Benjamin Franklin Plumbing

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108 W Butler Ave B
Doylestown, PA 18901

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(215) 340-7921
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Reviews
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Best

Dave was on-time and friendly. He replaced our sump pump and thoroughly explained all of the work he completed. Great job!

Worst

they did three jobs for us and two had problems. in one, a pipe separated at night and began flooding my basement. in another, they put in the wrong type of well pipe according ...

wateer softener 12/14/2011

Jerry and Chris did a super job installing the softener more
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hot water heater 12/9/2011

good service/install - fair price - Ed cleaned up nicely more
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Good job! 12/8/2011

Ed arrived on time and fixed the problem in the kitchen sink. Also told me about BioBen so I could alleviate a future problem. more
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Water Heat Replacement 12/1/2011

As their slogan states they are the punctual plumber! Was told that someone would stop by between 9am and 12pm, I received a call beforehand notifying me of estimated arrival and Ed showed up promptly at 9am. He was very knowledgeable, tidy (wore shoe covers and laid down protective covering on the carpet), very professional, and an all around great guy. The hot water replacement went smoothly even with the complications from the incredibly hard water and sediment buildup. Would definitely recommend Ben Franklin Plumbing to anyone in need of plumbing services. more
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Very efficient. 11/22/2011

Ed and Chris were very quick and efficient and explained everything to me fully. They were also very clean, wearing covers on their shoes which no -one has ever done before. I will definitely recommend your company. Thankyou. more
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Awesome! 11/22/2011

We joined the Ben Society and had the house inspection. Everything was good but one of our toilets. We ordered a new one and Ed put it in a little while after. He did a great job. It only took him about an hour or so. The toilet is great and works perfectly. We love it. more
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Gas Fireplace serviced 11/4/2011

Jerry was on time very professional and job completed in an half an hour. more
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Great work, Ed and Vin 10/20/2011

Ed and Vin just did a complete sump pump renewal in our basement. Their work was professionally accomplished. Ed tested the new system and answered any question I had. We had Ed do work for us in the past, and would be confident to have Ed and Vin do future work for us. Dennis L. Warminster 10-20-2011 more
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I hired BF to replace my sump pump, hot water heater and hook up an new sink and dishwasher 10/18/2011

Jerry and the entire team at BFP was extremely friendly, courteous, knowledgeable and timely. I trusted them in my home and have complete confidence that the job was done properly. I will definitely refer business to them. more
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A very positive experience from start to finish 10/10/2011

Jerry was in a clean uniform and put on his "booties" each and every time he entered our home. He was polite and showed me both the current issue and solution as well as pointed out the potential for future issues. Ben Franklin plumbing in New Britain always exceeds our high expectations. We would never consider using anyone else. more
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Great Job Ed! 10/4/2011

Ed was easy to work with, very knowledgeable, and always had our best interests in mind. more
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Ed was great 10/1/2011

Professional, knowledgable, fair pricing, thorough, as well as very good people skills, Ed Waterfall was excellent. I will recommend to others! more
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Efficient and excellent service 9/29/2011

Ed was pleasant and explained the details of the job clearly. Neat and efficient work, thank you! more
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Excellent Job! 9/22/2011

Ed did the work at my house twice and came also to assess the issue a few days before doing the work. He was a pleasure to work with, very nice, courteous, and extremly knowledgeable. Ed is also very personable. He knows he work and what he is doing is also very thorough and triple checks his work. He was helping me with a hose and caught a mistake I made that could have been a very bad one. This was caught because he checks, checks, checks, and rechecks his work. Thanks to Ed my error was caught and not only was the issue resolved, but an issue that could and would have occurred in the future was squashed before it could even become an issue. ed also gives very sound advise and thoughts when it comes to plumbing, his expertise! Thanks Ed! I really love how courteous and professional everyone at Benjamin Franklin is and they are always on time. more
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professional,on time,efficient,and courteous 9/16/2011

Ed was here with an estimate on my Basepump back up sump pump the day after I called, and in the midst of the after-effects of Lee's rains and our flooded street, even though they must have been swamped with calls! We made an appointment to install, and he was on time as promised. He was very informative, even fixed current problems he found that someone else had caused. Ed is neat, covered all carpets and cleaned up.We were very happy with the service and he's the man I will call with any future problems. more
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I was happy with the service provided by the office and Ed my plumber. 9/15/2011

Ed did a nice job replacing a water softener. He was friendly, courteous, and did good work. more
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Fast, professional and very helpful. 9/13/2011

Always quick to respond. Service rep was excellent. Explained the problem and had a solution. Have used Ben Franklin a number of times and have always been satisfied with the results. more
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Excellent as always!! 9/13/2011

Ed was great and my expectations were surpassed. As always, a great job....very professional. more
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Stuck Garbage Disposal and Clogged Kitchen sink. 9/10/2011

Garbage disposal was stuck 5 days prior to calling plumber and would not respond to the allen wrench twist. Also, slow drain in sink. Called BF from ad in circular and Ed arrived at appointed time. Ed replaced disposal and pointed out that Draino and other like-brand drain cleaners were hurting pipes in my house. Ed recommended BF's eco-friendly brand that would work better at cleaning clogged pipes. Ed was thorough, clean and efficient and got my kitchen sink back to normal. Also, accepted coupon from circular as partial payment. more
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There when I needed them 9/9/2011

They were all Business...these are our prices, this is what it will cost...which I found a bit cold, especially since I was dealing with a situation (water in basement) that had left me frustrated, and feeling a bit on edge. I could have used a little reassurance to go with the somewhat costly price tag...if nothing else, to help remind me they had my back, this was taken care of, and there was no need to worry about water and a faulty pump again. Regardless, they came through when I needed them, so a big thank you for that. RESPONSE FROM Benjamin Franklin Plumbing: I am so sorry to hear you felt we were less then caring when we were out to your home. It was never our intent. During this time, our plumbers were working around the clock to be available for those who needed us. I did question Ed, your plumber that day, and he did not realize he had behaved in that manner. He was concerned, since that was never his intent. I hope you will except our apologies, and if we can help in any way further, please don't hesitate to call. more
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