Shively Animal Clinic & Hospital

Was prepared for a wait. No problem. Never got a chance to see a doctor. After talking to the office twice the day before and they were aware I was new neglected to tell me they did not accept credit cards or debit cards. !!! Only cash and check!! That should be the first thing you tell a new customer!!! Who carries that cash around these days. Wasted my while afternoon. Maybe you guys are good. Didn't get the chance to find out and will mist likely not go back. Was not impressed by what I saw it heard!!! more

There is usually a long wait, but it is well worth it. Simple as that. more

As far as I am concerned there IS no other vet other than Dr. Mary Jane!\r She has taken care of my dogs, cats, exotic birds, pot bellied pigs, baby opossiums, Gordon's Hawk and treated everything from sunburn to heartworms to stomach torsion to broken legs to car accidents to swallowed stuffing in the 30+ years I have been a client.\r Dearly love her and the fact once you do become a client they are available 24/7.\r The other 24 hour clinic?....would not take a sick ant there!!!!! more

I have been going to Shively Animal Clinic for about 7 years and from my experiences with my dogs and cats can highly recommend them. Yes, you will have to be patient and wait, they do not take appointments and because their prices are very fair, maybe the best in Louisville, they are VERY busy. Don't expect all the frills, bells and whistles as you will not find them here, that's not what they are about. They are about giving your pet the best possible medical care at the best possible price. I live in eastern Jefferson County and the vet that I used to go to about 2 miles from my home gouged me every chance they could, I discovered Shively Animal Clinic when my Maine Coon Cat had a complete urinary blockage and Goshen Animal Clinic gave me a quote of $1900+ to have the major surgery that he needed to survive. A friend of mine that owned a pet salon/kennel told me to take him to Shively, which I did. I was lucky enough to get Dr. Joyce on my first visit and my cat had the successful s more

I have been going to Shively Animal Clinic for about 7 years and from my experiences with my dogs and cats can highly recommend them. Yes, you will have to be patient and wait, they do not take appointments and because their prices are very fair, maybe the best in Louisville, they are VERY busy. Don't expect all the frills, bells and whistles as you will not find them here, that's not what they are about. They are about giving your pet the best possible medical care at the best possible price. I live in eastern Jefferson County and the vet that I used to go to about 2 miles from my home gouged me every chance they could, I discovered Shively Animal Clinic when my Maine Coon Cat had a urinary blockage and Goshen Animal Clinic gave me a quote of $1900+ to have the major surgery that he needed to survive. A friend of mine that owned a pet salon/kennel told me to take him to Shively, which I did. I was lucky enough to get Dr. Joyce on my first visit and my cat had the successful surgery and was hospitalized for 3.5 days and is doing great today at 13 y/o...total cost for everything...only $687.00! They never try to do more than necessary and have always been very caring, even though they are extremely busy and work very long hours. Needless to say, I have never gone back to Goshen Animal Clinic and happily drive the 23 miles to Shively for the great and affordable care that my pets deserve. (Something important that I should add is that they are cash/check only, NO credit cards). more

I really cant believe all of the unfavorable reviews posted on this website, so I had to join and post my recent experience. My 3 yr old blue merle border collie had been having several strange issues, runny eyes, sneezing, lethargy. I have been taking my pets to Shively for shots for years, so I took Riley in for the issues that had been going on. Just on a feeling, Dr. Joyce Fuchs drew blood and ran a CBC. Everything was in the normal range, but she said she didnt like the way it looked. It was in normal range but all bloodwork was in the LOW end of the normal range. She took it upon herself on a hunch to tell me to bring him back in a week and check it again. We did not last a week. We went home, was good for a day or so, then he went from catching a frisbee to laying on the ground, pretty much lifeless. Rushed him in and he was running a fever, CBC came back really low, Red Bood Count was very low, platelets were very low, all others off too. We hospitalized him. She dia more

