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Mike Counsil Plumbing and Rooter

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1915 Otoole Way
San Jose, CA 95118

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(408) 444-9381
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Reviews
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Best

moved in to our new home, to find that our piping was a mess and we weren't getting hot water and pressure was low... Bobby came in and provided and overview with solutions that f...

Worst

Mike Counsil Plumbing is very over priced. The overall job was good but not great. my expectations of the length of the job and the overall quality did not meet he price charged...

A Job well done 2/6/2013

I had to have my whole house repiped as the pipes were old and failing. Charles Saulus and his team were exceptional in their job performance and attitude towards their job. I am more than satisfied and would not hesitate to recommend them to others. They made their presence in my home and this situation much less painful for me. more

Service like we used to get in America 1/26/2013

While an emergency call to a plumber is less painful than a trip to the dentist the mental pain is right up there with a visit from the IRS. The other evening at the most inopportune time I discovered my house drain was completely plugged up. After an hour or so trying the clear it myself it was evident that this was beyond my abilities and made a call to a local referral service. The firs plumber to respond said they could be at my house in a few hours. They didn't show or call. After the fact I am really glad the other company didn't show. The issue was much more involved than a standard Roto Router job. The next morning I called Mike Counsel Plumbing and they responded within a half hour. The two technicians, Paul, and Eric were wearing clean company uniforms, were polite, knowledgable and hard working. Their truck and all equipment was sparkling clean. The issue was much bigger than I had thought and required digging down to the out going drain pipe cutting a hole in it and using a camera to see what we were dealing with. Once the two stoppages were identified they got to work and cleared the blockage and installed a two way drain clean out. They spent about 7 or 8 hours and did a great job. This is the first testimonial letter I have ever written. I can wholeheartedly recommend this company for all your plumbing needs. Sam Linville more

Fail to live up to their committments 1/20/2013

Have a plumbing emergency and no water in the entire house. Set up an appointment and 1 hr before they're supposed to be here, they call an cancel. I wait 3 hrs for them to say we aren't going to make it today. This is how they treat customers without water? If they're this incompetent before they even get to you, imagine how bad a job they do if they ever make it out. more

Professionalism and expertise at its best 12/28/2012

Mat, Cornelius and Jorge were skillful, diligent, respectful, responsible, professional, and the icing on the cake: very nice human beings. They were accommodating, projected trustworthiness and were confidence-building to us, their clients. My daughter had recommended them to us for the very same qualities. The pricing seemed fair as it was taken from a printed guide. more

Beat Expectations 11/28/2012

Charles was my key contact who checked out my issues and made recommendations and he was detailed, knowledgeable and very professional and with a great attitude. Charles along with George and another plumber (sorry, forget the name) fixed my long standing issues efficiently and left everything clean. They also gave utmost consideration for my special requests of keeping dust minimum while doing their work and they took great pains to cover everything and take my request seriously. Great attitude. I had a couple of very minor changes post install and Charles came in to fix them right away and stood behind their work. Also, the entire experience starting from me calling the main office upto getting the job done has been a smooth experience where the team seems to be really walking their talk. more

Charles Saulus is great 10/23/2012

I am very satisfied with services provided by Charles Saulus from McCounsil. He is very knowledgeable, courteous and efficient. Charles is willing to explain the situation to me in detail so that I have a good understanding of the problem and how to fix it. In the future, when I call McCounsil, I ask for Charles to work on my case. more

Excellent job and service 10/22/2012

Charles Saulus did a terrific job in meeting all my plumbing needs. He was very thorough in his evaluation as to the cause of our problem and gave us solution options. Overall our experience was very stress free and worth the cost. I would request Charles for future work that we need in our kitchen because he was extremely professional and efficient. more

Mat was fantastic! 10/15/2012

Mat helped us with the plumbing under the kitchen sink after our water damage. He arrived on time, did a super job, he is a very, very nice guy- and we would recommed him to everybody who needs a great plumber! more

