A group of my friends and I, nine in total, made reservations to eat at the 9th Door. We had been looking forward to it as soon as we heard about the place. We arrived at the designated time only to be ignored by the hostess. We finally got her attention and were told to wait while the table cleared. Just as we were about to be seated the music's volume suddenly went up drastically to the point of being annoying. I asked the hostess if the volume could be turned down, to which she replied that it was beyond their control. We sat down anyway, right below one of the blaring speakers, and tried to decide what to eat. We couldn't hear each other speak. Someone from the group couldn't take it and decided to leave. The rest of us stayed in the hopes of being wowed by the food. The waitress came over and began to take our orders. She was nice enough, but was annoyed when we mentioned the volume. She stated that the restaurant becomes a kind of club after 10pm on the weekends, and that the music would normally be muffled by a bigger crowd. Well, it was pretty slow, so there was no reason to keep the music at that level. One of the tables next to us also complained about the music, but got the same canned response. Well, moving on...the food was decent. The only thing I could rave about was the croquette with mushrooms and rice. That was fantastic! Everything else, like the tortilla espa?ola, patatas bravas, calamares a la romana, chorizos, and the espinaca salteada were average. The gambas al ajillo, which I had high hopes for turned out to be cooked in rendered chorizo fat (at least from what I could tell). It had no olive oil or garlic taste to it. It, along with the sangria, were disappointing. The portion sizes were about what I expected with most dishes being priced well. The waitress was competent and friendly, once we got past the music issue. All in all, I have to say that 9th Door is an average tapas bar with serious customer service issues. Don't go!
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