Will never use this vet again..We have been using Shivley since 2008 and have ran into several problems. The first being that one of our Siberian Husky's popped a tendon in her toe and they said it would heal on it's own in a few weeks, here's your bill have a nice day...The tendon didn't heal and Dr. Brittany had the courage to tell us it was our fault it didn't heal....In 2011 we took Shadow in because I found a lump on her right side, vet tech felt it and said fatty tumor and took her in the back...When Shadow was returned we where again told fatty tumor nothing to worry about. Last year for their annually shots I again voiced my concern over the tumor (which had grown) again told fatty tumor nothing to worry about...This year again for their annually again voiced my concern about the lump, which had grown even larger..Was told fatty tumor. At some time in the future it may need to be removed if it starts to impair movement\r \r So after forcing the issue they agree to surgery and send it to UK for biopsy...Took shadow in last week for stitch and drain tube removal...Was informed that she had a maglient peripheral nerve sheath tumor and that they had to take so much of the surrounding muscle out, that another operation is impossible...I was also told that ""If we would have had early detection things wouldn't be this bad""...Excuse me I told you two years ago about the lump..In some ways it's a good thing it's this type of cancer ""slow growing and usually doesn't Metastasis...\r \r They did no type of screening over the last two years and try to lay the blame on me......Plus shadow refuse to walk back with the vet tech this time, which lead me to think she was rough handled during her stay, because the only other person I know she won't go around did the same thing... Ask for all of our pets (three husky's)vet records to be sent to us as we will seek out a new vet..today received only Shadows and they are incomplete, no lab report more

TERRIBLE:\r I brought my pet in with pneumonia. The vet (Dr. Scott) seemed ok. That's the only nice thing I can say about the experience.\r My pet had to be hospitalized at least overnight, possibly for 2-3 days, at a cost of $40 per night. Per Dr. Scott this covered vitamin shots, antibiotics, breathing treatments & syringe feeding every 2 hours.\r I was told to expect a call during bus hours the next day with an update. No call came so I called them at 4:15 pm & was placed on hold "for a second". I waited over 11 min. I was on a short break at work so I had to hang up without knowing her condition. My friend then called on my behalf & they told her there was no change.\r At 8:45 pm Dr. Scott called advising that she was eating on her own a little bit & really improving but her breathing was still labored & difficult. We decided to keep her in the hospital for another night but he called back at 9:30 pm & said my pet died & he was leaving but would be back by 8:00 am. He asked that I cal more

Anyone that goes to Shively Animal? more

Shively Animal Clinic is the absolute worst! The staff is beyond rude, the wait in person and even when you call over the phone is unbelievable. When you ask anything it's like no one wants to deal with you. Horrible customer service and the vets act like they could give two cents less about your baby(pet). I'll take my business else where. more

I am a previous owner of a compounding pharmacy and we made alot of meds for various vets in the area and by far when all things are considered I choose Shively over any other vet center I have dealth with. While I am not always fond of the long waits at time the treatment and advice and cost have never been incorrect. They are well-informed and they work inconnection with Purdue School of Veterinary medicine for those things they can not handle or when they want collaboration. Their place may not be glitzie but it is very functional and very cost effective and you are not paying for show and glitz just some of the best veterniary care in the area. I now work with Indiana Bulldog rescue and I am taking the fosters I have to them and have great results, plus they handle the K-9 corp from Louisville. They have to have some rules for emergencies or these guys would never get home. Most of these vets are dedicating 12+ hours per day to thier practice how many of us are willing to work tirelessly like this. some of the staff has some rough spots at times but so does McDonalds if you deal with that person. If you have a bad experience write them a letter they will address your issues. Best vet center in the area. Can't say enought great things about them and by the way the Fuchs are still there Mary Jane, Joyce, and th boys. Dr. Richard has earned his retirement. Way to go Shively!! Pros: null Cons: null more

