The charges, especially for packing materials are extremely high ($500 out $1000 for ducking tape and shrink wrap). So I suggest to stay away, especially because this seems to be the main source of income for AVL's business. Below is the whole story.
When I ordered the service I told them that I'm going to pack everything myself. And we WERE fully packed - everything in taped and sealed boxes. The movers still managed to use 14 rolls of duct tape to seal the already sealed boxes. They definitely could use less.
However, my main problem came from the fact that when I spoke to AVL on the phone, they told me about charges for packing materials and I asked them: "if we are fully packed, this is probably going to be negligible, right?". They confirmed this statement.
However the summary of charges that I got clearly showed that packing materials summed-up to almost $500 (!!!), more than the charges for packing and transportation time!!! This by all means can not be considered negligible. I was expecting it to be $100, $200, maybe $250 - but definitely not $500.
The main cost for materials was due to the shrink wrapping, which is a per-item charge - $25 per piece, and I only fully realized this when the bill was presented to me. If this costs so much - wasn't the foreman supposed to tell me what they are going to wrap?? The movers wrapped 13 pieces of furniture, while some of them absolutely didn't require any wrapping - it could go as is, or with just some white paper on the corners (it's was not new furniture anyway).
If starting to be picky it looks like I was charged 4 times for the same work:
1. I paid for the moving time in general
2. Additionally I paid for the unnecessary wrapping material
3. Additionally I paid for the time it took to do the unnecessary wrapping
4. On top all that I paid 9% fuel charges - aren't those supposed to be only for the packing/moving time and NOT for the packing materials?
I was planning at a cost of $600-$750, but with the packing materials going through the roof and the fuel charges being added on top of all other charges it went up to a $1000.
So my recommendation - choose service that will charge you fixed price, and stay away for AVL System Movers. When I told them the above story, they first promised to get back to me, but never did so and were just dragging me, until they just stopped responding to my emails. Greedy, greedy, greedy - this all I can say.
more