Dustin may be one the Best Customer Service Employees that Roth Heating has !
We were having Buyers Remorse after having Roth Heating replace a 30 year old Lennox Pulse Furnace, (which we Loved), with one of their own, ...We were Very Disappointed with the Way the new furnace was Installed.
We Also had Issues with our older AC unit after the installation of the new furnace and it seemed that Dustin was the Only one who came out to try and Fix the problems instead of Poo, Pooing the situation and try pushing a new AC onto us. Instead, Dustin Found & Fixed Several Issues with that install and likewise, He also Found & Fixed the issues of our older AC unit.
Yes, it took some Time for Dustin to Inspect & Fix Our Problems but that is Why we pay $19.00 a month to be a Roth Heating Service Club Member, ...We need Service of Our products !!
Attention to Detail makes for a Good install but if there is a Rush then it seems Dustin is there to Soothe the Savage Brow of the homeowners !!!
Thanks to Roth Heating for Allowing Dustin the Time & Training it takes to Help Out Home Owners like Us !
Dustin is Our Roth Service Man for the Foreseeable Future !!
Thank You Dustin !!!
L&M of Canby
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