YES! Air Condioning & Plumbing

Just a quick note of thanks to express our appreciation for all of the extra effort installing our new air conditioning unit. You guys are terrific and we thank you for going the extra mile to earn our business! more

I wanted to thank you for replacing my air conditioner. The new on is working wonderful! I also want to compliment are all the people I came in contact with everyone is so polite and courteous and all were very professional-Thanks for being the best service in Las Vegas! more

We recently had an air conditioning and furnace installed at our home. We were extremely pleased with the manner in which the two workmen performed and installation. They were very courteous, fast and extremely neat. I especially appreciated the face that when they entered our house from the outside, they covered their shoes with booties so as not to soil the carpet. I would be remiss if I did not mention the salesman Jeff who sold us the Yes equipment. he was very pleasant courteous and extremely knowledgable about his product. more

Scott could have your jobs! Im not kidding, Mr M. was terrific. If your not careful, he might end up owning the company. Scott was professional, on time, had a friendly way to certainly knew what he was doing. Ive run many crews in my past work-life and id hire the dude in a second. However, I realize if you give a man too many accolades it could be the kiss of death to his career. He may run off screaming, as the Titanic Director once proclaimed to a nation-wide Oscar audience, "Im the king of the world!" so I wouldn't let him go, hes got a fan. If you know what I mean. If you want to keep him around for a while, just buy the kid a coke, pat him down on his husky shoulders and send him on to the next job. Keep the boy down, I tell you. Speaking of husky, a huge thank you for resolving the warranty issue. I stayed up until three in the morning gazing at new 50 galloner. Truly a wondrous sight, by candlelight, no less. Anyway, I was very happy with the speedy work and my wife and I can get back to our individual hot showers and off the shared sponge bath. Wait a minute... more

We bought an AC from you on Monday and we wanted to comment on the excellent service we received. Our AC went out on Sunday and we called that afternoon and were told that someone would be out between 8 to 10 on Monday. Brent was here at 10:15 looked at the AC and said that it was a goner. he showed us three plans and we took number 2. He filled out the paperwork got credit at Home Depot. he said that 2 or 3 men would be here that afternoon. It was 97 in the house and I can't imagine what it was like in the attic. for those two young men. But they got it installed and cleaned up and we were cooling off by 7 o clock . We would refer your company to anyone. Thank you! more

This is to inform you that recent air conditioning job was well done. The knowledge and the performance of your staff-technicians are excellent. They have shown utmost courtesy and kindness. I would certainly recommend your enterprise to anyone who needs air conditioning work. And thank you for the lovely basket of assorted gifts. more

Last week we purchased an air conditioner/furnace, a water heater and had the ducts cleaned in our home. We are writing to commend the Yes! Team that was involved in the sale, and accomplishment of that work. The salesman Richard, the A/C installers Dennis and Ed, the water heater installer John, and the duct worker cleaner Raymond (ARS) were very courteous, keenly skilled , careful of our home and cleaned up very nicely when the job was finished. It is not often that we have had work of this quality done on our home. In closing, I would like to say that both my wife and myself were very pleased that we chose Yes! as our supplier. It was a real pleasure to deal with a truely professional company like yes! more

This note is to let you and the rest of the yes team know that we are very pleased with the installation for our new heating and air conditioning unit. Despite a shaky start, the team performed great, with Ed and Jordan being the main men on the installation and Mike, who did an exceptional job in the wallboard finishing and painting. We voiced a concern early and you were absolutely stellar in your response. You really do have the customer top of mind... please also extend our thanks to your operations manager Cory who handled an unhappy customer with the class you would expect from a company who stakes their reputation on Customer service. We have been delighted with the Yes! team. more

I wanted to commend you for your wonderful service & your employee plumber Brian. He was both informative & had the best customer service!!! We are currently renting a condo, and when we move into our home, we will call Yes & request Brian to be our service plumber... he was so helpful & solution oriented! My husband and I are in the IT customer service industry & we always aim to make sure our customers are in good shape with their computers, I take pride in rewarding others who have the same belief & ethics that we do. Good job Brian & Yes!!! more

Brent - who initially came out to our home - was thorough, professional and extremely courteous. He discussed all of our options and even when we couldn't qualify for financing, he contacted you and the shop to seek out alternative options for us. Then, when their installation team came to our home - Dennis, Chris and Ed - they demonstrated the same level of courtesy and professionalism we'd experienced earlier with Brent. They worked quickly, thoroughly cleaned up after going into our attic space, and explained all the details of our new unit and how to operate it. And their thoughtfulness to leave a gift basket of goodies was just icing on the cake! No one wants to get the news that it's time to replace their air conditioner. We knew we'd been living on borrowed ... - was thorough, professional and extremely courteous. He discussed all of our options and even when we couldn't qualify for financing, he contacted you and the shop to seek out alternative options for us. Then, when their installation team came to our home - Dennis, Chris and Ed - they demonstrated the same level of courtesy and professionalism we'd experienced earlier with Brent. They worked quickly, thoroughly cleaned up after going into our attic space, and explained all the details of our new unit and how to operate it. And their thoughtfulness to leave a gift basket of goodies was just icing on the cake! No one wants to get the news that it's time to replace their air conditioner. We knew we'd been living on borrowed time and that ultimately this day would come. The call to YES was the best call we could've made. We have kept the company's business card on our bulletin board for several years - after they had come out for other repairs previously. This experience showed us that keeping that card was a great idea more

