KIRKWOOD AUTO CTR

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4913 KIRKWOOD HWY
Wilmington, DE 19808

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(302) 304-8896
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Main categories:

Oil Change

Related categories:

Automotive

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Auto Repair & Service

Reviews
( 385 )
( 204 )
( 7 )
( 8 )
( 1 )

Best

Not only does Kirkwood Auto do a great job taking care of my car, their service advisors always take lots of time to explain to me what they've done, what they've found and what I...

Worst

I've been here a few times now, and I like the level of service they provide - friendly, prompt and thorough. However, they are dealer-level expensive. My latest visit confirmed -...

Excellent service 9/7/2011

Not only does Kirkwood Auto do a great job taking care of my car, their service advisors always take lots of time to explain to me what they've done, what they've found and what I need to look out for. I trust them and never feel like they are trying to 'sell' me more work. more
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Oil changes, fluid flush 9/3/2011

Service workmanship and price were Excellent! more
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routine service 9/2/2011

Once again, superb service. I have been using Kirkwood Auto for 30+ years, and they never fail to disappoint me. more
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Routine maintenance 9/2/2011

Scheduling routine maintenance is easy and the wait times are short. I appreciate being advised of other issues that may come up during the routine servicing. more
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Dependable 8/31/2011

I had an emergency brake situation and came in Friday afternoon, just before Hurricane Irene. I had no appointment. I was well taken care of and waited while parts were ordered and the ABS situation was repaired. This was not a good time to have an emergency, but I knew I could count on you. Thank you, so much. I drove out with confidence. Rochelle more
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Extremely honest and highly professional 8/30/2011

Honest, reliable, friendly, professional, dead on time. I fully trust their judgement. If they say something needs to be fixed or changed on my car, I know it really needs to be fixed and it's not just some money-making scheme. Often, they even tell me how much longer I can get by before something needs fixing (for example breaks). This way I got another whole year out of breaks that were "running low" last year. I would never want to go anywhere else. My cars have a combined age of 33 years. I can just picture what would happen if I dropped them off at another garage that does not have Kirkwood Auto's work ethics. I would walk out with a $1000 list of so-called "repair recommendations". I mean it's a classic, right: Take a 19 year old car to the repair shop, and they will go to town.... Not at Kirkwood Auto. Just had my car inspected. It "needs" absolutely nothing. So I paid for my oil change and walked away. That's what I call honesty. more
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Unexpected breakdown 8/30/2011

With only power to half the building, my car was repaired in record time and we didn't have an appointment. Thank you. more
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arthurm 8/29/2011

A very pleasant visit and transaction. Staff was most courteous, professional and kept me informed. Will do business with you again. more
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happy with visit to buy new tires 8/29/2011

Very satisfied with the all aspects of my visit to your shop, from 1st phone call to car pickup. I hope the tires themselves deliver the same results. Waiving the fee for a qt of oil you added prior to my phone call, where I declined the oil (unaware it was already in)was also a nice surprise. more
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Thanks for the fast service 8/29/2011

Thanks again for the fast service Kirkwood Auto. And for your commitment to honest and friendly service. You have been able to repair my truck as where the dealer could not ! and wanted to charge me for repairs that that were not needed. So I thank you. Terry McBride more
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Needed headlight again 8/28/2011

Thanks for fixing it quickly on such short notice more
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New Michelin tires 8/27/2011

Service was wonderful, price was good. more
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acura 8/27/2011

As usual excellent service was received as well as communication between your people and us. Thankyou more
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don't get ripped off by your dealership! 8/27/2011

There are two services toyota insisted i needed, totalling $2,500.00 i checked with Kirkwood. Auto Center and they explained that i did not need any such service. Two mechanics checked my transmission....no problems. I trust them and intend on going back again. more
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Resolve cause of brake alarm light fault and correct problem 8/25/2011

This was a second visit for this problem. Cause traced to intermittent/defective level sensor in steering fluid chamber which was replaced. more
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Explanations appreciated 8/24/2011

Kirkwood Auto makes auto repairs as painless as possible. We all know you need to maintain a car for it to run properly, and it doesn't come cheap. But Kirkwood Auto explains why certain repairs must be made, so at least you know what you are paying for. I appreciate that, and then I am not upset to spend the money needed to keep my car running efficiently. more
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Very good service. 8/24/2011

Don gave us adtailed list of what needed to be done to repair our Chrysler 300. He explained to us everything very well. more
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Highly recommended! 8/24/2011

Excellent,courteous service, done on time. No high pressure tactics. Helpful suggestions. Best automotive experience ever. more
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Excellent Service 8/23/2011

As I have come to expect, the service is consistently exceptional. The car is ready when promised, and any additional service recommended is explained thoroughly. more
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Camry 8/22/2011

Very Satisfactory oil change, etc., and work on brakes. more
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Owner Message

  • At Kirkwood Auto Center, our clients are the focal point. We want to make sure that every person that steps into our facility is treated with warmth and transparency. We want to treat you like family, and this approach is why our AAA Approved facility has proudly served the community for over 40 years. We’ve also been recognized by the Reader’s Choice Awards for “Best Auto Repair and Tire Center” in Wilmington, Delaware! We offer a full suite of auto services, which are performed with high-quality components and tools, to all makes and models. This includes general repair, preventative maintenance, engine light diagnosis, brake repair, wheel alignment, transmission repair, and more! We offer the best payment plan in the industry, which includes no interest on all purchases over $199. We also have loaner cars and dedicated shuttle service so you can get to your destination while your vehicle is being serviced!

Additional information
  • Hours: Mon 07:00am-06:00pm, Tue 07:00am-06:00pm, Wed 07:00am-06:00pm, Thu 07:00am-06:00pm, Fri 07:00am-06:00pm
  • Payments: Master Card, Visa
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