My job takes me all over the world...and my laptop of course travels with me. One particular visit in Los Angeles made me realize that my laptop was a little overworked and it decided not to boot up. I immediately called my tech folks at New York Computer Help at about 9PM. I received a live person who calmly relayed the nature of the problem and the resolution. So, I overnighted my laptop from LA to NYC. Then, the techs fixed my laptop with the resolution discussed on the phone, and overnighted it back to me in LA. My laptop, although on jetlag, is back in full force again. Now, I'm off to Cairo and so is my laptop. I have developed such a sense of comfort with NYCH that I am forever an eternal fan!
Pros: Responsible, Reliable, Reasonable
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