Roto-Rooter Plumbing & Drain Service

We had major work done and couldn't have been happier with our service. The guys were working for about a week and everything was completely as described. more

I'm a pretty handy person, but when I got my toilet augur stuck in the toilet at 8 pm on a Friday night, I called Roto Rooter. Very friendly on the phone, said they'd have a service guy out within the hour. Dustin arrived at 9, assessed the problem, made we aware of the risks and then got the job done. Very friendly, personable guy and never seemed like he was in a hurry to just get in and out. Have used Roto Rooter in the past and they've always done a great job. more

It started out as a dead animal smell. I thought for sure something had died in our basement. We searched and searched but found nothing. Then the basement floor drain started to back up when the washing machine spun out. Soon we realized we had a big problem so we called Roto Rooter. Ryan arrived at our house on a Wednesday night and used a snake with camera to diagnose the problem. Our sewer line was blocked so badly that the snake could not get through. Ryan and Charlie came back a day later to dig a hole right where the backup was and try again. After a disgusting battle the Jet guy - Jesse - was able to unclog the blockage and got things flowing again. Unfortunately our pipes are old Terra cotta and they had shifted. Ryan told us it would just be a matter of time before it would back up again. They recommended a partial sewer line replacement using PVC pipe. I won't lie - it wasn't cheap but to see all of the work they did and how well they did it ...I have no doubt it was worth it. Money well spent not to have raw sewage gurgling up into your house. The plumber - Russ - came with his team to dig up about 40-50 feet of yard and pipe and replaced it with the PVC. All of this work took less than a week..it was a huge job. Everyone we interacted with was extremely knowledgeable, professional and very personable. I would HIGHLY recommend Roto Rooter to anyone with a minor or major plumbing issue. Ours was certainly major and they got the job done. more

We have worked with a lot of repair companies, contractors, etc. Far and away this was the most efficient, hard working group we have ever encountered. They came EARLY to work, worked hard, and cleaned up. In addition, they were very considerate of noise, parking, and our time frame. The job was completed in LESS time than we expected and exceeded our expectations in terms of quality. Highly recommend Roto-Rooter! more

excellent service; available in a timely fashion; explained all aspects of job; got parts and completed work; left bathroom clean; great technician ryan. would use again more

I'm a fairly competent home fixer-upper but raw sewage pouring out of a floor drain at 9 o'clock at night was more than my wife would tolerate. So while I was working on solutions, she called Roto-Rooter. ""Joe"" arrived about an hour later, performed a thorough evaluation of the problem and went to work. There was no way I could have done such an effective reparir as good as Roto-Rooter. ""Joe"" was extremely professional, personable and a heck of a nice guy. What amazed me the most there was no after cleanup compared to the mess I made. Thank you Roto-Rooter. We are quite pleased. more

So it started with a clogged toilet! Haha. We had bets that it was a toy . I have a 12, 3, and 2 year old. Just a few weeks ago I I found the ""missing"" cup in the toilet! So we plunged, and plunged, and plunged............no success! So we decided to call Roto-Rooter . Ken Baker came and saved the day. We joked around for awhile, he talked to our three year old that we call ""The Mayor"" and the boss, and then he started plunging, and plunging and plunging!!!! After awhile he went to the truck and got some kind of gadget that is suppose to get thru anything. Too bad it didn't work. ken had to take the whole toilet apart ( all while my 3 year old girl was singing to him the whole time) ! He found my missing sunscreen that I'm guessing was put in there by the 2 year old who loves the toilet! Thanks Ken for being our ""SUPERHERO""! more

Our basement drain was overflowing and we called Roto-Rooter on a Tuesday evening. Kenny came to our house at 11:00 that evening, less than two hours after we called. He did a great job and fixed the clog quickly. He was very nice, knowledgeable, and professional, and he cleaned everything up very well afterwards. I highly recommend the Pittsburgh Roto-Rooter. more

