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Roofing Co

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2106 Aluminum Dr # A
Hampton, VA 23661

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(757) 437-7007
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Reviews
( 115 )
( 70 )
( 10 )
( 13 )
( 4 )

Best

Inspection of roof and recommendations for repair done superbly. Shingle replacement and venting sealing done just as professionally. Work area spotless!

Worst

The time it took to begin the job was too long which was close to a month and was told it would begin in ten days. They did a very poor job with the screen door and it is already...

Professional Service Team 4/7/2015

Inspection of roof and recommendations for repair done superbly. Shingle replacement and venting sealing done just as professionally. Work area spotless! more

Overall Quality Job and Decent Price 4/7/2015

Overall a quality job, but there are some places that could use improvement. 1-make sure you are quoting the most accurate price as possible. We were told that we didn't have 2 sets of shingles on our roof, but it turned out that we did over most of the roof and incurred an $800 price increase, but the foreman worked with us and reduced the cost by about $500. 2-trying to schedule the "happy check" afterwards is proving to be an inconvenience since we can't get one scheduled that works on our timeline. Again, overall a quality job, and polite employees, just some room for improvement and some things that we were frustrated with through the job. more

Great! 3/18/2015

Had two local companies come out to give quotes who specialize in slate roof repair. The first did not use a ladder to examine the roof or go into the attic to assess damage. Additionally they failed to ever give a quote despite a follow up email. The roofing co did examine with a ladder, went in the roof, and provided photos to explain the recommended repairs all within 2 hours from arriving. The work was completed in less than a week. Very satisfied. more

curteous staff 3/17/2015

Once again the roofing company did a great job. Friendly workmen explain all aspects of the job, are professional and get the work done. more

I got a new roofing system that is top notch. 12/16/2014

From the first time Brian Chalsma came to evaluate our old roof and give us an estimate for a new roofing system until Don Wymer and his installing crew drove away finished, we are happy with the superior service we received. I recommend The Roofing Company to anyone who needs a roof. more

Satisfied with all but decision to run vent cap on roof all the way to the edge. Doing highlighted higher peak at both ends. Can spot a block away 10/25/2014

Salesman very informative and knowledgeable. Chose this company after receiving two others estimates. Work professionally done, but could improve on communicating with customers. Sales was on point but lack continued contact through job completion. Project Manager did not identify who was point of contact when he was not on site which led to trying to find which one of the 10 workers who could answer my questions about progress. Crew that picked up dumpster removed items to change or service low tire and left items in my driveway. Plan to recommend to friends and neighbors. more

The work I feel was average at best! 10/13/2014

The work was delayed longer than I was told, I think the work could have and should have been done with more pride. work was not done as estimator and I spoke of and I am not 100% satisfied with the completer work! more

Another fine job by this very dependable company. 9/15/2014

Repairs to original slate roof and replacement trim on front dormer. They knew what they needed to do to work with the historic rules and permits. The job was started on time. Foreman kept me apprised of any schedule changes as the work progressed. Work was done as described in contract . Men were wonderful to work with. Left the premises cleaned up every day. Never a worry if the job was being done right. RESPONSE FROM The Roofing and Remodeling Company: Clifford, we really appreciate your review and are elated to hear that you are so pleased. Thank you for taking the time to submit a review. Your review has been shared with our entire TRRC team :). more

Very happy and Neighbors like it! 9/1/2014

We are very happy with the carport and our neighbors think that it adds to the form of our house. Balance wise, it looks good. We had a party for Labor Day and used the carport as a hangout to keep out of the sun. Very nice and we would recommend this company to anyone who/whom asks. RESPONSE FROM The Roofing and Remodeling Company: Russell, we are so happy that you are pleased with the project and that the carport was hangout hit for you and your guests! Happy Labor Day! The Roofing and Remodeling Company Team more

Shady company 8/29/2014

I had my roof, skylights, gutters and a window leak problem done by this company. Skylights: company bought skylights too small and built a wood case to make it fit. They left it plain wood and did not frame it nor paint it. Their response was that it was not written in the contract and that it would cost extra to paint it. The contract stated to replace skylights. At no point did I think I had to tell them my definition of replace was to look the same or better. Window leak- still working with them to fix it....ongoing for 2 years! They sold us not true Pella windows, blame the leak on the siding when we paid them thousands of dollars to take off the siding replace the wood and fix the leak.... Gutters: supposed to be leafless and work great...found out months later that the gutter was not put together correctly and was clogged with leaves, which also led to a different window to start leaking with the water flow. Roof: the flashing was not done properly, management said it was the roofers and that they had fired them, but it would cost us more money to get it fixed. The company is very hard to get someone to respond to phone calls and emails. We are still waiting on them to call us back from the last window leak. Also, the company does not try to make things right, their answer is to write up another contract and have us pay more. I do not recommend this company for anyone, they are professional until you sign a contract and then they will find any loop hole to get more money or not fix something they did. more

The crew arrived on time and finished the repair in a timely and professional manner. 7/29/2014

