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Excellent Service - Review by Chrissy B | Roto-Rooter Plumbing & Drain Service

Roto-Rooter Plumbing & Drain Service

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Excellent Service 8/19/2012

My wife had surgery and I just brought her home for a few days of bed rest. Our oldest son and our two grandchildren came that Friday to spend the night with Grandma before school started. It's now 10:30 Saturday, after making a big breakfast, I find that I have NO hot water! Tahts when I went straight to the "yellow pages" and found Roto-Rooter was local, had senior discount and no extra charge on weekends. When I called Roto-Rooter around 11:00am and asked about service, the immediate response was, "No problem, will have someone there within 3 hours." By 1:30 Roto-Rooter called to inform us we were next on the list and they will call back when he is on his way. The repairman was here by 3:30 and he told us he thought he could repair our water heater for a few hundrecd and save the cost of $500 - $1200 for a new heater. By 4:15 we ahd hot water and we3re totally relieved it didn't cost us for a new water heater. Best part was that it was fixed in a few hours. Roto-Rooter mad for a very pleasant weekend after all! more
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