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Superior Water & Air

id: 30444010
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3536 S 1950 W
Salt Lake City, UT 84119

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(801) 974-9090
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Reviews
( 3 )
( 3 )
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( 3 )

Best

I called your company about a water softener problem I was having. The person on the phone said that they could scheduled a service tech to come out to my home. I explained to the...

Worst

I recently had my old 40 gallon water tank go out. I went over to Home Depot to check out prices for tank and tankless water heaters. My wife and I are pretty strapped financially...

Editorial review from Citysearch 2/16/2013

Service was on time and quick. Thanks Jordan F., best technician Superior has sent to my home. more

Editorial review from Citysearch 2/16/2013

Incorrect installation damaged the structure of my home. They refuse to correct the damage. They ignore phone calls and emails.\r In December 2010 Superior Water & Air installed a tankless water heater and a new water softener. Only one person was sent to do the entire installation. He drilled holes in my existing beam next to a weight-bearing wall and about 1/2 inch from the bottom of the beam. This resulted in weakening the structural integrity of my house. After failing Orem City inspection twice they got an engineer to say ""although reduced in strength, the joists still meet minimum requirements for this span."" It took several phone calls, and almost a year, to finally get a copy of the letter from the engineer. I was never able to get a copy of the calculations by the engineer to find out how much the strength of the joists was reduced. I am NOT willing to accept a weakened structure of my house, or the resulting lower value of my house. I have been too patient. I want my house fixed completely so it is just as strong as it was before Superior Water and Air damaged it. \r more

Editorial review from Citysearch 2/3/2013

Our Serviceman was quick and honest. He did a really great job! I'd suggest Superior Water and Air to anyone. more

Editorial review from Citysearch 1/30/2013

Great service, friendly installers, very considerate and informative. Mike and shaz were great. more

Editorial review from Citysearch 1/9/2013

They were friendly, on time, and did a great job! more

Editorial review from Citysearch 11/23/2012

Great service! Fast , polite and professional! Louis and Robert installed our new disposal and were fantastic. Thank you for being such experts. more

Very High Prices 2/2/2012

I recently had my old 40 gallon water tank go out. I went over to Home Depot to check out prices for tank and tankless water heaters. My wife and I are pretty strapped financially at the time and decided that since we had a Home Depot Card we would call the Home Depot Installation number for service. This would hopefully allow us to make payments over 6 months without interest. Two days without hot water in January was already taking its toll. I called the Home Depot Installation number. They were very courteous and quickly connected me to one of their local installers. They connected me to Superior Water and Air. I was able to arrange a free consult for the same day. The service representative was very was kind and clean cut. He offered a variety of options. The prices were very very high. Option1) a tankless Rinnai priced at 1200.00-1400.00 was offered with installation for a total of 5800.00. I understand that a little plumping and PCV duct work was involved but we are talking about 4-6 hours of work max. Many web sites estimate the average cost of this type of installation at 800.00 to 1000.00 dollars tops. Option 2) This included the Rinnai mentioned above but included a water softener system for a total of 11,900.00 ? well I could use my Home Depot Card and take 36 months to pay with no interest. This option would have felt like another care payment. Option 3) Replace an identical 40 gallon GE with a 12 year warrantee for 1495.00. The tank was going for 499.00 at Home Depot. The gas line did not need any work just two new connections for the hot and cold water lines to the tank. Really?? Even counting 100 bucks for tax and connections that leaves 900.00 installation fees for 2 hours of work. Option 4) 40 Gallon High Energy Efficient Tank installed for a total of 1995.00. I checked out the cost of the model offered and found it for 998.95 with free shipping. So this again is about a 900.00 installation fee for 2 hour of work. I eventually spoke with a coworker whose husband turns out is a plumber. I got his number and ran these prices by him and he was a bit shocked. I was frustrated not only with the rip off prices offered by Superior Water and Air but also with Home Depot. Maybe they like to refer to high price vendors especially for those of us charging to our Home Depot Card. Perhaps they too get a cut of the action and this more than offset any loss related to the 6-months free interest offers. To sum up I will no longer use their installation referral system. I?ll close my Home Depot Charge Card and drive the one mile further to Lowe?s Home Improvement. more

Living Water 1/16/2012

Clean and Healthy water is what I want for me and my family. Good thing I switched to Superior Water and Air Services. They provide clean and water that my family loves. My little kids love the taste of our purified water at home and I can see a huge difference by judgeing from their appetite. I will recommend Superior Water Purifiers to my neighbors. more

bottless water comes from superior water purification system 12/7/2011

My Family runs a small automobile repair shop and we choose to use Superior's water purification system because we wanted our employees to have the best drinking water as possible. We are only charged a small monthly fee for their product regardless of how much water we use. I am confident that my employees and my family will stay healthy drinking their purified water instead of having those refillable bottled water. more

Service Satisfaction with value for Money. 11/3/2011

I'm glad to try Superior and water services, they are very professional in dealing with us. The price is very reasonable and I was very happy with an outstanding treatment they gave us. No doubt I will not settle for less, I will definitely consider them as long time partner in helping us with all our troubles with our heating and cooling system at home. more

Excellent! and not just Superior Water Purifier Repair 6/28/2011

I was lucky when I found Superior Water and Air for my water purifier repair. I thought that I will need replacement for the whole stuff but because of the experts from your team, I no longer need to spend much money. It is really obvious that the technician you sent me knew what to do.. he fixed everything quickly and we are now enjoying again our water. Thanks for your whole company! more

Superior Water and Air 5/31/2011

Welcome to the home of Superior Water and Air! We are the company that thousands of Wasatch Front families have trusted for their water softener and purification needs since 1956. With a team of over 120 dedicated employees at your service, we have a reputation for excellence and integrity that is unsurpassed in our industry. In addition to residential and commercial Utah water softeners and treatment systems, we also specialize in providing high quality:\r \r * Air Purification Systems\r * Duct Cleaning\r * Heating Systems Installation and Service\r * Cooling Systems Installation and Service\r * Humidifiers and Ventilators\r * Office Drinking Water Systems\r * Home Emergency Generators\r * And More\r \r Because we care about the health and comfort of your family, we carry only the very best HVAC products on the market today, and the quality of the service you get from Superior is second to none. We are a family-owned company with over 50 years? experience, and o more

I have never felt so ripped off in my whole entire life 5/23/2011

I am so frustrated and disappointed with this company. I had my Mother in law call them because I needed a drain unclogged, I had a coupon from ValPak for 59 dollars. My M-I-L called them while we were on vacation and they came out and it ended up being 59 plus 119. The reason they cited was because they needed a larger machine. I don't buy this ONE bit. I think they saw an older woman by herself and thought ""this is an easy sell"" more
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