Everyone in my family takes their animals - mostly dogs - to Shively. Myself included. Their prices are great. I bought a puppy from the Flea Market and brought him in for a checkup and his first set of shots, and it only cost 21 dollars. However, I'd pay anything for better service. The doctors, VTs and other staff will feed the pet owners any lie they can to avoid taking fault for something they've done wrong. And although the prices are cheap, not as cheap as they used to be, they are money hungry in other ways. My uncle has a ChowChow weighing about 100 pounds. He was hit by a car late one night, my uncle called Shively hysterical and they told him to bring his dog in. Grizz, the dog, couldnt move at all and was bleeding out of his nose and mouth. My uncle wrapped him up in a blanket and put him in the bed of his truck and when he reached Shively he backed the truck up right in front of the door. His dog was in critical condition. They pulled my uncle's records, before even considering putting the dog on a gourney but not before seeing his condition, and told him that they couldn't take his dog because he wasn't a recent customer and the dog hadn't been seen since he was 6 months old. My uncle then called me still hysterical and asked if I could come up and put the dog in my name because he couldn't afford to go anywhere else. I rushed up to the hospital and added the dog to my records. The dog was under close watch for the next couple days and they called us every hour on the hour. They got him to feeling better and luckily he survived. However, denying an animal care because their owner isn't "recent enough" is heartless! Recent enough meaning they hadn't recieved any money from him in awhile. No matter what time you come in, unless its after hours which costs about $100, you'll wait ATLEAST a good 2-3 hours. Sometimes more. The staff is very rude and the Vet Techs are trained on site. Which has led to plenty of careless but fatal mistakes. Ever since the incident with my uncle's dog I have not been back. Pros: null Cons: null more

If I could give this place no stars I would!! We got a new puppy on Sunday and took him and our older dog who is 4 to shively because that is were we took the dog last year for his one year rabbie shot. The wait time was around three hours to begin with, we chose to do a three year rabbie for the older dog this year for time saving reasons. When we got home after spending around 5-10 min outside playing with the new pup and older dog (Tank) we went inside and Tank starts having seizures!! Called Shively and they said to bring him back up there so we do, we also bring the puppy as well to make sure he is ok. When we get there they take Tank back and make me wait for another 5 min. Dr Rachel Cohn (?) than comes in and tries to explain to us that our dog had a seizure because he had gotten "too excited" she checked the puppy and said he had no side effects, and that a seizure is not a side effect of a vaccine!!! Just simply that somehow after 4.5 years our dog who has been in for vaccines and who is a very active and healthy dog just simply got "too excited" this time and had a seizure! We didnt believe her but we had them keep him overnight to run blood work, we went outside and called two different vet offices as we sat in the parking lot for them to tell us right away that it was a reaction to his vaccine!! When Shively called us three hours later they said Tanks blood work all came back fine he is a healthy dog and his levels are normal, we could pick him up the next day. When we go to pick Tank up they never even explain a prevention they never even ACCEPT a fault! And they tell us we have to pay for it even though it is something they clearly did!! When we told them thats fine we'll be calling our lawyers about how they mistreated our dog they call the police!! I tried to ask them for copies of his records and they dont want to give them to me, they say its their policy not to give records, I said that s not ok I need to give them to my lawyer so the girl goes back and asks again and comes back and says I have to wait 5-7 days they will mail them to me. She walks off and I stop her and say arent you going to get my address to which she replies with a laugh!!! I told her it isnt funny she messed my dog up and shes laughing about it!!! She takes down my info and I tell her ill be back for his records and shes still laughing, to which I reply to her "Im glad you thing its funny you mess my dog up and wont accept fault and you will be giving me my records to give to my lawyer!" This is the worst place EVER, their sevice was terrible and they will be hearing about it for a long time, you do NOT treat people or the animals they love in this fashion, to some people their animals are their babies! All we asked for was a ownership for what they did wrong and they could never do that!!!! Pros: null Cons: null more

Dr. Fuchs is definitely missed. I think if he came in as a customer and was treated the way his children treat their customers I truly think he would be ashamed of them. We have been with Shively Animal Clinic for 48 years, but I am sad to say that this relationship will more than likely come to an end. I have had my final full day wait in this clinic. Again, I am embaressed to say, I checked my dog in to be seen by any one of the Fuchs - I was willing to wait - and if I had to I would let my animal go as a walk back. After three hours waiting in the car I decide to go in and see where I was in the wait. The waiting room was empty - parking lot cleared. I am told that they thought I left - my chart had a note on it saying I would be back. What the? All I asked was if I decide to go home and wait will someone call? They said yes. They assumed I had left. So, they told me I was next - I sit down to wait and 45 more minutes goes by and at least 5 to 6 persons had come in - sat down - and gone back. I got up told them to take my name off the list - I have had it - I will go somewhere else! I walked out - suddenly they are calling my name. I had to get over myself and think of my dog with her severely infected ear and go back in - and still could only have someone walk my dog back and relay what the veterinarian has to say. You know as well as I do that things get lost in translation. Why are we fueling this sort of behavior from a vet? As long as we are willing to take this from them they will continue to treat us as if we are too stupid - we must deserve this or we would not let them treat us like this. Pros: null Cons: null more

