I have been very, very, impressed with your customer service and repair from start to finish. When I first went to Alstate Insurance and had the estimate performed, they referred me to Shine and made all the arrangements. Alstate also made the arrangements with Enterprise for the car rental. Shine seems to have a excellant relationship with both Alstate and Enterprise, and all seemed to communicate with each other. When I first took my car to Shine they intern called Enterprise for someone to pick me up and arrange for the car rental. When I took the rental car back to Enterprise they not only took me back to Shine, but also called Shine to say I was on my way to them. When I got to Shine they had all the paperwork done, my car ready (washed and cleaned in and out), and ready for inspection. Wo, Wo, what service, plus the repair was done in the time as specified and quoted, and was as good, if not better than new. I have had only 2 automobile accidents that involved my cars (none of them my falt) in 40 years of driving (keep my fingers crossed) and would definatley take my automobiles, and recommend others, to Shine again. Thank you for your fast, friendly, and professional service. If I have to see you again, it will definately be SHINE.
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