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Kirkland Buick GMC

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12335 120th Ave Ne
Kirkland, WA 98034

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(877) 322-6802
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Kirkland Buick GMC - Kirkland, WA
Kirkland Buick GMC - Kirkland, WA
Kirkland Buick GMC - Kirkland, WA
Kirkland Buick GMC - Kirkland, WA
Kirkland Buick GMC - Kirkland, WA
Reviews
( 214 )
( 29 )
( 5 )
( 2 )
( 6 )

Best

The job is done and one time.

Worst

Left Oil residue on the Drivers door. Washed the car in parts, one side of windshield clean one side still dirty (Totally Missed this). Washed the rest of the car in strips, som...

Good Customer service and good price 12/1/2013

It was great to have help by Gwen to get the rebate set up online-saving me the hassle. I also appreciated the free car wash & vacuum. In addition it's good to know my oil has been changed, tires rotated & all other parts of my car were checked to be in good running condition. more

I don;t know what you want here 12/1/2013

Prompt, personal service. I appreciated Dutch taking me home and back. more

Awesome service 11/30/2013

Jim handles his customers with respect and expertise. more

Friendly, courteous service. 11/30/2013

I was in the market for a crossover SUV, looking at both the Acura MDX and the GMC Acadia. I took both models out for a test drive with my wife (a current Acura owner), driving the Acura first and then the GMC. I had been leaning toward the GMC because of the lower price for similar features, but was willing to pay more if there was a noticeable difference during the test drive. The salespeople at both locations were nice enough during the test drives, but when I sat down to discuss terms, the Acura salesperson had to excuse himself several times to ask other staff for help in answering some of my questions, while the GMC salesperson had similar knowledge already at hand. With the lower price and (seemingly) more knowledgeable staff, I felt that the GMC was the better choice. more

great communication 11/29/2013

too soon to tell impact of the work, but I am very satisfied with the way I was treated and communicated with more

Excellent service. I have been a customer since 1997. Very friendly sales people. 11/29/2013

Highly recommend you for your service and friendly (not pushy} sales people. more

dont give gimmik anaswers be truthful and do your job 11/28/2013

We have had multiple visits with not many answers. The only explanation bbeing use only gm products..... my husband follows the manual we went out of town after our most recent visit and ended up only being able to travel at 55. We had it serviced by a small town dealership and had way better service and explanations. We finally feel confident and are upset the dealership is 300 miles away. more

The employees and the knowledge of the cars 11/28/2013

Josh Benedict was the best salesman I have ever worked with, I was really impressed with his manner and knowledge of the cars. Everyone we worked with (don't remember their names) were fantastic. I let everyone on Facebook know about your dealership and Josh and how great everything was. Thank you!!! more

Friendly 11/28/2013

Good rxperience more

Purshased a new GMC 11/26/2013

Excellect Service and Great People that treat you like a friend would. more

Great job 11/26/2013

All work was done very well. more

30K Service 11/26/2013

Right on schedule and on budget, as usual. more

Fast and Good Sevice with extra care 11/25/2013

The service was good and fast and this time, they also washed and vacuumed my car which I appreciated. more

Very pleased 11/22/2013

I had an oil change at the dealership last week and was very pleased with the service-it started exactly at the appointment time,the job was done very well,all represenetives were nice and effective.The prize was normal for this dealership.I had a coupon from them and my prize went nicely down.Thank you. more

New GMC Sierra Purchase and Service 11/21/2013

Bob Kattenhorn had sold me a used car recently and earned my trust. I purchased a new Sierra 1500 Nov 16th and Bob made the transaction easy and quick. I just picked my truck up from service as I had an internal/external sealant pkg applied as well as bed liner and looks perfect, Jeremy in service was easy to work with. I am an extremely OCD guy when it comes to my vehicles and I am pleased with everything. more

Friendly and helpfully people 11/21/2013

It's a great experience to go there and have them work on your car and to chat with the sales. parts and service guys. more

Service Work 11/21/2013

They did some extra work on my car while I waited and they got me back on the road at the time I needed. They keep you informed. more

Customer Service 11/20/2013

Our rep Josh and Jeff went above and beyond to search for the perfect vehicle for our family's needs. Josh drove to Portland on his day off to pick up my vehicle. Thank you. more

Good experience 11/20/2013

Car was serviced in a timely and professional manner. James provided a useful orientation of the car functions and navigation. more

Great customer service 11/14/2013

Got me right in and then got a diagnosis in less than an hour. more
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Additional information
  • Hours: Mon - Sat, 9am - 9pm; Sun, 10am - 7pm
  • Neighborhoods: Totem Lake
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