Shively Animal Clinic & Hospital

I really recommend this animal clinic for things like shots, check ups etc. I have been taking my 2 dogs here since they were little (about 2 years) they have the absolute best prices- hands down. but you have to expect to wait a while. we usually either get there as soon as they open so that we are one of the first people in line or we sign in- then go grab something to eat ect. and have them call us when we are next. Not too long ago we decided to breed our bulldog who required AI and a C-section. AI was no problem at all, but they wanted our female to go into labor before giving her a C-section (which is understandable) when I noticed my female was actually in labor (friday night) I called in and asked if I should go ahead and bring her in- they called the on-call vet (Dr. Mary jane) and I was then told to "not waste my time" there wasent enough evidence she was in labor" (my dog was panting and had stopped eating and drinking) then saturday morning I called back and told them she h more

I'm sorry to read the negative reviews left by people. I have been taking my family of animals to Shively for over 10 years and I can't praise them enough -- I wouldn't go anywhere else and if I moved I would travel back for their care. (I know people who travel from Tennessee for their care.) Pros: Excellent caring family of vets Cons: Long waits more

You are such a great asset to our community. Everyone in your office works so hard to keep up the pace and provide a much needed service for all of us! more

Got to the clinic around 2:30 for my dog a rabies shot they said it would be about an hour since it is only for that kind of shot....so I left for about 40 min came back in and ask had they called my name they said no there is still 4 ahead of you so I waited another hour and ask again have they called for me they said no still 3 ahead of you then I ask if they could give me an estimated time and the lady turned her back to me and said in a very very smart butt tone NO I CANNNN NOOTTT!!!!!!!!!!....... I finally left around 5:30...this is insane!!!!!! 3 hours later and still 3 ahead of me this is nuts.....unless you have time on your hands to just sit in a waiting room for hours and hours I WOULD NOT GO TO THIS PLACE!!!!!!!!! first off they lied to me saying it would only be an hour second my time is very valuable to me......they were RUDE very RUDE!!!!!! Pros: none 0 Cons: have to wait for hours and hours more

On Oct 23,2009 I called shively animal clinic to pick up some flea medicene for our 2 ferrets, our little kitten slyvester and our large dog. The guy on the phone took my order and gave me a price,i asked this guy if he could get it ready for me and I'd be there in a few mintues. he agreed and asked me what my name was and asked me again what excatly i needed once again, I told him once again " flea medicene for 2, 3 pound ferrets, a 4 pound kitten and a 80 to 100 pound dog, I gave him my name Donna Tackett because I hadn't changed my name yet with them since I just had gotten married. before we hung up we went thru the order once again....that makes a total on 3 times. I get to the vet and a girl checks me out, I tell her my name Donna Tackett, she gets my bag of items along with my chart. I pay for my items and before I leave I tell her I need to change my last name that I had just gotten married. On my ticket she scratches out my old last name Tackett and changes it to Theiler. I go home and seperate the small contanier of flea drops and apply them to the 2 ferrets and the kitten. within a couple of hours i notice that slyvster is acting wierd...he is shaking and walking funny..so i tell my husband to go get the drops outta the garbage to see if they may have been expired....as we looked we noticed it says advantix K9....it was for dogs only. i immediatly scoop up slyvester to take him to the vet and called them along the way, i tell the guy on the phone what happen and he informs me that advantix is very lethal to cats. We get there and a girl is asking the boy who took my order for the drops where the paper was that he wrote down my order was at, he was looking around everywhere for it and couldnt find it, i kinda got rude and said im not worried where the paper is, just take my kitten to get check out with the vet before he dies..the girl gets us in a room and the vet Dr Mary Jane Fuchs rushes in and start yelling at me that it wasnt for cats.....i tell her that the boy sold it to me...but she keeps saying" but it isnt for cats" they take my baby to the back and tells me they will call me when they know something. Around 10 p.m that night we get a phone call saying our 5 month old kitten didnt make it. I was too upset to even speak, my husband was just in shock...we didnt know what to think. The next morning I get up and it dawns on me to check on my ferrets and the drops i had givin them. sure enough the flea drops for the ferrets was also for a dog. Ferrets should recieve flea drops for a feline, not a K9. The ferrets are ok, but i call the vet and ask to speak the a dr because by now im furious over all this. Dr. Mary Jane gets ont the line and she starts off being rude and nasty and sayin "as i told you last night advantix is for dogs only" And how she questioned the young man that sold it to me and that he says i never told him it was for a kitten.And that this boy keeps a notepad of all medicne that he sells. And how my chart show I have a small rat terrier dog,that I just had spaid a year and a half ago.and that the boy was just going by my chart. I explained I had no such dog....and hadnt owned a dog since I was a child and that i am now 35 years old. she kept sticking by this story that i have this dog on my chart and that the name on the chart is a Chris Theiler. she was very rude and hung up. never apologized to us for our loss or even that they was somewhat at fault. The wierd thing is, is how could they have gotten my chart mixed up with this Chris Theiler when I hadnt even changed my last name with them to Theiler until after I bought the drops? I dont know what to do or if I can even do anything, I just want to make sure that this never happens to anyone's pet again. This place is too busy, they use paper insteed of computers to keep their patients records.They apparently dont train their staff on how important it is to sell the poper medicene to their patients more

