Im going to begin by saying that I love salon ambiance. The reason why I gave it 1 star is because of Nancy. My usual hairstylist is Natalie, but she is on maternal leave, so I had to settle with Nancy. Almost everything went wrong while getting my hair cut. For example, while washing my hair, the water was too cold and she didnt even care to ask if it was fine. While shampooing my hair she kind of got soap in my eyes and water on the collar of my shirt. I got hair all over my shirt, face and ears. She would pause for about a minute or so once or twice to talk to a co-worker. She was giving me a headache while combing my hair. She accidentally poked my eye and said ""woops, didnt mean to poke you eye out."" She said she was going to straighten my hair, but I told her I dont want that, but she didnt like it. She didnt even do the back of my head/neck correctly, and when I asked her to do my sideburns she said ""oh you want me to do that too?"" I mean even on of the employees noticed I was angry. Her customer service was horrible. I dont want to sound rude or anything. I dont know, maybe she was having a bad day, but she certainly did get me angry. I just cant wait until Natalie comes back. But again, overall I think salon ambiance is great.
Pros: Natalie
Cons: Nancy
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