Roto-Rooter Plumbing & Water Cleanup

4.8
372 reviews
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id: 33521806
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5375 Naiman Parkway
Solon, OH 44139

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(216) 359-1823
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Reviews
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Best

Roto Rooter saved the day! I was having an issue with water constantly running in the tank. So annoying. After two nights I couldn't take it. I had no way to turn off the water! I...

Worst

(Plumber/Cleveland)\r Our basement drain trap needed to be replaced. Technician Phil, #1695 diagnosed the problem and fixed it. He did an excellent job.

Fantastic Service 3/12/2011

John (2723) and Mike (1063) were both great to work with. very professional, friendly, thorough, and clearly informed and proficient at what they were doing. great experience. more
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Roto-Rooters Plumbers 3/12/11 3/12/2011

Very pleased with the quick and professional response to help us with our drainage problems. Our plumber Jason # 960 came out from the Cleveland branch and immediately got to the problem and took care of it.\r \r Thanks!! more
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Great people 3/12/2011

John (2723) and Mike (1063) were both great to work with. Very friendly and professional, and both did a great job. great experience. more
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Roto-Rooter Plumbers 3/12/11 3/12/2011

We had issues with the drainage in the bathrooms of the house and called Roto-Rooter Plumber services. Jason #960 from Cleveland came out soon after the call and helped review the problem. He was able to clear out the problem and things doing well. Thanks Jason more
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The best service 3/12/2011

For 8 weeks we were having trouble with our grease trap. I called in another company to come out and fix it. They came and drained the grease trap but did nothing to solve the problem. I called Roto-Rooter and the very next day they were here. Al and Ted were the techs. that came. They were professional and informative. They came in and took care of the problem. They gave me tips and answers so we would not have the problem again. I will never make the mistake of calling another company again. I highly recommend anyone to call them for business or residential services !! more
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Prompt efficient service 3/10/2011

Plumber was on time, courteous and efficient. He explained what he was doing and cleaned up when he was done. i live in a Cleveland suburb. more
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Terrifc Service! 3/8/2011

I could not be happier with the service I received today from Mike #229. I actually called this morning and had him out within a few hours! I had two big problems with a sink and a bathtub and had been told by two previous plumbers that they could not fix them! Mike was patient and determined to solve my plumbing problems which he did! He was professional and could not have been nicer! I will definately refer Roto-Rooter to others and will have them ask for Mike! more
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Roto-Rooter Plumbers 03/08/2011 3/8/2011

I called roto-rooter after I noticed water in the basement around 6pm and they send a professional to look at it. He came around 7pm and went to the basement. It was visible that the floor drain caused the water backup so he explained the issue and gave me an estimate to run a cable with cutters etc. It was very cold outside but he still worked until 10pm and made sure that I'm happy with the service he provided. It cost me $265 but to me it worth much more than that. Since he didn't find anything big he suggested me to get it checked by city and/or get a view with a camera if there's any other issue. He has also helped me contact some comapanies who will do the cleaning work. He broke a cap outside when trying to locate the clearing but promised to replace it for free tomorrow. I'm very pleased with his service and give him 10 out of 10.\r \r Thanks,\r Resident of Cleveland,OH more
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Broken storm drains 3/8/2011

I had water backing up in the basement when the major flood hit the area. I called Roto-Rooter, They had a man on the site within two hours searching for the cause. He asked for additional help and they responded quickly. Phil(3560) water jetted and located the broken and blocked pipe, A crew was sent out to dig up and replace the broken pipe, in a highly landscaped area. They did a great job of saving and replacing the landscape With little damaged. to the area. Dan advised me to have a sump pump installed in the basement. They Send Phil(1695) & Derik(2908), these two worked under poor conditions during another storm and where very professional and it showed they had many years of experience, and had pride in their work. Yes, I will call them again, if I need a plumber! more
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Roto-Rooter Plumbers, 3-5-11 3/8/2011

plumber John 2723 is a great man with knowledge about plumbing, explain everything in simple language and it was pleasure to have him fixing my problem. more
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Roto-Rooter Plumbers, 3-5-11 3/7/2011

plumber John 2723 from Cleveland was very professional, friendly and knowledgeable about his job. It was pleasure to spend time with him. more
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Roto-Rooter Plumbers 03/01/2011 3/3/2011

