the difference that has put me back on the road again and again!! I have such admiration and appreciation for you all! p.s. I know it is a Team Effort, but "Hats'Off" to suburb local leadership!! more

My power locks and headlights had stopped working for no reason. I thought I would be charged a large amount just to have my car looked at. They understood this has happened before and was thought to be a fuse issue. Luckily it was just a few loose wires and dead headlights. Was not charged for total diagnostic check. Great service. Very respectful. I enjoy this place MUCH more than that Goodyear at Ice Rink Plaza(those guy will rob you!) more

I am very happy the service I received from Virginia Tire & Auto recently. This time I took my car for wipe blade replacement. I believe that I received the best price & service from them. The job was completed before even I finish complementary coffee. Thanks and keep up the good works. more

I use this Goodyear exclusively and know many of the staff. For car inspections, as I needed today, they often have 2 inspectors on staff, so the line moves quickly. They have lots of inspection hours and that makes it convenient for my schedule. For the most part, this business is well run and the staff is always courteous and polite. Whenever I've had a problem, which has been VERY rare, they make it right. I would recommend this car shop to my friends. more

I have been taking all my vehicles here since they opened about 15 years ago. I trust them to do the work correctly and only recommend service that needs to be done. Just had new tires and some other work done. I had called last week to make an appt to get one kind of tire but Ed checked and recommended a better tire that was going to be on sale this week plus a rebate. In the end the $204/ea. tires I got will cost me $130 ea. Pretty good deal and excellent service always. more

We have taken all of our vehicles for service since we discovered Virginia Tire & Auto of Ashburn in 1999 because of the outstanding service and friendliness of the staff. Since then, other shops have opened, but VA Tire & Auto of Ashburn remains our first and only shop that continues to exceed our expectations! more

Driving 30,000 miles per year, it's important that tires are in balance at all speeds. I stopped by Virginia Tire to get a price and an idea of the service level. The service advisor, Steve, assured me that my car was in good hands. Within two hours, I had new tires, the air pressure was correct (I checked), and most important to me, the tires were in perfect balance at all speeds. The experience was of the highest caiber I have received in several years, and the price was the lowest I was able to find. more