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Businiess name:
Ninth Door
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Review by:
citysearch c.
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Review content:
I am reading reviews on this because I am in the service industry and like to know what really gets people.I like to keep up with my favorite places and I constantly maintain and improve my own service by finding out what works and what doesn't. I look for likes and dislikes and constantly make a point to do all that I can to make people's experiences amazing, You know it's good to give them something to come back to.
I have to say, that it's individuals that blow things out of proportion that make it difficult to get a fair assessment. This place runs the way it does and it is successful and usually pretty busy. If you go to a friends house, are you going to complain about their dining room and the music? Doubtful. I kinda see it as going out to enjoy yourself. They offer what they offer and if you don't like the offerings, maybe you shouldn't be there in the first place. If you are that interested in the specials, grow a set and ASK. yeah it's their job to inform, but it's also your responsibility to say what you want. In my job, I like to get a feel for what people want. Which is why I ask. Some people however come across as so unapproachable that you just want to get their order and leave them be! I personally love the guests who come in and order, but then change it all up so that they in fact are getting nothing remotely close to the initial chef's conception.
Does anyone ever take into account that some things don't come easy? I personally am a loyal patron at a few places and I can say that like every other establishment, they have their bad moments. But take into account that those moments usually occur when it becomes suddenly busy, or a guest is so high maintenance that it can literally detract from a server being attentive to their other guests. Granted, rude is never the way to handle this, but sometimes you just wanna snap when you are treated so crappy by individuals with such high and unrealistic standards who have probably never worked a day in their life in an actual busy restaurant. It is absolutely the server/ bar/ and overall staff's job to maintain professional, consistent, and service worth coming back to. But trust me that there are the rare handfuls of guests that most would never want to have to wait on again. So remember that when you come into a place and get ""crappy"" service, is it really all the service? Or did you have something to lend? And reeeeeeeally??? Making assumptions about a place and how it ""thinks"" in order to vent really gets you nowhere....
Pros: Amazing staff, fabulous food, Love it!
Cons: Can be a bit hard to get a table on weekends.
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