Ed did the work at my house twice and came also to assess the issue a few days before doing the work. He was a pleasure to work with, very nice, courteous, and extremly knowledgeable. Ed is also very personable. He knows he work and what he is doing is also very thorough and triple checks his work. He was helping me with a hose and caught a mistake I made that could have been a very bad one. This was caught because he checks, checks, checks, and rechecks his work. Thanks to Ed my error was caught and not only was the issue resolved, but an issue that could and would have occurred in the future was squashed before it could even become an issue. ed also gives very sound advise and thoughts when it comes to plumbing, his expertise! Thanks Ed!
I really love how courteous and professional everyone at Benjamin Franklin is and they are always on time.
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