I was used to going to the Best Buy or Circuit City store for tech support. And waited 2 weeks for my computer to be fixed. Yesterday, I went the New York Computer Help shop - the west side one on 57th - and was really happy. I'm really not one to review a company, but really want to share my experience. I was greeted nicely and the gentleman waited patiently for me to finish my sob story about how my computer has a slow startup and sometimes get a blue screen. I dropped my computer off, got a call with the diagnostic 2 hours later. I approved for $125 and was able to pick up my laptop the same day. They even explained how to prevent this issue from happening again. Definitely top-notch service.
Pros: professional, respectful, and qualified
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