For the last 20 years I have taken my pets to this clinic for various types of treatment and I have been so impressed with the follow-up phone calls asking how my "baby" was doing. I thought how compassionate these people are towards the owners as well as the animals. Well, I now know that the term they use"baby" just means future financial income. I took my 17 yr old dog in last week to have him put down. He was totally deaf, half blind, terrible hip arthritus and in the final stages of kidney failure. He was a loyal, faithful member of my family who protected and gave us (me & my 2 daughters) unconditional love for 17 yrs. I thought I was taken him to someone who cared about him. They were very busy that day and didn't take the time to sedate the dog before euthanasing him. The vein collapsed during the process and the dog suffered a terrible painful death in front of our eyes.It took 3 people to hold him down while he yelped. That seen will haunt us for a long time. This could have more

You can just pack your dog up and take them to the Vet without an appointment. The prices are so good it pays to travel to this Vet. The Office VIsit is only $15!!! You might have a long wait with lots of other pet owners. I love all the Vets there. The Fuchs are very nice people who care deeply about the pets in their community. I would recommend them to anyone. Pros: Exceptional Care for your pet at Low prices. Cons: Must pay by cash and no appointments.. have long waits more

A once caring and compassionate place for pets and their owners has turned into a nickel and dime hustle that reflects "subsidized healthcare" for animals. Your relationship with your vet should be a joint vested interest in providing care for your animals. Today, Dr. Mary Jane and the staff of Shively Animal Clinic lost my respect; not only as veterinarians--for undermining my intelligence to care for my animal, but as an amiable establishment for their rude dissension. Denied an over the counter dressing for my dog, and scolded about the ?seriousness? of applying it, I was pressured to bring my furry friend in (after hours) to be examined. After I refused, explaining it was nothing serious?a cut that needed looking after; most likely a scrape from a sticker bush on our property...I was denied a product that I could purchase myself online. ?We don?t want to be responsible if the dressing isn?t put on correctly.? Uh, ok, let me get this straight... You won?t sell me a more

A once caring and compassionate place for pets and their owners has turned into a nickel and dime hustle that reflects "subsidized healthcare" for animals. Your relationship with your vet should be a joint vested interest in providing care for your animals. Today, Dr. Mary Jane and the staff of Shively Animal Clinic lost my respect; not only as veterinarians--for undermining my intelligence to care for my animal, but as an amiable establishment for their rude dissension. Denied an over the counter dressing for my dog, and scolded about the ?seriousness? of applying it, I was pressured to bring my furry friend in (after hours) to be examined. After I refused, explaining it was nothing serious?a cut that needed looking after; most likely from a briar patch on our property...I was denied a product that I could purchase myself online. ?We don?t want to be responsible if the dressing isn?t put on correctly.? Uh, ok, let me get this straight... You won?t sell me a glorified ace bandage, but you will sell me a product that has an MSDS on file with the federal government; i.e. Frontline and HeartGaurd. After their neglect of customer service (2 personnel and one supervisor later) and over-inflating the ?seriousness? of dressing my dog?s wound myself, my husband and I have made the decision to remove our pets from their care and build a new relationship with a more helpful practice that advocates an owners proactive role in the health of their pets. Pros: Accept payments, Reasonable Fees, Medically Trained Cons: Uncourteous/insulting staff, horrific waits, disorganized more

I have been taking my five dogs and one cat to see Dr. Joe at Shively for five years and I would never consider going anywhere else. When other vets gave up on my dog Dr. Joe jumped in and gave me almost four more years. All of the people that work there are so very kind, thoughtful and understanding especially Dr. Joe. Sometimes the long wait times are trying but it is well worth the wait. Pros: Absolutely the best care for your pet and you Cons: Sometimes there is a long wait more

I have 5 cats, I now take all of them to Shively Animal Clinic. I was going to another vet up until they misdiagnosed his problem. That vet wanted to take his eye out! I took him to Shively at which time they diagnosed him and did surgery on his eye to fix it. He has his eye! The great part about is due to the cost of the surgery I was not able to pay for it all at once. They allowed me to make payment arrangements, which was awesome. There prices are reasonable however the wait it long. Go early and plan on staying awhile! I don't mind considering the care that they provide is OUTSTANDING! more

I love this place. If you have been going to shivley for a while you understand that there will be a wait. I adopted a dog from the Humane Society and he could not get over kennel cough. I went to another vet and $500 later my dog was still hacking. So my brother-in-law recommend me to go to Shively. I took my dog out there and thought OH MY GOSH I am going to have to wait forever. Yes, I waited but my dog was cured with $10 worth of medicine. I have been taking me dogs to Shively for years and I would reccomend it to all of my friends with a warning that you will have a wait. Great Service and Great Prices! more

