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very impressed!!! - Review by citysearch c | Roto-Rooter Plumbing & Drain Service

Roto-Rooter Plumbing & Drain Service

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very impressed!!! 5/21/2012

I called Roto Rooter on a Sunday morning--fully expecting to leave a voicemail and have a return call in the next few days. I needed an outdoor connection established for a hose (certainly not an emergency). To my surprise, someone answered and said a technician would be at my house within 2 hours to give me a free, no-obligation estimate. Remaining somewhat skeptical, I waited for the technician to arrive (which he did in the specified time frame) and he gave me a quote of $235--which was FAR less than I expected from an on-call plumber working on a Sunday! He performed the work immediately and was done in about 2 hours! I couldn't be happier with the service and the efficiency of it all REALLY caught me be surprise! The technician was also friendly, efficient, and professional. I would definitely recommend Roto-Rooter to anyone and will certainly use them again if any needs should arrive in my future. No lie, they are by far the most positive experience I have ever had with any sort of repair technician (and I've been a homeowner for a little over 3 years). The technician I worked with was Ken Baker--very very nice man and also did an excellent job! Thank you Ken! My 3-year-old daughter thoroughly enjoyed playing in her pool for the first time yesterday :) more
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