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Roofing Co

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2106 Aluminum Dr # A
Hampton, VA 23661

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(757) 437-7007
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Reviews
( 115 )
( 70 )
( 10 )
( 13 )
( 4 )

Best

Inspection of roof and recommendations for repair done superbly. Shingle replacement and venting sealing done just as professionally. Work area spotless!

Worst

The time it took to begin the job was too long which was close to a month and was told it would begin in ten days. They did a very poor job with the screen door and it is already...

Good job 2/19/2011

Good work in providing a timely visit. Great follow-through and clean up. All in all, the experience was good. more

Great Customer Service 1/20/2011

I really appreciated the outstanding customer service I received throughout each step of the process. Darell Hines was my point of contact who ensured I was fully informed on every aspect of the roof being don, and was very flexible in arranging phone calls to figure everything out. Also, each time I called the office I was only met with individuals willing to help out. It was my experience with each individual that let me know my roof was in good hands. Thank you! more

Well done job. 1/19/2011

Job well done. more

Very pleased with the work done 1/18/2011

Once the job started, the team showed up on time, they finished when they said they would finish and they kept the job site tidy. I was informed of the progress each day and any questions I had were answered. more

N/A 1/15/2011

The crew was very polite and did an outstanding job. I would hire them again to do any repairs I have. Jay Street more

Responsive Caring and Organized Customer Service and Repairs 1/11/2011

Quick Survey & Estimate. Reasonable prices. Accepted installments without requiring loan. Simple forms and procedures. Follow up notifications and reminders before coming over. Completed work sooner than scheduled. Repaired areas unable to prevent raccoons from re-entering attic after patching gutters and roof. However, overall Good work and a positive customer experience. Thank You Roofing Company. RESPONSE FROM The Roofing and Remodeling Company: You are so very welcome!! We are very pleased you are happy with the outcome. Thank you for your review. more

Top notch professional company 1/11/2011

We have done business with The Roofing Company for over 12 years now on multiple properties and always been completely satisfied. Work is always completed on time to the highest level of standards. RESPONSE FROM The Roofing and Remodeling Company: Thank you so much for your wonderful comments. It is always such a pleasure to hear from our customers and an honor to be given the opportunity to work with you over so many years and different projects. You have been with us since the beginning :) more

Estimated time was a little more than double the actual time taken. 1/8/2011

The estimator was concerned about the amount of removal needed to make the repair. After I expressed concern over what was described, removal and reinstallation of gutters and Gutter Helmet, the estimated time was cut in half to 4 hours. The actual time at my home was one and one-half hours and no removal of gutters was required. They do good work and the repair was very professional, though more costly than needed. more

You are a professional company with good employees. 1/6/2011

You are a professional company with good employees.Others are cheaper but your people are excellent. more

Great company did a great job for a very fair price! 12/26/2010

When we found that the prior owners of our 100 year old home had covered serious roof defects with insulation, The Roofing Company came out, estimated the repair cost then discussed what we would pay for a completely new roof. The new roof, with superior shingles and a great guarantee, cost just a little more than what the repairs might have been, especially adding some important vents, etc. I would certainly recommend this company to anyone else looking at roof work or replacement. And, they are on Angie's List! more

Excellent Job 10/28/2010

Overall, everything that was promised - was delivered in a timely & professonial manner. more

They did a very good job, Completed the job in a timely and professional manner. Would reccomed to friends and family. 10/20/2010

They are a good company that stands behind there work. Very professional. I was very pleased with thte job. Thd job was done on rental property and I do not live in Virginia and I had to choose a company that I could trust to do a good job. more

Definitely above average and often excellent. 10/19/2010

I have been pleased with the work performed so far and have appreciated the help to identify problems with my siding and chimney. more

Excellent 10/19/2010

Professional, Friendly, Good workmanship more

Great work 10/18/2010

Needed to addresses some leaking on side walls of house. Company removed siding, added insulating material, added new flashing, add water redirects for sunlights. more

Understood my neeeds, acted and performed professionally 10/15/2010

The sales person understood my needs, clearly explained the estimate, and acted professionally throughout the project. The Project Manager and installing crew understood my needs, acted courteously and performed professionally throughout all phases of the installation which was completed on time. In a nutshell all my expectations were met promptly, and I have already recommended the company to others. Thank Yoy! more

Felt Ignorged 10/1/2010

Every time I called the office it would be transferred to the extension I wanted, then it would go to voicemail everytime. When I went into the office to pick up my overpayment check, the lady in the office said " Hi, nice to meet you we have spoke several times." The truth of the matter is I left several messages, but we actually only spoke once. At the end of the conversation she said she would speak with the accountant and get back to me. I never heard from her again. Two weeks later I called left a message, Mel did return my call to let me know when they would have a check ready. As well as these surveys have been addressed to Kevin Wright. Not one time did Kevin Wright have any dealing with any of this matter. I guess thats is what is called living in a "man's" world. Women who are stay at home mothers, with husbands who work all the time need to have some respect when they are the one making these decisions. Overall, I would of like to been treated less like a paycheck. Jim Hicks was very nice when I did meet with him as well as the guys who did the roof repairs. Everyone else I had dealing with I wasn't impressed and cant say I would give a recommedation. more

reference roof: 9/29/2010

the edges of the roof are curling up and the edges down the lower roof don't seem to be fitted flush either. i'm concerned that this is either going to let in water..or when winds and high rain comes the water is going to get under the front tiles. the other thing that has really bothered me is that i've had flats and continue to find multiples of nails around the driveway which i've seen and picked up or i've used my magnetic stick and i've picked them up..based upon the quantity of them so far, i'm very wary about driving around the driveway! thanks. more

Well satisfied with personnel especially the site supervisor, Jason. 9/28/2010

The cost of project was high; however I would use the company again but choose less expensive options. more

All work done as contracted. 9/24/2010

I am grateful to have in writing that our roof is intact. We are closing on our house soon. Thanks. more
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Owner Message
  • The Roofing Company provides a range of trim, siding, windows and gutters for new construction, repair and remodeling projects. The company serves clients in Chesapeake, Norfolk, Virginia Beach, Portsmouth, Franklin, Hampton, Newport News and Williamsburg in Virginia. It is a member of the National Roofing Contractors Association, Virginia Roofing Contractors Association, and Charter Member of Slate Roofing Contractors Association. The company sells products under the Grand Manor, CarriageHouse, Presidential Shake and Hatteras brands. It sells a variety of vinyl windows that feature double-pane glass. The company is an authorized dealer of the products from Gutter Topper, as well as is certified by Mule-Hide Products and VELUX America..

    Roofing,Slate Roofing, Siding,Windows,Gutters,Gutter Topper,Bathroom Remodeling,Kitchen Remodeling,Additions,Porches,Design/Build Remodeling

Additional information
  • Hours: Sat Closed, Sun Closed, Appointments Available
  • Neighborhoods: Briarfield
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