KIRKWOOD AUTO CTR

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4913 KIRKWOOD HWY
Wilmington, DE 19808

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(302) 304-8896
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Main categories:

Oil Change

Related categories:

Automotive

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Auto Repair & Service

Reviews
( 385 )
( 204 )
( 7 )
( 8 )
( 1 )

Best

Not only does Kirkwood Auto do a great job taking care of my car, their service advisors always take lots of time to explain to me what they've done, what they've found and what I...

Worst

I've been here a few times now, and I like the level of service they provide - friendly, prompt and thorough. However, they are dealer-level expensive. My latest visit confirmed -...

service today 7/28/2011

Pleasant, efficient, and on time. Do what is appropriate and communicate with you more
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Proactive team 7/28/2011

You guys really help provide peace of mind. I am so glad your team is always so proactive in keeping an eye on things that are about to go bad. You did a great job on our Hyundai Elantra and caught the fact that the battery was dying, some bulbs out, and transmission fluid a little low. Means so much to me when my daughter has to drive this car an hour each way to work. Thanks again. Sincerely, Anthony P. more
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Splendid.. 7/26/2011

Happy customer. I come back again until my car farts its last exhaust. more
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service 7/26/2011

Helpful staff---completed ahead of schedule---no unforeseen expenses more
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They treat me like family! 7/26/2011

The Kirkwood Auto folks have always been the most caring, sharing, fair employees. Please consider them for your next automobile repair. more
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Consistently Excellent 7/25/2011

Every phase of the customer experience is excellent at Kirkwood Auto. I have never been less than completely satisfied. more
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Driver Window regulator replaced 7/24/2011

Kirkwood was able to get the part which was supposed to be a 1-day special order the same day. Only problem was that when I got the car and was driving home and used the window, it went down fine, but in closing it went all the way up and came back down about 5 inches. That necessitated using the window lever twice. I was able to take the car in the next day and the regulator was reset. No problems thus far. more
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Tire replacement and routine service 7/23/2011

As always, service was excellent and staff friendly and competent. more
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engine covered in oil. 7/22/2011

Had oil change done. Got home parked in my driveway, came out later to find numerous oil spots on concrete driveway. Looked under the Hood, found drivers side of frame covered with oil as well as battery tray full of oil. Either tech. Let filter drain down engine or spilled oil while refilling engine. Nice mess as fan whipped oil all around. Had to use engine cleaner to remove the oil from everywhere it was dripping from. Not Happy about spots in driveway. more
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Good Honest Service 7/22/2011

Thought I needed brakes based on mileage and some noises. Scheduled service and was told I didn't need them yet. more
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mr 7/21/2011

great service and professionalism.My writer christopher was very knowledgeable more
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Great Experience 7/20/2011

Wonderful and timley service; everyone is friendly! more
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scheduled maintenance 7/14/2011

very honest, dependable, accurate,trustworthy, courteus more
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Another positive professional experience. 5/17/2011

As always, everyone involved was courteous and helpful, and everything worked out smoothly and on schedule. Many thanks! more
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Service 5/17/2011

My experience with my recent service was excellent. more
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Recent Routine Maintenance 5/15/2011

Great experience--as usual. In and out quickly. I wouldn't ever even consider going anywhere else! more
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nitrogen tires 5/14/2011

Did a nice job finding a slow leak (rust on something...) more
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Thanks for the excellent and prompt service 5/13/2011

You folks remain expensive but the work is quality and so I remain a satisfied customer... Thanks more
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Their Experience Saved The Day For My Repairs! 5/13/2011

Brought my car in because it was acting "possessed". All lights on dash were coming on intermittently and car reamined running once keys were removed. The dealer had tried to repair in the past, but never located the actual source of the problem, despite a $3,000 bill. Kirkwood Auto had experienced this with a past customer, and knew what to look for. Along with Water Dr's they located 2 leaks that affected the electrical system, and were able to fix it! Their customer service and experience can't be beat!!! I highly recommend them for all repairs. more
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Pleased With First Visit 5/12/2011

A dear friend of mine has been going for years and suggested I try Kirkwood, since my vehicles' warranties were expiring. I took her advice and was quite satisfied. The free Wi-fi was a plus, since I had settled in for a long wait with my iPad. However, I would recommend bringing your own coffee. more
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Owner Message

  • At Kirkwood Auto Center, our clients are the focal point. We want to make sure that every person that steps into our facility is treated with warmth and transparency. We want to treat you like family, and this approach is why our AAA Approved facility has proudly served the community for over 40 years. We’ve also been recognized by the Reader’s Choice Awards for “Best Auto Repair and Tire Center” in Wilmington, Delaware! We offer a full suite of auto services, which are performed with high-quality components and tools, to all makes and models. This includes general repair, preventative maintenance, engine light diagnosis, brake repair, wheel alignment, transmission repair, and more! We offer the best payment plan in the industry, which includes no interest on all purchases over $199. We also have loaner cars and dedicated shuttle service so you can get to your destination while your vehicle is being serviced!

Additional information
  • Hours: Mon 07:00am-06:00pm, Tue 07:00am-06:00pm, Wed 07:00am-06:00pm, Thu 07:00am-06:00pm, Fri 07:00am-06:00pm
  • Payments: Master Card, Visa
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