Jerry Biondo did 99.9 of his over all performances 10/11/2012

I like the way he works , everything is organized(tools and materials) before he starts to work to the end, everything is clean except he forgot one screw in the floor that's where the one percent minus. I won't regret calling this company again. Keep up the good job, Jerry Biondo. From Mr. & Mrs. Harry Rumohr more

Great job! Thank you. 9/15/2012

Charles Saulus and his team worked hard doing the new plumbing in my house. Mat Perez was on the job as well for a couple days and he also was a hard worker. I found the guys very respectful, efficient, honest and very skilled at their job. These young men say alot for the company. I would recommend the company to anyone looking to have any type of plumbing done in their home.George Vallejo was the technician that I delt with first and I found him to be very honest and respectful as well. He also checked and consulted on the work that was being done. Great Job Guys! more

Jerry B. fixed the loud knocking problm in our house. 8/21/2012

Jerry B. came, crawled under the house, did a diagnosis of the loud knocking in the pipes, and ID the problem. He fixed and did an excellent job. He was thorough in everything he did. Thanks Jerry and MC company--we're long time customers. more

Charles and Mat! what a team! 7/25/2012

Charles, Mat, and their team spent a week at our house and all their workmanship was excellent. They arrived at the times they said they would and always kept us up on what was being done. We would highly recommend them! more

Jerry B. did a great job today. 7/25/2012

7/25/12 Jerry B. from Mike Council Plumbing gave me an estimate today for plumbing work. He was very professional. He shared the background history of Mike Counsil plumbing and the high standards Mike adheres to. He thoroughly explained what needed to be done.He gave me several options. He did not pressure me into choosing a specific option. I can't wait until he returns to start the job. more

Tricky Drain 7/10/2012

Jorge did a thorough job of inspecting and explaining the problem of a badly clogged drain that would not function without repairs. He was quick, clean, and efficient, and did the job at a reasonable cost. Recommended! more

Editorial review from Citysearch 7/10/2012

Great service. Thanks for helping me out with my plumbing issues. I would definitely recommend them to anyone more

Cost was not Pre-approved 7/7/2012

I was quoted a price of $826.55 for a 4-5 hour job. An 8' trench with conduit had to be added for which I was not give a price beforehand. Then I was charged an additional $949. at the conclusion for an 8' trench that took maybe 45 min. to an hour to do. For this I was very disappointed. more

great service and employees 6/16/2012

Charles,Mat & Jorge did an excellent job of installing a new kitchen faucet and repairing our shower. We are very pleased with the service we received. Thank you more

New water heater 6/11/2012

In short, it was discovered that the PRV had failed, resulting in the water pressure inside the house becoming to high. As a result, our water heater began to leak, and, in turn fail. Charles and Bobby were the Techs that came out and replaced the PRV and water heater. While here, they made an adjustment to the water lines, supply and return, to the water heather, which has a recirculating pump on it. All in all, wonderful! My go to plumbers. more

Replacement of shut-off valves for tub fill 6/5/2012

The technician was very professional and knowledgable. With parts in hand he quickly and expertly completed the work. I am fully satisfied with the service. more

excellent from A-Z 5/27/2012

Jerry B was the plumber that came to my house. He was thorough, efficient, and made sure that I was satisfied with everything that was done. I would recommend him to anyone. more
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Owner Message
  • Mike Counsil Plumbing has been in business since 1994 and can handle all of your emergency plumbing issues and any other plumbing issue you may have. Our plumbing technicians can clear your drains, toilets, showers, tubs, sinks and do it in a clean and professional manner. Trechless sewer lines are a specialty of ours along with hydro-jetting, water jetting, and general plumbing repairs. Our plumbers are friendly, clean and professional. We service. San Jose, Cupertino, Los Altos, Sunnyvale, Cambrian Park, Willow Glen, Saratoga, Milpitas, Santa Clara County, San Mateo County and Alameda County. Best plumber in the valley

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