Reggie showed up at my frozen home on a bitterly cold New Year's Day to figure out why our two furnaces and water heater had stopped working. A kind, thorough, professional guy, Reggie diagnosed the problems (frozen condensation drain lines), helped us resolve them, and gave us great advice on how to prevent our pipes from freezing in the future. He had to crawl under our porch to access our cellar, and did so with good humor. Because of his skill and professionalism, we will work with Magnolia in the future. Thank you, Reggie, and happy new year. L&C
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