Renttoday.us

The ladies are very helpful. Corrine was excellent she walked me through everything and was very assertive knowing my desire to move closer to work and my childrens schools. She followed up on every possible lead for what I was looking for in a home and finally I was satisfied. The service is as quick as 1-2-3 literally. I liked what I saw signed the lease paid to move in and got the keys in 2 days I moved in and we love our new home. RESPONSE FROM Renttoday.us: Thank You, Shannon and Art! We are so happy we were able to help you find a new home and that you had a great experience...welcome to the Renttoday.us family!!!! more

I have been a tenant with Renttoday for just under a year from now. From the very beginning they have far above and beyond exceeded my expectations to provide the highest level of customer service I have ever received from a business before... EVER!!! When ever I have had an issue I make a phone call or an email and receive a response In Just an hour or two... Sometime In minutes. When I need something from their customer service department I always feel valued and appreciated because rather than hearing "no", or "I don't know" Like most customer service departments do. They go out of their way to get me an answer even if it means exhausting upper management to get approval in helping me out. When I was looking for a home renttoday worked hard to find a home that fit my budget and personal needs. They made sure to contact me daily with updates and things I could do to help speed up the process in getting the home I wanted. When I didn't get the first property I wanted they didn't just give up on me. They gave me a list of homes that matched the original home I wanted and when my schedule didnt fit their normal veiwing times they worked their off hours to show me the homes I was interested in and sign lease. I have had the prvilage of working with Raylene, Sonia, Monet, Dene, Corinne, Kim, and Mia who have all helped me in a real and personal why... I wouldn't even remember their names if they didn't!!! I have recommended them to numerous friends, some renters and some home owners renting who have all received this same level of customer service and appreciation. Please don't make the mistake of renting from anyone else other than these guys! TRUST ME... YOU WON'T REGRET IT!!! more

Eileen has helped me ever since she was in customer service with Renttoday. As a customer of both Renttoday and Fixd, I have experienced some major challenges on the services received since Spring 2012. Eileen was able to really identify the root causes and then resolve the issues. She's willing to listen, not afraid of taking ownership of issues and acts forwards to delivering results. She's definitely a star in my book and one of the key reasons I am staying with Renttoday and Fixd. Thank you, Eileen! more

With two aging parents, one with dementia and one recovering from a kidney transplant and two kids in college Bianca has been great with excellent customer care and understanding! She Rocks! more

Renttoday gets going... I agree with the prior reviews on Monica Ortiz, she has been a excellent source of information and advice. Both given with the concern of an individual touch, that makes you feel your business is of value. I would highly recommend Renttoday, whoever answers your call will usual be up to speed and able to help in no time. You may not always get a call back but I attribute that to the high volume of issues a good business deals with daily. Emailing seems the way to go. Thank you Renttoday and Monica, you are the best at what you do. RESPONSE FROM Renttoday.us: Hi David, Thank you so much for taking the time to give positive feedback. It really encourages the staff to continue doing a great job and go the extra mile. The power of a few kind and well deserved words from one person to another can effect someone in an awesome way so, thank you! more

Monica Ortiz always gets the job done in a helpful, happy manner. She has a real can-do attitude and always helps me with my difficult tenants in processing their late payments in a manner that allows me to pay my bills in a timely manner. I highly recommend RentToday to all of my friends and family in the area. Your company is a-ok with me. Thank you Monica, and all the nice people at RentToday. more

Corinne Alfaro was very professional and highly motivated. She was incredible in providing great customer service. more

Thank you Dene, you are wonderful!!!!! It is people like you that make people like us know that there are people in this sometimes cruel world that still have a heart, and care about the welfare of others! Rent today is so blessed to have you representing them. Thanks again, Eugene and Jerena Copeland more

I got the information that I need via email from Monica Ortis in just a minute, however not the phone message that I leaved her though. I guess , in the future, I will email her better to get a faster response. But you're the best, and I'm fully satisfied. more

Lately I have had so many problems, one after another and Bianca Melle in particular has been very understanding and working with me, accepting payments based on my ability not her demands or set amounts. I am very satisfied and would recommend RentToday to anyone. more

Everyone at RentToday is VERY helpful with the highest level of professionalism. When I emailed Raylene about a property I wanted to list she had Jason, the inspector, come to take the pictures on that same morning and my property was marketed in their website on that same day! Wow! That was in less than 24 hours. Thank you RentToday! more

Dene is a very wonderful person see was great with helping me with the house and I thank her so much she is a good working more

Thank you so much Corinne, you were such a joy to work with and so very helpful. I will be sure to pass your information on to anyone I know that is looking for a place to rent or lease. RESPONSE FROM Renttoday.us: Thank you Camille for taking the time to give us positive feedback. We greatly appreciate it and are so happy you had a nice experience!!! You've made our day :-) more

I could not speak more highly about my recent experience with Monet and her colleagues. Monet's willingness to help us in such a way that was both timely, convenient, and thorough, was a pleasant surprise (from other agencies with whom we have worked.) Thank you! more

I just leased a home today and have had great customer service! Monet and Corinne were very informative and helpful. more

Dene was great to work with! She is professional and very helpful. Although, I am new to Renttoday, so far it has been a pleasurable experience. more

I'm a property owner who just started investing in single family homes 2 years ago. I wouldn't be comfortable owning multiple rental properties without a strong property management company to rely on. I have found much comfort in having Renttoday lease up and manage my homes. Their customer service is above par and there is always someone available to take my call or answer my email quickly. I love the portal and I use it all the time. They are a really great operation and they have helped my business tremendously and because of them I continue to buy more houses. more

Great management company. I've used them for all of my rentals and they are very diligent with customer service and staying on top of the tenants. If a tenant damages the property in any way, they make sure to take it out of the deposit so I don't have to pay for someone else's irresponsibilty and they also are very strict on collecting the rent. The best part is that I don't have to do any confrontation with the renters. I just tell them what I want done, and they do it for me and the renters never know who I am and I don't have to deal with them at all. In past years, I chose to manage my properties myself to save a few pennies but I've learned it's not worth it. I was arguing with tenants when they moved out about their deposits and calling them constantly about late paying rents and it's just not worth the stress or frustration it causes. Some tenants wanted unreasonable upgrades and when you didn't give it to them they got angy and had bad attitudes. Now I let Renttoday deal with it and I'm free to just be an owner and get a check each month. As I read some of these negative reviews from tenants, it makes me ever happier that I'm not dealing with that anymore! Highly recommended. more

Run away!!!!! The worst place to work with. We rented a condo from them and didnt get our deposit back cause they said we were late every month. They lied and took all our deposit I was not late once and on top of that if we were late there is a 5 day grace period. I got a 24 cent check back from them for my deposit. Dont rent any place from them cause you wont get your deposit back more

THIS GIRL IS FANTASTIC!!!!! She was so quick to help me with the issues I had with my new condo, and she actually cared enough to email me right away. When I first went to Rent today I was not too happy but she has made everything so much better and I will continue to work with her! more