Roto-Rooter Plumbers 03/01/2011 Service provider David # 2781 we had the greatest service from our Roto-Rooter Plumber in Cleveland he was knowledgable, friendly and explained what he was doing and why. I would call my roto-rooter plumber again. Thank you for the great service more
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Roto-Rooter Plumbers 03/01/11 3/2/2011

Roto-Rooter Plumbers 03/01/2011 Service provider David # 2781 we had the greatest service from our Roto-Rooter Plumber he was knowledgable, friendly and explained what he was doing and why. I would call my roto-rooter plumber again. Thank you for the great service more
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"Roto-Rooter Plumbers" 2-24-11 #16131186 2/28/2011

Both Mike #229 & John #2723 were exceptional in their service. They arrived quickly & kept me informed with each step in cleaning my basement drain. After the drain began flowing, they continued to inspect the drain & line for damage. They advised me all was clear. I was happy with their service and professionalism. more
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Roto-Rooter Plumbers 2-28-11 2/28/2011

I called Roto-Rooter at 4:30 a.m. this morning in the middle of a winter thunderstorm, the likes of which I have never seen in February. The storm had dumped an inch of rain on 12 inches of snowpack. My wife went into the attached garage and water was boiling out the floor drain, I could hear her yell, ""it's 2"" deep"" all the way upstairs! \r \r Now we turned on the weather and the news was filled with Cleveland area flood warnings and storm alerts, which made our garage flood seem minor!!!\r \r Our first thought was call Roto-Rooter who in the past had unclogged our garage floor drains. They responded that morning and by 9:30 a.m. Clinton arrived and worked continuously until 2 p.m. to get the drain flowing again. \r \r Then that same afternoon Dan was dispatched with his video/locator equipment to scope out the drain line and locate the broken line which had caused the backups. We signed up for the prescribed underground repairs.\r \r All on the biggest flood day of the year. Great Service, Thanks Guys!\r \r more
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Professional Tech ("Mike#1063") 2/26/2011

You may be confident having this Technician ("Mike #1063") into your home. He is diligent, professional, competent, neat, and personable. He knows what he is doing and does it well. He clearly cares about his equipment and the home in which he works. We had a clog--he removed it. We had a problem--he solved it. Thanks to Mike and Roto-Rooter, life is better. "Mike--you da man!" more
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Roto-Rooter Plumber 2/24/2011 2/25/2011

We had an emergency come up and caled Roto-Rooter. The plumber was out within an hour and took care of the problem. He showed us what was wrong, gave us an estimate and went right to work. In no time, he fixed the leaky pipes and did it for exactly what the estimate was. No hidden costs. Great to get fast, quality service and a price that does not go up. Great job! more
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Quick and Efficient service 2/24/2011

We had an emergency come up and caled Roto-Rooter. The plumber was out within an hour and took care of the problem. He showed us what was wrong, gave us an estimate and went right to work. In no time, he fixed the leaky pipes and did it for exactly what the estimate was. No hidden costs. Great to get fast, quality service and a price that does not go up. Great job! more
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Roto-Rooter Plumbers 2/23/2011

Our sewage pump failed. Called Roto-Rooter and in about an hour Derek (2908) arrived and within minutes he knew what to do: "replace the entire assembly!" And within the hour he got and installed a new sewage pump. I only have one pump servicing my house and the old one was, on occasion, not shutting off as it should have. Now, those problems are just a distant memory thanks to Derek form Roto-Rooter. Les more
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Roto-Rooter Plumbers 2-22-11 2/23/2011

Good, hard-working plumber. (Jason #960)\r \r I had an emergency plumbing situation. The plumber was prompt, explained the problem, went over the options then executed the work. Very courteous. Would use again. more
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Owner Message

  • When homeowners & businesses in Solon need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.

Additional information
  • Hours: monday: 00:00-23:59, tuesday: 00:00-23:59, wednesday: 00:00-23:59, thursday: 00:00-23:59, friday: 00:00-23:59, saturday: 00:00-23:59, sunday: 00:00-23:59
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