I called Roto Rooter on a Sunday morning--fully expecting to leave a voicemail and have a return call in the next few days. I needed an outdoor connection established for a hose (certainly not an emergency). To my surprise, someone answered and said a technician would be at my house within 2 hours to give me a free, no-obligation estimate. Remaining somewhat skeptical, I waited for the technician to arrive (which he did in the specified time frame) and he gave me a quote of $235--which was FAR less than I expected from an on-call plumber working on a Sunday! He performed the work immediately and was done in about 2 hours! I couldn't be happier with the service and the efficiency of it all REALLY caught me be surprise! The technician was also friendly, efficient, and professional. I would definitely recommend Roto-Rooter to anyone and will certainly use them again if any needs should arrive in my future. No lie, they are by far the most positive experience I have ever had with any sort of repair technician (and I've been a homeowner for a little over 3 years). The technician I worked with was Ken Baker--very very nice man and also did an excellent job! Thank you Ken! My 3-year-old daughter thoroughly enjoyed playing in her pool for the first time yesterday :) more

i had two clogged toilets and roto rooter sent out a technician the same day and fixed my problems very quickly chris was very helpful and even suggested how to keep the problem from happening again and suggestions for a newer more efficiant toilet. A+ more

We had a problem with our drain in the evening. Ken was plumber dispatched from the Pittsburgh office. He had the problem resolved quickly. He was very knowledgeable, efficient and proffessional. We would definitely recommend. more

We have lived in our home for over 20 years and have had the same re-occurring back up problem with our main septic line. We have had numerous local plumbers service the problem and give us a temporary fix. We finally called Roto Rooter and they sent out Joe/2799 to help us out. He was the most polite and knowledgeable technician we have dealt with. He had our drain unclogged in less than an hour and gave us several ideas of what the problem could be and said to call his company and they could give us a free estimate on actually fixing the problem so it wouldn't keep happening! We will definitely be calling to have an estimate on fixing this problem from Roto Rooter. Again, let me reiterate; Joe was very professional, knowledgeable, helpful and polite. Thanks again! more

I am very pleased to have the opportunity to write a good review for the first time since I bought my home the beginning of 2011 and have been through three contractors. What I thought was going to be a simple thirty day upgrade to the home turned into a nine month disaster. After paying to have all the plumbing in the home renovated twice I was surprised to have plumbing problems. FINALLY I called Roto Rooter and Mr. Ray Clark arrived at my home the very next morning. After looking at my plumbing he was thorough in explaining what needed to be done and why while showing me for myself on a screen from which a camera went into the sewage lines. Within two hours Mr. Clark and Mr. Allen Mattes returned to begin construction immediately. I cannot express enough the quality and professional work that Mr. Mattes has done in my home. He not only replaced all my sewage pipes but he also replaced all plumbing fixtures ( toilet, sink, shower, and floor drains) with correct fixtures for performance and by code. As I stated earlier I have had a few renovations done in the home so I was extremely surprised to see how well Mr. Mattes took care of my home, not only with all the plastic to cover my personal belongings but he cleaned up after himself very well and hauled away all unwanted items. Every other contractor left all the cleaning and hauling away for me to do. Mr. Clark and Mr. Mattes were very informative with my needs and repairs, very professional, and very easy to talk to and work with. It was a pleasure working with them and having the security that it was high quality work performed. I highly recommend Roto Rooter. Thank you for everything. more

The roto-rooter plumbers of pittsburgh 262 perry highway were called on thursday feb.9.2012 an shortly after arrived, they were quick to show up to give an esimate an got straight to work. they did a great job an will be used for future pluming problems more

Excellent Plumber. Efficient, quick and very knowledgeable about plumbing issues. Would recommend to anyone. more

We called Roto Rooter at 1 pm and they were out by 4:30 pm. The plumber instantly knew what our problem was and how to promptly fix it. The plumber was friendly and helpful, giving us advice for a future project. We will definitely use again. PLUS the $40 coupon is great! more

A backed up drain on Saturday morning at 7:30 am... a call to Roto-Rooter Plumbers in Pittsburgh... by 10 am problem solved. Bill Miller was fast and polite. I even got a senior discount. A job well done. Thank you! more

Pittsburgh Plumbers that can be trusted. I had a terrible clog, and these guys had someone at my house to give me the estimate quickly, he was nice, courteous and told me I needed a high pressure hose. He made some calls and I had someone at my house about 2 hours later...great for short notice!! Matt was the plumber who showed up and he was patient with my questions, respectable of my house and very nice. A great representative of roto-rooter, give him a raise! Thanks for everything guys, anything else I need you'll be hearing from me. more

I had water pouring into my kitchen like Niagra Falls from a leak in toilet on the floor above me. Roto-Rooter sent someone out the day I called, and the plumber, Matt (2120), was knowlegeable and friendly. Most importantly, he was able to stop the flood gates, all at a reasonable price. I would recommend RR to anyone who needs quality plumbing help! more

Invoice# 5716313461 Technician: Matt 2120 more