Lived in Louisville for 35 years, always heard great things about this vet, esp. from breeders. If a breeder says the dogs get great care then you can take it to the bank. I would rather have the best care for my animal and customer service/long wait can take the back seat. Hate the wait, but there are several options to make it better: walk backs (optional not mandatory), sign in and go home; they will call near your appointment, and take the first available vet. The staff is a little busy and sometimes forgets to be more people friendly. They are open during the hours that work for me and I know if I need emergency care they will be there for my pet. Pros: great rates, caring doctors Cons: Long wait more

Shively Animal Clinic has decent prices, but that's just about where the cons stop. My dog's eye became incredibly irritated and swollen and I rushed her to the vet to get it looked at, unfortunately it was after hours and I was actually scolded by the woman at the front desk because it was "after hours". I told her I had just gotten home from work and found her in this state, and after a very annoyed look and questions, "Did you talk to a lady about a dog's eye?" to every other staff she saw, she finally accepted the fact they had to take me to the back to see my dog. I do not like how they have "walk backs" and they will not allow you to see what is happening to the dog when they take them to the back. I do not like hearing the staff call other employees or clients "dumbasses", I do not like having to wait 3 hours to get my dog looked at because they refuse to take appointments. Also, they gave my dog her "annual" vacs 6 months early, gave me a tag and license, and are now claiming I am going to need to get them again, 6 months later. It's just absolutely ridiculous that they can't keep their records straight and their attitudes in check. Pros: Cheap Cons: 1 1/2 -3 hour wait time, rude staff more

I had heard great things about Shively through a friend of mine. Her dog had the same surgery that my dog was about to get except my dog had ACL tares in both her hind legs. I received two other opinions from reputable vets (who were also very expensive) so I knew going into the visit what was wrong with my dog. My 2 1/2- 3 hour wait was something I expected going into the initial visit. Sarah was caring and answered all my questions. I made an appointment for x-ray's the following day. That night I called to get their hours of operation and talked to a lady on the phone. I also asked her if I could at some point talk to the surgeon that was preforming the operation. I'm not sure if she spoke to Sarah that night but she got back on the phone and said that I should go back to the specific vet that I previously visited (and that I told Sarah about) if I wanted to see the surgeon. I was upset about the comment and figured if I was about to spend a little less than $2,000, I should be able more

I have always taken my animals to Shively but one night, my friend's dogs got into a bad fight so I took their boston terrier to Shively, he was hurt bad. I was rejected service because I didn't have $150 CASH to have the dog seen after hours. It was the worst thing ever. And to add insult to injury, my friend was on her way to pay after having to talk with Animal Control for her other dog. But, they still rejected me and as I was leaving, I was called a DumbA$$ from one of their employees. NEVER GO TO SHIVELY PETA WILL BE NOTIFIED FOR THIS ANIMAL NEGLECT!!!!!!!!!!! Pros: NONE Cons: THEY ARE MEAN TO ANIMALS more

If you need an outstanding ear crop Dr. David is the vet to see!!! I recommend this vet to everyone I know. Dr. David, Dr. Joe and Dr. MaryJane are my personal favorites and they really care about the well being of your pet. My Great Dane was seen here for an emergency case of bloat and had emergency surgery. My pet was not only treated as one of their own but the cost of the surgery was HUNDREDS less than anyone else would have charged. Waiting 2-3 hours to be seen is just a small price to pay for the best medical care in the area. To respond to some of the other posts on here- Dr. MaryJane refrains from updating the technology in the office to keep from charging her clients more for the care that they receive. If they were all about the money they wouldn't have allowed me to pay payments and charge medications to my account. If you are a regular client they are very flexible and I know many clients really appreciate this. Also, they do take checks as well as cash. more

I have had my pets spayed, immunized, general checkups and allergies.\r \r They were extremely inexpensive. Unlike the saying that "you get what you pay for", the Shively Animal Hospital provides great quality care.\r \r Because of this, the waiting room is huge and packed. The good news: if you are a client, you can go in without your pet, let them know that your pet is "skittish" or "nervous" and they will put you in the queue and call you and tell you to bring your pet. The waiting time is cut to mere minutes. They are very compassionate.\r \r Not only that, their medication cost is the cheapest, beating the websites for Frontline and Advantrix by 50%. A package of 3 Frontline applications costs $37.50. The cheapest price I ever found on the web is 26$ plus shipping. One time my cat needed antihistamines; they prescribed 30 pills that had to be broken into 1/3 of a pill each. And Shively cut the pills for me!!! The cost: $9.00 dollars.\r \r I highly recommend Shively. It is run by more

The only place I will ever take my pets to! Pros: Inexpensive, pet loving Cons: Long wait more

the best vets in Louisville KY Dr Joe and Dr Maryjane are the best in Kentucky . DR.JOE AND MARYJANE ARE GOOD PEOPLE AND THEY CARE FOR YOU PET .IN SUCH A WAY THAT YOU KNOW THEY ARE IN GOOD HANDS . WHEN YOU LEAVE THEM AT THE HOSPITAL more