The Roofing Company did some work on our slate roof and repaired some gutters two years ago. We were pleased with their work and decided to hire them for recent repairs to our flat roof. As before, we were impressed with their customer service, the quality of the repair, and especially with the follow up after the work was finished. The on site project manager called us twice to be sure that everything was done to our satisfaction. The Roofing Company offers good value for a fair price. more

They did a fine job 7/28/2014

They removed my chimney, replaced broken slate shingles and capped all the places where angles occurred that could allow in water. more

Roofing 7/6/2014

The Roofing and Remodeling Company did an outstanding job with our roof repairs. They were very professional and efficient in their duties. They showed great pride in their work and the quality of the job shows. They are very knowledgeable about the products they install and utilize. I am very please with the work they completed on my residence. RESPONSE FROM The Roofing and Remodeling Company: Jeff, We are so delighted by your review, thank you so much! Our entire team takes great pride in what they do and it's always a pleasure to see it written how much appreciated it is. Your your proud and dedicated team at The Roofing and Remodeling Company! more

Totally Satisified. I recommend THe Roofing Company, a great job! 6/2/2014

I had some issues with minor water leaks from my roof and some of the shingles were coming off. THe roof itself is less than 10 years old. I contacted The Roofing Company and Earl Holben came out to take a look at the roof. Earl inspected and photographed the roof. He explained where the leaks were coming from and pointed out several areas of my roof that had been installed incorrectly 10 years ago. Earl prepared three different estimates, each one a different level of work. In addition, Earl took the time to review each estimate with me, explaining the benefits of each estimate. This was benenficial to me because it gave me options on how to to best fix the problem with a solution that fit my finances. The work was done at the time agreed upon. Earl fixed all the repairs in a timely and professional manner. I would definitely call these guys again. RESPONSE FROM The Roofing and Remodeling Company: Pat, thank you so much for your detailed review of the job and Earl! Earl will be very pleased to read this, as it will also be shared with the rest of The Roofing and Remodeling Company Team. We take great pride in praising each other, especially where it is so deserved. Thank you again for taking the time to fill out the review! more

New Slate Roof 5/31/2014

Excellent job. Everything done in a timely manner and as promised. Chris went above and beyond to make sure that we were completely satisfied. Thanks. RESPONSE FROM The Roofing and Remodeling Company: Cheryl,Thank you for your review and sharing how much you like your new slate roof!! more

I was impressed with the personal attention at each step. 4/26/2014

From the first meeting with Chuck Simpson, I was impressed with his professionalism and attention to detail. He took pictures of the roof and explained what I was looking at and allowed me to ask questions. The second meeting was with Don Wymer to discuss details of the installation. He was also very attentive and told me he would be on site and to direct any questions to him during the installation. I received personal attention every step of the way and the roof looks fabulous!! RESPONSE FROM The Roofing and Remodeling Company: Jane, thank you so much for your review! Chuck and Don will most definitely be pleased that you mentioned them by name and to be recognized for their attention to detail. That means so much. more

Did what they said they would do. Did it when they said they would. 4/23/2014

I have used the Roofing Company in the past and called on them again for a small job. They were professional. timely, and did the job within the time frame promised. I would use them again in the future. RESPONSE FROM The Roofing and Remodeling Company: Gerald, thank you for your review! AWESOME!! Our entire teams works very hard to accomplish exactly what you have written in your review and we are so glad we could be there to help you on more than one occasion! more

poor service 3/26/2014

Had these guys come out for a estimate, was 30 min late after looking at the house they said I'll email you a estimate in a few days. 2 weeks went by, I called asking about it and got the answer we will send it right out. Never got it. Another week went by gave them another call and same answer. Only call these guys if you want to waste your time and miss work to get not even the decency of a real answer. more

excellent work 2/23/2014

home owner RESPONSE FROM The Roofing and Remodeling Company: Buck, We really appreciate your time in sending your review. Feedback is very important to us! Thank you, The Roofing and Remodeling Company more

The work was professionally done in the time outlined by the project manager. 12/8/2013

The company contracted to replace the gutters did an excellent job however, he could have performed a better cleanup of old materials. I kept finding gutter pins and metal in my flower beds for several weeks after completion. more
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From Our Family To Yours

Owner Message
  • The Roofing Company provides a range of trim, siding, windows and gutters for new construction, repair and remodeling projects. The company serves clients in Chesapeake, Norfolk, Virginia Beach, Portsmouth, Franklin, Hampton, Newport News and Williamsburg in Virginia. It is a member of the National Roofing Contractors Association, Virginia Roofing Contractors Association, and Charter Member of Slate Roofing Contractors Association. The company sells products under the Grand Manor, CarriageHouse, Presidential Shake and Hatteras brands. It sells a variety of vinyl windows that feature double-pane glass. The company is an authorized dealer of the products from Gutter Topper, as well as is certified by Mule-Hide Products and VELUX America..

    Roofing,Slate Roofing, Siding,Windows,Gutters,Gutter Topper,Bathroom Remodeling,Kitchen Remodeling,Additions,Porches,Design/Build Remodeling

Additional information
  • Hours: Sat Closed, Sun Closed, Appointments Available
  • Neighborhoods: Briarfield
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