I have been using Shively Animal Clinic for many years. My experience has been mostly positive with a small problem in the past that Dr Mary Jane went out of her way to make right. I have a very sick dog and they have been a good source of information that has really helped me to keep her alive and well. They seem to be very good diagnosticians and don't mind if you get a second opinion for a difficult diagnosis. After having used several vets, I feel fortunate to have found Shively. The bad that come with the good....the excessive wait. They have recently raised their prices too. Still, it is worth it for the skill level of their vets and the services they offer. Pros: null Cons: null more

We live in New Albany and 13 years ago when we were referred to Shively Animal by a friend, we took our very sick new puppy there. Dr. Scott saw our dog and not only did he heal her, but she was there for several days, during which time, I was called every day a staff member and updated about her condition. Not only was the bill not nearly as much as we had anticipated, but they let us make payments-who else does that?! No one. Pros: null Cons: null more

My dog Sammy was run over by a car. The man who found him, tried to nurse him back to health, but when Sammy took a turn for the worse, he asked his wife to take him to Shively animal clinic. When she could not assume responsibility for the bill, they turned away my dying puppy and she was told to take him to the pound by the clinic, where he was put to sleep because there was nothing they could do for him. THANK YOU SHIVELY ANIMAL CLINIC FOR LETTING MY DOG DIE. MY SON AND I ARE BROKEN HEARTED. YOU ARE A PATHETIC EXCUSE FOR VETERINARIANS. I WILL HAVE ANOTHER DOG SOME DAY BUT HE/SHE WILL NEVER SEE THAT OFFICE. more

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It is hard to read the negative reviews given by some people when my experience with Shively Animal Clinic has been nothing but great during the past 10 years. Dr. Joyce, Dr. Mary Jane and Dr. Joe have literally saved the lives of three of our Schnauzers, all with life-threatening problems when presented to them. I will always be eternally grateful for the skillful and compassionate care my pets were given then and continue to receive whenever I bring them to the Clinic. I couldn't disagree more with those who chose to say extremely negative things in their reviews about Dr. Joyce and Dr. Mary Jane. I don't believe you can find a vet in this area who will treat you and your pet with as much compassion and respect as these two ladies. The fact that they demand a level of excellence from their staff is just another positive aspect of the practice and another reason Shively Animal is successful in treating pets for any type of disease, injury or routine care. I personally cannot say thank you enough for the positive difference they have made to the health of my pets. Also, they provide this excellent care at a very affordable price. The wait at times can seem a bit long, but when you factor in the best vets in the area at a reasonable cost, I wouldn't consider going anywhere else.. more

It may be a great (or at least good place) to take your pets to but DO NOT, I repeat, DO NOT EVER work for this hospital. This hospital quite possibly promotes the most toxic working environment of any place I have ever worked for. The employees are constantly tense and stressed. Tempers run high. It's not uncommon to find people screaming at each other in the kennels. The supervisors literally sit or stand around while the "lesser" employees do all the work and cater to the supes. Dr. Mary Jane Fuchs is the absolute worst kind of person ever. Not a day goes by that she's not completely condescending to an employee....and that's a good day. When she's in a super foul mood you better steer clear because she will mow you over and cuss you out in front of everyone. She tells people they are idiots. She patronizes her other doctors. She lies frequently to clients and if you have a family emergency, become ill or injured, etc. do not expect sympathy from her. One coworker had to go to the hospital due to some unnatural pains she was having during pregnancy. She contacted another coworker who willingly covered her shift. Despite that Dr. Mary Jane STILL screamed and cussed her out for being flaky and irresponsible and then cut her full time schedule down to one measly day and refused to give her days back. She told this employee those hours went to someone who actually wanted to work. more