Roofing Co

Outstanding, professional installation. more

The workers were GREAT! They were quick, polite, and very professional. My only complaint is when we got the estimate, the gentlemen didn't pull back any of the siding. So, when the workers came, they found out we had no water protection against the house. So, that added a lot to the cost and the decision had to be made right then. It would have been nice to know in advance to budget the cost and to be able to have a discussion with my husband before needing to make a split second decision. RESPONSE FROM The Roofing and Remodeling Company: The existing siding on the home is aluminum and can become bent easily when manipulated. During the evaluation process of the estimate it was determined the source of the leak was caused by poor workmanship from the contractor who installed the existing roof. The existing step flashing was nailed to the roof by the previous contractor prior to his installation of the shingles, by nailing down the step flashing before the shingle installation the step flashing forms a L flashing. The proper installation of step flashing is for the flashing to be installed between each course of shingles. The incorrect installation of the step flashing was the source of the leak. When the foreman began removing the siding the lack of weather barrier was noticed. Although our goal is to be as thorough as possible during the examination process, we can not risk damaging the clients property by pulling back aluminum and risking bending it. We strive for 100 customer satisfaction and regret Sanci's frustration in this unavoidable circumstance. more

pleased more

Straight forward. Honest. Friendly. My experience with the Roofing Company was great. The work was completed very quickly (1 day). Teh work site was exceptionally clean after the job. Thanks! more

While the finished product was what I expected, the process to get there was not. The sales person and the job superintendent should meet before work starts to make sure they are doing what the customer agreed to with the sales person. Job supervisor should be on the job site more often. Protecting the customer's property was lacking. more

Very professional sales approach and customer service follow thru. However, the fact that the part I paid to have installed was laying on the roof after being blow off one week after completion was disappointing. more

would have earned full marks if they kept the times they said they would be working or made a courtesy phone call more

I would like to let you know that Mr. Adrian Banks was out at our home yesterday to perform some roof repairs and I was thoroughly impressed with his professionalism and customer service. more

I went with the Roofing Company because I felt that the estimator took time to really look into the problem and to explain it to me in detail. Your estimate was a little higher than others we received, but I felt that I could trust you to have the job well done. You did not disappoint. The workman that came to my door was polite and efficient and went the extra mile. (He noticed that we were missing a piece of siding near the roofline and offered to nail it up for me if I had the missing piece!) As a result, I will be recommending The Roofing Company to any of my friends and family that need roof work done. more

Everyone I dealt with was courteous and professional. The work was great. I will recommend the Roofing Company and use them again. more

Professionally done. Returned in a timely manner if there were any issues. more

Very good service and quality of workmansdhip. A bit priecey I feel, but I guess you get what you pay for. The roofing crew left a bit to be desired as they were slow and unsupervised. I had to have a supervisor come and have them put a siding piece up correctly. There was a slight water leak from where the skylight was removed and the hole covered overnight and it rained. But the overall work was good. more

see Summary more

Everyone was very professional and knew how to do a very professional job on repairing the siding on my home more

Good job, professional prompt more

Excellent overall job! Had I not been there to witness the job, you would not have known they were there. Cleanup left no trash, nails or shingle pieces. Plants and flower beds put back as they were found. The leak was difficult to find and only leaked certain times. We had a lot of hard rain today and no leaks! Yeah! RESPONSE FROM The Roofing Company: Thank you Barry for your review!!! I am so glad to hear there were no more leaks!! more

Job was well done. I enjoyed working with Daryl. I'll need a roofing job in a couple of years. I hope to work with the company at that time. Ray Montgomery more

The personnel that installed the new roof were extremely professional and did an outside job of cleaning up after the job was completed. more

The roofers showed up on time and started to work without my presence. Upon my arrival, I spent some time talking with the foreman and he listened to my needs and responded to my questions. I pointed out a couple of areas I thought might need further attention and he sent the team (and himself) up to address those concerns. more

I liked the way they kept me informed before and during the job; the way they followed up after completion with a full explanation of the work that was completed. I even recommended them to my neighbor. more