Brent - who initially came out to our home - was thorough, professional and extremely courteous. He discussed all of our options and even when we couldn't qualify for financing, he contacted you and the shop to seek out alternative options for us. Then, when their installation team came to our home - Dennis, Chris and Ed - they demonstrated the same level of courtesy and professionalism we'd experienced earlier with Brent. They worked quickly, thoroughly cleaned up after going into our attic space, and explained all the details of our new unit and how to operate it. And their thoughtfulness to leave a gift basket of goodies was just icing on the cake! No one wants to get the news that it's time to replace their air conditioner. We knew we'd been living on borrowed ... - was thorough, professional and extremely courteous. He discussed all of our options and even when we couldn't qualify for financing, he contacted you and the shop to seek out alternative options for us. Then, when their installation team came to our home - Dennis, Chris and Ed - they demonstrated the same level of courtesy and professionalism we'd experienced earlier with Brent. They worked quickly, thoroughly cleaned up after going into our attic space, and explained all the details of our new unit and how to operate it. And their thoughtfulness to leave a gift basket of goodies was just icing on the cake! No one wants to get the news that it's time to replace their air conditioner. We knew we'd been living on borrowed time and that ultimately this day would come. The call to YES was the best call we could've made. We have kept the company's business card on our bulletin board for several years - after they had come out for other repairs previously. This experience showed us that keeping that card was a great idea more

I am blown away with their customer service. In the summer at 6:20am I called expecting to leave a voicemail about the problem I was having with my AC. Someone answered and scheduled Brent to be at my house between 8am and 10am. At 7:45am I got a call saying Brent was on his way. Brent arrived shortly and checked out the 20 year old failing unit. It was beyond repair. We discussed all my options and once I decided which replacement unit I wanted, Brent started calling in the order. Before we finished all the paperwork, the installation crew arrived and started their task. All the work was done by 2pm. I plan on telling everyone about their exceptional service and professionalism. I am thankful to them for making what could have been a very hot couple of days disappear in about 6 hours. more

I am writing this on behalf of technician/specialist Jordon A. He was at my house installing a heater and AC furnace. I must say his perfomance was outstanding and in a timely manner. His performance shouldn't go unnoticed. I asked many questions and he was able to provide me with answers, he cleaned up after himself which I found amazing, he re glued the tape on ac unit which was coming unglued and done by another installation specialist. He insured before he departed the premise that the AC and heater units was operational. His attitude, performance and work ethic went above and beyond expectation. Im so thankful he was chosedn to come out and install the unit couldn't ask for a better specialist. I'd like to say he's a great employee to have on board. he understands and knows his job. I gather that from our conversation. He really enjoys what he's doing. Please acknowledge him for me and let him know I say, Thank you again. more

I had my AC replaced tonight and the 3 guys who did it were so friendly, polite and they finished in less than 2 hours!! This was the best customer service I've ever received from repair or installation techs of any kind. They were awesome! Unfortunately I can't remember their name. They gave me a card and I give a huge thanks from me and my family. I will definitely be recommending you guys to my friends and family. more

writing to express my appreciation to Billy C. for a job well done. He took the time to answer all my questions and showed he cared about the customer. His appearance was outstanding. His professional attitude and abilities make him one of the best technicians I have ever met. His work makes him stand out. Your company is second to none. Thanks for the service. more

Dennis, Pete and Jordan showed up, professionally dressed, polite and went to work like a trio of surgeons laying down plastic, taking the old system apart, bringing the new system into the house, working in very hot and unpleasant attic conditions, setting up the new system outside and hooking everything up like doctors! They were impressive, knew what they were doing, cleaned up after the project was done and then presented us with a gift basket! What else can one ask for!. Thanks alot more

On behalf of my wife and myself, we would like to thank you for the gift box that was presented to us after the professional installation of our new Rheem split AC system this afternoon. We were so impressed with your company that we have to write you this. From the very start when we met Jason H., he arrived ontime, he was dressed professional and prepared to discuss our needs in detail. Little did I know that as Jason and I were touring our backyard that our now replaced AC system had a fire start in the system electrical switch box next to the air conditioner. Jason dropped his bag without hesitation put a pair of gloves on and went to the electrical box and turned off the system that had blacked the box and part of the wall next to the AC unit. This fire was due to a local warranty replacement company who did not know what they were doing! more

I just wanted to thank you for sending out a great service specialist Matt H. This is the second time we used your company. The other time was for air conditioning. We are planning to remodel our bathrooms and your name has stayed on top of our list. Actually now you are the only name on our list because of the professional attitude of Matt and how everyone was treated us that we dealth with . You should be proud that we felt like we were getting small town treatment. Everyone including your phone people were great. We will be happy to tell people about your service. more

The purpose of this is to share with you how appreciative I am that your service specialist, Ed, cam out to my house to fix my air conditioner. Ed was very helpful, patient and knowledgeable about this job. He came right in and explained everything to me and assisted me in making the right decision. It was so incredibly hot in the house and Ed never complained. he was patient while I weighed my options and walked me step by step through the entire process. Ed Represented Yes! Air condItioning very well and I just wanted to take this time out to let you know what a wonderful employee you have working for you. Thanks again for all your assistance. Ed your terrific! more

Wanted to thank you and your employees for their professionalism and knowledge in the installation of our new air conditioner today. Phil Filask and his new partner were very congenial and helpful in helping us select the AC Unit. Jordan and Pete were very good at hooking it up and showing us the particulars of the new unit. In short, at this pint we were very satisfied and would recommend your Company to someone asking who we would recommend. Thanks again. more