Hoekstra Htg & Clg

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17907 Dixie Hwy
Homewood, IL 60430

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(708) 271-9960
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Hoekstra Htg & Clg - Homewood, IL
Hoekstra Htg & Clg - Homewood, IL
Hoekstra Htg & Clg - Homewood, IL
Reviews
( 235 )
( 7 )
( 2 )
( 0 )
( 0 )

Best

Stephan is a well qualified HVAC Technician. He put our compressor unit back in its designated place after being hit by our condo snow plow company and dislocated from the designa...

Worst

All reviews seem positive

Jeff Hayley 6/11/2019

Great job, good clean up and unit running fine. more

Very good worker! 6/6/2019

He was a very personable young man, and did a very good job! more

My New AC 5/31/2019

Hoekstra HVAC very professional and more then anything " HONEST" no over sell only what I needed to make my home comfortable. Thank Dave Heffron , Jackie , Victor Horta great tech. more

Air conditioner tune-up 4/25/2019

I was extremely pleased with the job Jeff did with the tune-up on our air conditioner. He was very professional and explained the whole process that was performed on it. I would recommend him and Hoekstra heating and air conditioning to anyone. more

hoekstra 4/8/2019

Jeff is always dependable and always on time..i always have peace of mind when dealing with Hoekstra. more

jeff hayley 3/30/2019

jeff was great! He even got up on a ladder with his screwdriver and changed my furnace filter! then he suggested how to make a modification to my duct work to make changing the the filter much easier. Hallelujah! I love this guy! more

Salvador Corona 3/15/2019

Salvador was professional from the beginning with his introduction and explanation of service to be provided. Placed runners from front door to entry to basement. He appeared to know what he was doing and willing to explain what service was needed and what he had done. Showed me the defective units and why they needed replacement. Completed service by leaving my house as it was prior to service. more

Great Service 3/8/2019

This is the second time Jeff has done our yearly inspection. He is very professional and informative. The Hoekstra team is always on time and I’m confident my furnace is in good hands with them. more

Tim McAllister 2/4/2019

Tim McAllister did a great job for us today! We hope we get him again the next time our furnace needs servicing. more

Always excellent service 2/4/2019

Jeff Hayley was our technician today. Arrived right on time. Fixed the furnace in short amount of time. He was courteous, knowledgeable, and friendly. Hoekstra HVAC has the best technicians and customer service. We've been with them over 20 years and would never go to anyone else. more

Hoekstra HVA -Salvadore 1/31/2019

My furnace died the night of the historic brutal polar vortex. Hoekstra sent a technician out in the horrible weather to temporarily start my 20 year old furnace. Early the next morning the vice-president Dave came to my home to review my options to purchase a furnace. I signed a contract and paid. The furnace could not be installed until the next day. Fearful that my old furnace would not last through the expected minus 25 degree night. Hoekstra sent another technician that afternoon with temporary replacement parts for the old furnace. The next day Salvadore installed my new furnace with the outdoor temperature not rising above minus 14 degrees. He brought with him two portable heaters to keep me warm while he disconnected the old furnace and installed the new one. Everyone at Hoekstra from Jackie on the phone to all of the technicians were top quality people, service oriented, polite, skilled communicators, skilled technicians. On a rating of 1 to 10 I'd give everyone a 99.p more

Great service 1/27/2019

Called Hoekstra recently when our furnace was not operating properly and the coldest, subzero weather was coming. Tim M. came out and did a thorough diagnosis, determined the problem and suggested a solution that required ordering a major part that was still covered by mfg.s guarantee. He was straightforward, informative and gave us the facts. The part came in and was delivered and installed the next day by Todd K. Todd arrived on time, worked neatly, efficiently and professionally. The job was completed in about 2.5 hours. Our home was once again warm and comfortable. It's important to say that Hoekstra didn't install the furnace, but they were there to help us when factory authorized service was needed. Thanks Hoekstra! more

Prompt, efficient and helpful 1/23/2019

Jeff was really helpful, knowledgeable and efficient. He explained the problem in easy to understand terms and reassured us that although he didn’t have the part we needed that it would be ordered promptly and installed ASAP next Day. He reassured us and answers all our questions. more

HVAC Technician John Hall 1/15/2019

John was part of a two man crew that installed the new furnace and air conditioner on 01/14/2019. We had been told earlier by two other members of the company how professional their installers were. I must say these two installers, in all the 69 years of my life, are the most kind, knowledgeable, hardworking, professional people you could have work in your house. We have had repair people over many years for TV's, stoves, washer/dryers, you name it but this company trains the best you could have do your work. In/out in less time than was stated when they started, work was top notch even to making sure every little detail was covered and patching all the blank spots on the ductwork where items were removed that was not used any longer. Very well trained installers and the company even has a supervisor stop out mid-installation to see how everything was going. WOW, great company and great people to work with. more

Furnace repair 1/8/2019

Waking up to a furnace not hearing, I called Hoekstra as soon as I knew someone would be in the office. Brenda listened to my concerns and immediately scheduled a technician to come to my home. Jeff H. arrived at the time agreed upon. He listened to my concerns and immediately set about fixing the problem. He explained what needed to be done and what was done when he was finished. He cleaned the work area and made sure the furnace was working properly before he left. He was patient and polite and very professional. more

Furnace 12/23/2018

Larry M was great, came out on sunday and taught me a thing or two on the care and maintenance of my furnace..Very happy with the service..Hoekstra is a great company had my furnace installed 3 yrs ago had no problems..even without my yearly check ups..I know now its best to have it done as instructed .. more

Another happy experence with Hoekstra! 12/14/2018

I have been using Hoekstra for a long time and I am always happy with the service. John came out to address an issue with my heater and got it fixed in no time! He was very personable and really knew his stuff! more

Thank you... 12/11/2018

Jeff Hayley is the best. Thorough, efficient and knowledgeable. Very respectful of my property. He immediately dons shoe covers upon entering w/o prompting. I appreciate all you do more

Great Service! 12/6/2018

Very happy with my service technician. Would recommend Hoekstra to anyone, John knows his stuff! more

Good job 12/4/2018

Larry came out on schedule and worked quickly. He was pleasant and honest. We thought the problem was major, but he saw the minor problem and cleaned the furnace. The house was warm in a short time. more
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    A Legacy of Vision and Innovation.

    Lennox is built on a legacy of innovative firsts, from the introduction of the riveted-steel furnace in 1895 to some of the most efficient air conditioners available today. Over the years, Lennox has set the standard for home comfort, and we continue to push the standard forward with a lineup of more than 60 leading-edge products and a network of more than 6,000 full-service dealers.

    Need product information or a quote for service, please call 800-953-6669 to be connected with a local Lennox dealer or visit our website www.lennox.com.

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